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Chateau Hotel

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Chateau Hotel
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698 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Daphne, Alabama, Usa
Reviewed 5 days ago NEW

You can stay in the courtyard rooms, or get a suite across the street, either way, you're right where you need to be to see almost anything you want. They offer breakfast, but it's just cereal, buns, and some fruit. Get your coffee and head to the Square.

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Helpful?
Thank Rayna G
Trisha L, Front Office Manager at Chateau Hotel, responded to this review

Dear Rayna G, Thank you for your feedback. I am glad that you enjoyed to location of the hotel. Our breakfast is just continental. it is not listed as full breakfast. I hope that we can accommodate you on your next visit to New Orleans. Again, thank you and have a great day! Trisha

Reviewed 1 week ago via mobile

Firstly, it has a prime location in the heart of the French Quarter, closest to French Market and near enough to St. Louis Cathedral/Jackson Square and far enough from the noise of the infamous Bourbon Street. Staff was friendly and helpful enough, especially greeting us for our late check-in arrival, helping us arrange taxi transport to the airport, and holding...

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Helpful?
1Thank Valerie P
Trisha L, Manager at Chateau Hotel, responded to this review

Dear Valerie P thank you for your feedback. We appreciate everything you had to say, good, bad, and ugly as we have recently acquired the property and so improvements are in progress. I certainly appreciate reading that you found our staff friendly and helpful. Lyft is available in this city but is far less common than uber. We certainly look...

Fort Myers, Florida
Reviewed 2 weeks ago

Made reservations and once my guests arrived, they wanted to charge way more than the negotiated rate. Had to book snither hotel after an 11 hour trip not aporeciatuve at all of this situation! Highly discourage visitimg this hotel based on this

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Helpful?
2Thank Melissa S
Trisha L, Manager at Chateau Hotel, responded to this review

Dear Melissa S, thank you for your feedback. More information on this situation would be greatly appreciated so I may further address this issue. Regards,

Texas
Reviewed 3 weeks ago via mobile

I love the old historic buildings in the Quarter, & the 2 bedroom suite at the Chateau Hotel did not disappoint. Quaint, charming, "live like a local" experience. Brandon & staff were A+! Highly recommend.

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Helpful?
Thank momtomonkeys
Trisha L, Front Office Manager at Chateau Hotel, responded to this review

Dear momtomonkeys, It is such a pleasure to hear that you enjoyed your stay at the Chateau. We look forward to your return. Thank you for your feedback!! Kind Regards

St. Thomas
Reviewed 3 weeks ago

We had a couple of days to spend in New Orleans and wanted something in the French Quarter. We arrived early and left our bags so we could walk around. We returned and check in and everyone was very helpful. The hotel is of course old so don't expect fancy but it was clean and comfortable. The breakfast is pretty...

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Helpful?
Thank Wayne B
Trisha L, Manager at Chateau Hotel, responded to this review

Dear Wayne B, thank you for your feedback. We are delighted to read that you found our staff courteous and helpful as we pride ourselves on service. While our continental breakfast is a little on the small side, it is just enough to get you going so you're not too hungry while waiting in line at Cafe du Monde right...

Melbourne, Florida
Reviewed 4 weeks ago

We asked and got late checkout for Saturday the 24th. Shane was very helpful Friday night. He’s your one star. Cleaners woke us up early Christmas Eve morning by pounding on the door. Knocked 5 times, waited then again louder KNOCK! KNOCK! KNOCK! KNOCK! KNOCK! The Do Not Disturb sign was clearly displayed. My wife went to the door to...

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Helpful?
1Thank south h
Trisha L, Manager at Chateau Hotel, responded to this review

Dear South H, thank you for your feedback. I sincerely apologize that your stay failed to meet expectations. These issues with the staff are being addressed. Regards,

East Of Eden
Reviewed December 14, 2016

Chateau runs a special for less than $100 a night. My wife and I signed up for that. Bed was comfortable; room was clean; staff very friendly. Room quite noisy as there was construction going on in the street, so the rooms are not very sound-proof. Very inviting garden/courtyard area where we sat in the morning for our continental breakfast,...

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Helpful?
Thank 2dogsbarking
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you 2dogsbarking for your feedback. Sorry to hear about the street noise but glad to read that your stay was otherwise a pleasant one. The staff here strives to provide excellent customer service so we are delighted to see you feel we succeeded. We look forward to having you back sometime.

Pensacola, Florida
Reviewed December 13, 2016

Cannot beat the location of this hotel...right in the heart of the French Quarter, but the room was a little on the dumpy side. The TV was fuzzy, the heat could only be turned on or off, the water took forever to get hot. That said, we were not in the room much, so it was fine...kind of added to...

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Helpful?
1Thank johannaaf
Trisha L, Front Office Manager at Chateau Hotel, responded to this review

Dear Johannaaf, Thank you for your feedback! I'm so glad that you enjoyed your stay even though you had some issues. The Chateau is a very old hotel and we are working on doing some renovations. Unfortunately, due to the historical structure of the property some things can not be help but we do our best to accommodate. Thank you...

Meredith, New Hampshire
Reviewed December 11, 2016 via mobile

Great location friendly staff close parking small but clean rooms and who goes to New Orleans to stay in their room more than adequate and comfortable the staff was extremely friendly and helpful and helping Give us directions and recommendations would easily stay there again

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Helpful?
Thank Dan R
Trisha L, Manager at Chateau Hotel, responded to this review

Thank you, Dan R, for your feedback. We are delighted that you found our staff friendly and helpful as we strive to provide excellent guest service. We certainly look forward to your return. Regards,

Seminyak, Indonesia
Reviewed December 4, 2016 via mobile

We thoroughly enjoyed our stay in the chateau hotel. The staff are extremely friendly and helpful, especially John, Brandon and Melanie. Nothing was too much trouble and they offered excellent suggestions for tours and restaurants. The room was spacious and welcoming with a very comfy bed. The courtyard provided a pleasant spot to enjoy breakfast or some quiet time. The...

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Helpful?
Thank Kath H
Trisha L, Manager at Chateau Hotel, responded to this review

We appreciate your feedback and love to see the kind words you have for our staff. Each of them will be congratulated on helping to make your stay a pleasant one. thanks again, f you have any questions feel free to contact me

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Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
Guests of the Chateau Hotel can enjoy an afternoon relaxing by the pool, set amongst a beautifully landscaped courtyard with classic statuary and fountains. In the evening, the courtyard transforms into a romantic setting for guests to enjoy evening cocktails at the Patio Bar before a night out on the town. The Chateau Hotel is perfectly positioned just two blocks from famed attractions such as Jackson Square, Bourbon Street, the Old French Market and the Mississippi River.We invite you to stay at the Chateau Hotel where you will be treated like royalty in a timeless and intimate setting as a visitor to our exciting city. ... more   less 

Additional Information about Chateau Hotel

Address: 1001 Chartres St, New Orleans, LA 70116-3299
Location: United States > Louisiana > New Orleans > French Quarter
Price Range: $107 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Hotel 3*
Number of rooms: 48
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Also Known As:
Chateau Hotel New Orleans
Chateau Motor Hotel
Chateau New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Hotel staff and other travelers.
14 questions
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Questions? Get answers from Chateau Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd say call but that didn't do any good.”
 of 5 bubbles bethnov21, Nov 28, 2016 | Read review
“Ask for a renovated courtyard room.”
  • Chartres Street from the balcony
 of 5 bubbles 391brucej, Nov 7, 2016 | Read review
“If you have physical limitations, ask in writing for room preference and follow up with a phone call.”
 of 5 bubbles CinBtown, Nov 1, 2016 | Read review
“Don't be fooled by the lovely photos of the rooms on the site.”
 of 5 bubbles BMa56, Oct 25, 2016 | Read review
“Close to Everything!!!!”
 of 5 bubbles ShannonG982, Oct 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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