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Blake Hotel New Orleans, BW Premier Collection

Traveler (143)
Room & Suite (76)
Dining (21)

About

#104 of 171 hotels in New Orleans
Location
Cleanliness
Service
Value
Ideally situated in the heart of The Big Easy, our newly remodeled Blake Hotel, BW Premier Collection, is the perfect choice for lodging in New Orleans. Whether you’re in the area for business, traveling with family for vacation, or just passing through, you’ll be provided with a combination of sophisticated décor, modern amenities, a convenient location and helpful service. Let us welcome you to our updated New Orleans hotel, recently featured on the Today Show as a “star-worthy destination.”
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Neighborhood
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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1,546Reviews
25Q+A
100Room tips
Traveler rating
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Popular mentions
Me and my husband stayed at this hotel and we've enjoyed our stay at this hotel. Our housekeeper April was very great. April service our room and she did an great job. Brought us fresh towels and also changed our linen as well. For sure I will be visiting this hotel again. Keep up the good work.
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Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection
Responded today
Dear Ms. Williams, Thank you so much for the amazing review! We are very happy to know that our housekeeper April was great throughout your stay and that she went above and beyond to give you exceptional service. I will definitely pass this a long to her. We are delighted that you and your husband enjoyed your overall stay and we hope to see you guys soon. Have a great day! Sincerely, Chaz Cavignac Assistant General Manager
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Hotel's Favorite
My girlfriends and I have been coming to New Orleans for the French Quarter Festival for several years now. We decided to try a new hotel and have found The Blake to be it! The check in process was a little slow, but they explained they were training a new person. We arrived from the airport at 10 AM and were allowed an early check-in. Normal check in time is 4 PM. We were able to put our luggage in the room and head to the festival. The room was neat and tidy, bathroom was clean, as were the sheets. The safe worked just fine to store our valuables, tablets, etc. The view from our seventh floor window was of a park which was quite nice! The streetcars pass in front of the hotel and the stop is very convenient. However, the Quarter was easily within walking distance. The restaurant in the hotel served some pretty tasty beverages! I loved the Who Dat tini...vodka, kaluha, and cinnamon. Breakfast was amazing! My favorite was the chicken and waffles but the shrimp and grits were also excellent! The staff was super nice, especially Kelly Forrest and Keith Williams. They were very friendly, helpful, and genuinely concerned about our stay. The two men went above and beyond. They wanted to make it our best stay and they definitely succeeded! We will be back next year.
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Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection
Responded Apr 17, 2019
Dear shedaws615, Thank you so much for the awesome feedback! I am so happy you chose The Blake Hotel for your trip to the french quarter festival this year. Also I am very pleased that your overall experience was great. I like to see that the front desk checked you in early and that my employees Keith and Kelly went above and beyond to assist you guys during your stay. We are ecstatic to know that you guys will be back next year and can not wait to see you again. Hope you have a great day! Sincerely, Chaz Cavignac Assistant General Manager
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Zana and Mrs Dorthy was great. They made sure my stay away from home was pleasant! Thanks to both ladies for the professionalism and hospitality. Great Job! If you ever looking for a place to go that has a great location, the people is great and have a great place right downstairs...Blake hotel is the place to go!
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Review collected in partnership with Best Western
Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection
Responded 2 days ago
Dear Paradise42352920989, Thank you so much for the great feedback. We are very pleased to see that Zana and Dorthy's customer service was exceptional throughout your stay. At the Blake we strive to make sure every guest receives the professionalism and hospitality that you received from our great employees. Also I am happy to know that our location was perfect for you guys during your stay. We would love to see you guys again on your next visit to New Orleans. Hope to see you soon!! Sincerely, Chaz Cavignac Assistant General Manager
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Bathroom very small. Room was old and unappealing. Had to request a cleaning redo of bathroom upon arrival. Beds were very comfortable. Hallway outside of the room needed vacuuming. Breakfast was very g but expensive. $45 for two before tip.
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Review collected in partnership with Best Western
Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection
Responded 2 days ago
Dear Quest35123986942, Thank you for the feedback of your stay. I am so sorry that our rooms fell short of of your expectations. Also that you had to request for your bathroom to be redone is definitely unacceptable. We would like for you to contact the hotel directly so we can discuss in more detail your experience of your stay! We hope to hear from you soon so we can regain your trust to come back and stay with us on your next visit. I personally promise your next stay will be exceptional! Sincerely, Chaz Cavignac Assistant General Manager
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So the location of the hotel was perfect! Close to everything and the valet was great! The room was not the cleanest but it was still okay. Now to the front desk, I’m used to above average service at best westerns especially a premier. Well the girl working the front was not the nicest and she also got busted making faces behind my back (by my hubs, who was out side) after I questioned the price of water and if it was complimentary. The front desk staff usually had a group of people hanging out and cutting up with them and could have cared less if you came in or not. The Resturaunt attached had good food but the waitress were sorta snippy and in a bad mood cause someone didn’t show up. I work with the public I get it but you don’t show it! I would not stay here again just because of the customer service. We have stayed in tons of best westerns and I guess I’m just spoiled because the customer service is always above and beyond.
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Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection
Responded 2 days ago
Dear Zombieflu, Thank you very much for your review. First off, please accept our most sincere apologies in regards to your customer service. Reading this review is extremely alarming to me as a manager that one of our employees would express the actions that you described. I really would appreciate it if you could call the hotel and speak with myself, or our co-Assistant General Manager, Ryan, and give us more detail about our front desk staff. I hope after speaking with one of us, we can right the ship and get another chance to make it right for you. I am glad you liked the location of the hotel, as we are walking distance to practically everything. Have a great day. Thank you, Chaz Cavignac - Assistant General Manager
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Previous
PRICE RANGE
$90 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parc st. charles hotel new orleansbest western new orleans
FORMERLY KNOWN AS
Blake Hotel New Orleans, Best Western Premier Collection
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse DistrictCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
122
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