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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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1 room 1 adult
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JW Marriott Hotel New Orleans
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel New Orleans
See the most recent reviews
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 25, 2014

One of the best hotel experiences I have ever had. The rooms were spacious and clean. The staff was extremely customer-focused. Kudos to Paul the Doorman was extra helpful in assisting me and my co-workers with navigating the city. His recommendations on food and night light were spot on, and made our stay more enjoyable.

Helpful?
Thank Tamara B
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Tamara, It was our pleasure to provide you with one of the best hotel experiences you've ever had. We are indeed incredibly focused on customer service, as Paul exemplified during your stay.We are so glad that Paul was able to make your stay truly exceptional. Thank you for sharing your experience with us and we hope to see you... More 

Lafayette
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 24, 2014

The hotel lobby was nice. But, for the amount you pay, the Westin is better. The bathrooms are extremely small. They only have valet parking for $40 a night. The Westin has self parking and they validate it before you leave.

Helpful?
2 Thank Mark H
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Mark H., Thank you for taking the time to give us feedback on your recent stay at the JW New Orleans. As your review indicated, you were not very satisfied with your experience at our hotel. We are disappointed that your experience at our hotel did not provide the value you expected. We sincerely hope that you will consider... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 24, 2014

Exceptional personal service at this centrally located hotel. The staff is focused on giving personal service, especially Peter Fitzgerald at check in, Daisy at the Concierge desk, Eve in the Canal Street Grill and Michelle in Functions. The food is excellent and beverages outstanding--thanks to George. Great stay and look forward to returning.

Helpful?
Thank Songbird1045
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Songbird1045, Thank you for sharing your stay at JW Marriott New Orleans with us. We strive to provide the best possible experience to all of our guests and it sounds like Peter, Daisy, Eve , George and Michelle delivered outstanding service to you! We're also glad you that had the chance to enjoy our menu at Canal Street Grill.... More 

Long Beach, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Phenomenal customer service from Andrew the concierge to everyone that works there. Professional,friendly,helpful.....cannot say enough about how wonderful the entire staff was. Hotel us immaculate, in mint condition,air conditioning works great in the entire place.fitness center is brand new as the whole place seems recently renovated. Excellent location ...close but not too close to different neighborhoods Highly recommend this place

Helpful?
Thank Steven T
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

​Dear Steven, We are so pleased that you enjoyed a flawless trip with us on your recent visit! It is our pleasure to welcome guests to our hotel and ensure that they have a perfect stay. Andrew is truly a wealth of knowledge and provides wonderful service to our guests. We are also glad to hear that you adored our... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 22, 2014

I have stayed at this hotel a few times but where everything else is not consistent with this hotel. The staff at the Canal Street Grill and Executive Floor Lounge are always on point, especially Tracy Fernandez. She welcomes you with a smile, always friendly and give spectacular services. I think some of the Executives or Directors could use a... More 

Helpful?
2 Thank Tawnya J
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Tawnya J, Thank you for taking the time to share your feedback about your stay at the JW Marriott New Orleans. We are thrilled to hear that Tracy was the epitome of luxury JW service, giving an authentic, warm smile and always providing you with attentive assistance. It is truly disappointing to hear that you have not had this... More 

Greenwood, South Carolina
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 22, 2014

JW Marriott in the French quarters. From the time we check in to the time we checked out the service was superb our stay was very pleasant and the rooms gorgeous it is very convenient to all sorts of sites restaurants and easy access to the whole quarters

Helpful?
Thank Rick C
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Rick, Thank you for taking the time to share your experience at the JW Marriott New Orleans. We're delighted that you truly enjoyed our "gorgeous" property, which is well-designed and impeccably maintained by our associates. We also are pleased that you liked our convenient location, which is a very short distance from many of New Orleans' most famous sites... More 

Chandler, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed June 22, 2014

The hotel was wonderful. The staff were helpful and treated us like family. Our bellman Alfred was a delight and gave us the extra attentention and time as though it were his own personal hotel. All in all we had an EXCELLENT TRIP. The beds were comfortable and we loved our stay. Centerally located to all the fun. We will... More 

Helpful?
Thank carefreecat
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

​Dear carefreecat, Thanks for your kind words! Alfred is a frequently mentioned ambassador on Trip Advisor and we could not be prouder of the fine service he provides. We truly believe that excellent service is the key to a luxury experience. It would be our pleasure to be your home away from home again on your next trip to New... More 

Berkeley, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

Enjoyed absolutely everything about this hotel. The location is perfect: you can easily walk to the French Quarter, to the Riverfront, and over to catch the St Charles cable car. Without exception, the staff was wonderfully helpful, courteous, friendly and willing to go the "extra mile". Concierge staff provided great recommendations for swamp tours, etc. The rooms are not luxurious... More 

Helpful?
Thank Georgia M
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Georgia, Thank you for taking the time to share your experience at the JW Marriott New Orleans. We are thrilled that you enjoyed our exceptional service. We pride ourselves on delivering superb, authentic and attentive service to each and every guest, and it sounds like this was done in your case. It's always a pleasure for our concierges to... More 

Germantown, Maryland
1 review
5 of 5 stars Reviewed June 19, 2014

The staff was very friendly and helpful. My wife and I spent 8 days and seven nights at the JW Mariott and were very pleased with the room, the hotel and staff. I recommend this hotel and would stay at it again. The location to the French Quarter with dining and shopping was invaluable. I want to give kudos to... More 

Helpful?
Thank Russell M
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

​Dear Russell, Thank you for taking the time to give us feedback on your recent stay. We will certainly pass along your recognition of Paul's excellent service. Paul truly embodies our luxury service experience by being accommodating, attentive and helpful to each and every one of our guests.We are delighted that we were able to make your long stay a... More 

Houston, Texas, United States
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 18, 2014

We booked this hotel last minute and got a GREAT deal on it. The valet people were super nice and so was the front desk people, she gave my best friend and I a $50 credit for the bar. The man who brought our bags up to the room practically unpacked everything for us and even went to get us... More 

Helpful?
Thank Ashlie F
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

​Dear Ashlie, We deeply appreciate your kind words about the JW Marriott New Orleans. It sounds like you received the superb service typical of our hotel. The views from our floors are indeed stunning. You can see see the French Quarter stretching for miles and miles on clear days! We are glad we could give you and your best friend... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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