JW Marriott New Orleans
614 Canal St Driveway Entrance on 611 Common Street, New Orleans, LA 70130-2308
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Room & Suite (144)
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About
#108 of 342 hotels in New Orleans
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
JW Marriott New Orleans welcomes you to discover a superb service backed by modern luxury, set in the heart of the historic French Quarter. Our 4-star hotel in New Orleans, Louisiana, offers upscale amenities with easy access to the best of the local area, including Harrah's New Orleans Casino, the House of Blues and the Audubon Aquarium of the Americas. During your visit, stay active at any time with our 24/7 fitness center or swim in our rooftop pool with stunning views of the French Quarter. And if you're hosting an event, we offer more than 23,000 square feet of customizable indoor or outdoor event space that is certain to provide the ideal setting for your needs.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Billiards
Board games / puzzles
Conference facilities
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Convenience store
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English
Location
614 Canal St Driveway Entrance on 611 Common Street, New Orleans, LA 70130-2308
JW Marriott New Orleans
Getting there
Great for walkers
Grade: 100 out of 100
100
Louis Armstrong Intl Airport
11.9 mi•
See all flights
Rental Cars
262 Restaurants
within 0.3 miles
397Reviews68Q+A66Room tips
Reviews
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We were in town for a football game. Staff was great and property and location was decent but boy oh boy is it loud! The HVAC system clunks so loud every time it turns out. We were on the 27th floor and could still hear the bumping music from the street all night long.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel shows very well and staff service is excellent. As a Titanium Elite member, my status was recognized at check-in and I was glad to receive all the benefits expected (lounge access, 4pm checkout, etc.). My room was ready well before check-in time and very comfortable. Location here is also great, very close to Bourbon (with a side entrance on Canal) and just slightly off enough to benefit from some peace and quiet.
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The location and service are excellent. The staff and the concierge were helpful and attentive. The problems lie elsewhere. There is no reasonably priced breakfast options at all but, more importantly, the internet is the worst we have had in a US-based hotel. We were attempting to combine business with pleasure; unfortunately, the internet made business impossible and we finally resorted to our Iphones and personal hotpots. The woeful internet also meant no Netflix nor Amazon Prime videos. We would not stay here again as there as better options in NOLA.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: No reliable internet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We love our stay at the JW Marriott New Orleans. The location is great, the staff was fantastic, the hotel gym is very nice as was the pool and the room rate was reasonable. I would definitely recommend it.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
New Orleans is an amazing place and like so many destination cities, there are many, many hotels, restaurants, bars, music halls, and venues to choose from. And like many other travelers, we are willing to try new places and explore other options. Where we draw the line is where we stay in New Orleans - the JW Marriott is always our choice! We were in town for the annual Red Dress Run in August and upon our arrival, the Bell Captain Al and his partner Terrell called out to us as we exited our UBER. The driver had such a shocked look on his face! When you get such a gracious greeting, you know your visit is off to a great start. As Al and Terrell secured our luggage, we were welcomed by Gage at the front desk. Gage confirmed our room and reviewed the reservation for our friends that would join us the next day. As we were heading to the elevators we encountered the Operation Director. He gave us a warm welcome and confirmed the details of our stay. This is another advantage of the JW - the Team provides a personal touch that you just cannot get at the larger hotels. (As info - the Ops Director was heading upstairs to help the housekeeping staff. They has a full house the night before and it was "all hands ons deck". That's Teamwork at its finest) Our room was excellent. We prefer the corner room as they provide a little more space and great views. The JW Team set up our friends in the room beside us, so that was a plus. As with most visitors, we hit the "streets" as soon as possible and New Orleans never disappoints. This city truly has something for every visitor and the only limits are how much adventure you can handle and where your appetite takes you. That evening we went down to the lobby bar and were thrilled to see Debra, George, and Jaime on duty. This area has the usual bar seating, several high top tables and a separate, raised seating area. You can be as public or private as you choose. They also have a bar menu with great selections and some New Orleans classics. We spoke to Terra the Food and Beverage Manager and Saray as they were assisting at the bar and with other customers. This Team will make sure your evening is fun. And be careful trying to match wits with these folks! While enjoying our visit in the lobby, another member of the JW Team stopped by to greet us. Tameko was one of the 1st folks we met at the JW and she's on the Security Team. She gave us a warm welcome and great tips on restaurants. Our friends arrived the next day and the Staff provided them with the same warm welcome and knowing it was their 1st visit - a gift bag with some local goodies. That went a long way with our friends and they told everyone at home about their JW experience. Annabelle at the front desk had them checked in and we were off to show them New Orleans. On Saturday morning, a group of Red Dress Run participants and our Team met in the lobby. The Operations Director and Lobby Staff appeared and had bags of red beads and extra bottles of water for us. Again - this is the JW difference! As usual, the breakfast was great each morning. We enjoy not having to rush out and stand in a line for breakfast. And for the 1st time we tried the pool. It was refreshing after walking all day. The exercise area was clean and extra towels were available. We cannot express out THANKS enough for the great stay and time we had at the JW and with the Staff. Every visit gets a little better and the great time they showed our friends exceeded our expectations. Already planning our next visit..... Cheers, L&J Miami Beach…
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Date of stay: August 2023
Value
Service
Sleep Quality
Room Tip: Higher floors on corner are great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
These days it's hard to find great customer service from top to bottom and JW Marriott delivered. We had a memorable time celebrating my birthday and our anniversary. Ann Marie at the front desk made sure we and strawberries and sparkling wine delivered to our room the first evening. The room was extremely clean. We also had Janet at the concierge desk was so helpful for anything we needed and always checked on us when she saw us. Alfred our man at the front entrance was great. Always smiling and happy even at 6:15 am. Quick witted and great at bantering. Mohammad the bartender made the best tasting mocktail and told him they need to put it on the drink menu. Andrew and Michelle from room service did a great job of making the strawberries and champagne look exquisite. Having staff care like this sets the tone for your stay. The hotel was within walking distance to many places we went to. If not, Uber or Lyft was a $7 to $9 ride. We definitely will be returning here. …
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Keep in mind as you get to the weekend the noise get louder. Stayed on the 28th Flr and on Fri....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
The JW Marriott New Orleans is a classic hotel with constant renovations, which also makes it modern, comfortable with beautiful architecture and tasteful decoration. The location is excellent, within walking distance, of all attractions, restaurants, bars and shops. The interesting thing, is that it is next to the French Quarter, the historic center, two blocks from the famous Bourbon Street and there is no noise. The suite is modern and comfortable, with an excellent king size bed, new linen, cable TV, super fast internet and super practical. The bathroom is bright with amenities of Aromatherapy Associates of London, the shower is a little weak, it needs more pressure to get more water. The hotel has a beautiful lobby bar, restaurant, executive lounge, fitness center and swimming pool. As, I am an elite member, I had access to a good breakfast in the executive lounge, a small buffet, with good quality and exceptional service from Mr. Marc. The Staff are very helpful and friendly, everyone is always at your disposal with great professionalism. Congratulations on the very competent management. …
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Annie at check in was awful . She was rude & we felt she treated us low key racially. We are Indian , she checked in All other guests after refusing us . We are regular travellers. First ever such experience. Terrible
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was here with a group of girls for my bachelorette party. I was expecting a luxury stay due to the J.W. Marriott name but it was not as impressive as I had hoped. The location was good for walking and a few staff members including Glen and Alfred were kind and helpful, but there were quite a few misses. The pool (which was a major selling point, especially during summer), was green and cloudy when we went to use it. I did not feel comfortable getting in, I only dipped my foot in, but when I couldn't see it beneath the water, I dipped out. I get it, pool get algae but someone should be cleaning that, especially in summer where a pool is a huge draw! Also, a lot of big groups were here and the elevators (there are only 4) were never fully functioning. Our room was on the 28th floor and I was trapped in one for almost 10 minutes because it stopped on every floor due to the sheer amount of people attempting to get on. The fridge was broken upon arrival, but they were able to replace that. Also, there was dog hair on our floor, which I didn't notice until my friend sat on the floor to get ready, and a shirt on our closet floor that did not belong to us. Due to the issues we faced, I would not stay here again next time I'm in New Orleans.…
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Pool is small and was filled with algae when we attempted to use it. Allow time to catch an...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Katelyn Lucas, Guest Services / Front Office at JW Marriott New Orleans
Responded Aug 10, 2023
Greetings 187taylorh, Thank you for taking the time to let us know about your experience while staying with us. Your experience of multiple guest issues is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The doormen are fantastic, they made every morning and evening a delight. They always had positive upbeat things to say and were so helpful in giving us local spots to go to. I didn’t give it a full 5 because the lounge was lacking. The breakfast was nothing to write home about and they ran out of food and coffee several times. Perhaps they were short staffed and the lounge was packed every morning. The hotel pool and gym are amazing so definitely hit those.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$210 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott new orleans, new orleans marriott
FORMERLY KNOWN AS
Le Meridien Hotel
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
501
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Claim Your ListingJW MARRIOTT NEW ORLEANS - Updated 2023 Prices & Hotel Reviews (LA)
Frequently Asked Questions about JW Marriott New Orleans
What are some of the property amenities at JW Marriott New Orleans?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at JW Marriott New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott New Orleans?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at JW Marriott New Orleans?
Yes, a parking garage and valet parking are available to guests.
Are there opportunities to exercise at JW Marriott New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Does JW Marriott New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does JW Marriott New Orleans have any great views?
Yes, guests often enjoy the city view available here.
Is JW Marriott New Orleans accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.