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JW Marriott New Orleans

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JW Marriott New Orleans
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2,047 Reviews from our TripAdvisor Community

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Showing 1,999: English reviews
Bethesda, Maryland
Level Contributor
286 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First off, the walls of this place are a little thin. Granted I was working from my hotel room almost the entire time I was here, however I could clearly hear when my neighbors came and went throughout the day. That being said, the hotel itself was fantastic. Staff was extremely helpful and friendly, giving me great recommendations and helping... More 

Helpful?
1 Thank Aaron P
Kate R, Guest Relations Manager at JW Marriott New Orleans, responded to this review

Dear Aaron, We truly appreciate that you took the time out of your day to fill us in on your stay with us. We are thrilled that you found our staff fantastic, our rooms comfortable and our location absolutely ideal, but disappointed that you did not experience a flawless stay. Thank you for your valuable input, we truly appreciate it... More 

Atlanta, Georgia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The JW Marriott is close to the French Quarter without being in the middle of it. Room was nice, bathroom was small. Workout facility was nice. Doormen were outstanding. The hotel had a good vibe. I would recommend the concierge level. The breakfast buffet was terrific.

Helpful?
1 Thank Meagan D
Kate R, Guest Relations Manager at JW Marriott New Orleans, responded to this review

Dear Meagan, Thank you for taking the time out of your busy day to share your review of the JW Marriott New Orleans. We are delighted that you found our location ideal, our staff outstanding and our cuisine delectable. We truly appreciate your kind words and we hope to have the pleasure of welcoming you again soon. Sincerely, Ted Selogie... More 

Washington DC, District of Columbia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll start off by saying that I'm very disappointed in the difference 2 years made. It was a great hotel that took care of it's frequent elite members as I enjoyed an upgrade at SILVER level two years ago. I'm GOLD ELITE now, and not only ended up with a low floor two double bed room, but did not get... More 

Helpful?
Thank BR_MD
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear BR_MD, Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are delighted that you found our location ideal, but disappointed that you did not experience a flawless stay with us. We truly appreciate your feedback as a valued guest and we will be... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I loved this place. Came to NOLA for my 25th birthday weekend with my best friends. We bother the hell out of the staff with our millions of questions and they didnt get annoyed.(HUGE PLUS)The staff were super nice and friendly. Informed about all the parties and events that were happening around town. The hotel also is surrounded by many... More 

Helpful?
1 Thank Sharon P
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Sharon, Thank you for making the JW Marriott New Orleans your hotel of choice for such a special occasion. We are elated to read that you found our staff helpful and friendly and our location ideal for your many adventures in the Crescent City. We truly appreciate both your constructive and positive feedback about your stay and we will... More 

Houston, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My sister and our children stayed there for one evening. Extremely professional staff, excellent customer service, very clean, but parking could be a little cheaper. I have stayed with them a few times, and have never been disappointed.

Helpful?
Thank Angie A
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Angie, Thank you for taking the time to share your candid review with us. We are elated to read that you found our hotel clean and our staff wonderful. We hope to welcome you again in the near future. Sincerely, Ted Selogie General Manager JW Marriott New Orleans More 

chicago
Level Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night before our visit to Tulane. Hotel is perfectly located across the street from the French Quarter. So we had easy access to all restaurants and shops in the French Quarter without being right in the heart of it all. The Gold lounge is one of the nicest that I've seen at a Marriott with... More 

Helpful?
Thank LakeMichiganGirl
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear LakeMichiganGirl, What a pleasure it was to read your kind words about your stay at the JW Marriott New Orleans. from our stunning views to our fantastic Executive Lounge it sounds like you truly had a fantastic stay. Should your travels bring you back to New Orleans we hope to have the opportunity to welcome you back. Sincerely, Ted... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I checked out of the hotel on a Monday and by Wednesday I unpacked my bag and realized I left a pair of new shorts I spilled something on hanging up in the closet..... When I called Amber who is over lost and found said they could not find my shorts and that there was nothing hey could do.. Caz... More 

Helpful?
Thank Yanae' M
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Yanae', We are extremely disappointed to read your review of our hotel. The experience that you are describing, particularly as it relates to our staff service. We appreciate your feedback and we are confident that we will correct our missteps immediately. We hope that you will give us another opportunity in the future. Sincerely, Ted Selogie General Manager JW... More 

Fort Worth, Texas
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited for 2 nights for a wedding. Great location right at the beginning of Bourbon Street so easy to walk to but not right in the middle of it so out of the noise. Staff very friendly. Room was average size, clean with the awesome Marriott beds. Nice decor. Had breakfast at the Brazilian steak restaurant which was odd, but... More 

Helpful?
Thank Paula H
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Paula, Thank you for taking the time out of your day to fill us in on what you loved most about your stay at JW Marriott New Orleans. We are thrilled that you found our staff friendly, our rooms comfortable and the cuisine at Fogo De Chao delectable. Should your travels bring you back to New Orleans, we hope... More 

Dallas, Texas
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Even with the bad storm we really enjoyed our stay! This property is walking distance to everything. Full of restaurants and shopping. We did have issues with the hot water and were quickly upgraded to a different and better room on the 29th floor. The club lounge had a great variety of breakfast and evening snacks. My seven year old... More 

Helpful?
Thank Mluca9
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Mluca9, Thank you for sharing your review with us. We are thrilled that you found our Executive Lounge fantastic, our location ideal and our staff both friendly and helpful. We couldn't be happier that you enjoyed your stay at the JW Marriott New Orleans and we hope to have the pleasure of welcoming you back in the near future.... More 

Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is OK. The staff was awesome, the location is awesome, the lobby is awesome. Then you get in the elevator and go up. The hallways look old and like a very average hotel. The rooms are smaller and decor looks outdated. Bathrooms are tiny. I have stayed in nicer rooms at Courtyards and Hamptons. I was very disappointed.... More 

Helpful?
Thank rjc1305
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear rjc1305, We are sorry to hear that we did not provide the value that you expected when you choose to stay with us. We truly strive to deliver service that is crafted and authentic. We truly appreciate both your positive and constructive feedback as we are always aiming to elevate our guests' experiences. We hope to have the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $148 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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