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JW Marriott New Orleans

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2,078 Reviews from our TripAdvisor Community

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Showing 2,030: English reviews
Oakland, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Awesome staff and atmosphere, this was one of the best experiences ever from check in to breakfast to happy hour. My husband wants to go back and stay in the same place the staff was very attentive from check in to housekeeping to bell-men

Helpful?
Thank ranlar2
Kansas City, Missouri
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As we arrived to New Orleans for the weekend we were greeted from the entire staff right away (check in, bell hops, bartenders).We loved that they had sample food and drinks at some parts of the day. We had the opportunity to meet the GM of the property, Ted. Not only did Ted meet us at the bar and gave... More 

Helpful?
Thank Suezq5385
New Haven, Connecticut
Level Contributor
120 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It has been 4 years since my last visit and nothing has appreciably changed. This is a first class hotel with a superb staff that is both highly competent and friendly. EVERY hotel should be staffed with people who are as friendly and competent. The rooms are spacious and comfortable. Make sure you upgrade to concierge level.

Helpful?
Thank Steven K
Raleigh, North Carolina
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'll preface this by saying, I was in town for a classier family function and just wanted to be close enough to the madness to stop by and see it, but far enough to escape it. Was also scoping the place for an event. So I wasn't coming from a super wild mindset. We are platinum and before our check... More 

Helpful?
Thank HeatherK202
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear HeatherK202, Thank you for taking the time to fill us in on your recent stay at the JW Marriott New Orleans. We are disappointed that your experience with us was not flawless. We truly appreciate your valuable feedback and we will be passing your input along to our team to handle internally. Should your travels bring you back to... More 

USA
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A nice hotel of the Marriott brand. Staff were courtesy and friendly. Valet was very efficient. Fitness center is better than most at hotels. Pool is small but gets the job done. The lobby bar is a nice place to have a drink and hangout with a significant other, friends, or co-workers. A pretty good selection of beers and drinks.... More 

Helpful?
Thank POPPOPWHAT
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear POPPOPWHAT, Thank you for taking the time out of your busy day to share your candid review with us. We are delighted that you found our staff friendly, our Lobby Bar enjoyable and our Fitness Center fantastic. Should your travels bring you back to New Orleans, we hope to have the pleasure of welcoming you back. Sincerely, Ted Selogie... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed 5 days ago NEW

Stayed for 5 nights in this hotel last month and paid as such via my credit card before I checked out. However, upon return to my home country, I received my credit card bill and discovered that I was charged for an additional night (6 nights in total). What's more, this 6th night was charged after i had checked out... More 

Helpful?
Thank mypurpledaze
Montgomery, Texas
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel room was clean and bed was pretty comfy, we only stayed one night passing through. Bathroom was also very clean but small. Hotel staff was friendly and if you want to spend the money they have a Fogo de Chao in the hotel. Right outside the hotel is a CVS and the street cars. We had no problems walking... More 

Helpful?
Thank BriannaW2323
OpsManager70130, Guest Relations Manager at JW Marriott New Orleans, responded to this review

Dear Brianna, Thank you for sharing your feedback with us. We are ecstatic that you found our rooms comfortable, our staff friendly and our location ideal. Should your travels bring you back to the Crescent City, we hope to have the pleasure of welcoming you back. Sincerely, Ted Selogie General Manager JW Marriott New Orleans More 

DC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with a group of girlfriends trip and we couldn't have had a better time. The location is great and the staff were so helpful and kind; the concierge offered plenty of recommendations for fun activities (and even took several group pictures in the lobby) and other staff in the lobby always made sure to greet us and... More 

Helpful?
Thank sandollar82
OpsManager70130, Guest Relations Manager at JW Marriott New Orleans, responded to this review

Dear sandollar82, Thank you for your generous review. From our friendly staff to our ideal location, it sounds like you had a wonderful staycation at the JW Marriott New Orleans. We hope to welcome you back in the near future. Sincerely, Ted Selogie General Manager JW Marriott New Orleans More 

Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

First time in New Orleans and wasn't impressed by this hotel. Definitely stayed at nicer places (with more amenities) for a better price. Pros: Good location- right on Canal Super comfortable beds Taxis always sitting outside when you don't want to walk Cons: Overpriced- average room size/decor, no breakfast offered (for a regular room), no free wi-fi. Why $390 a... More 

Helpful?
Thank aab21761
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear aab21761, Thank you for taking the time to share your review with us. We are thrilled that you found our location ideal but disappointed that your stay at the JW Marriott New Orleans was not flawless. We truly appreciate both your positive and constructive feedback and we will be passing your input along to our team. Should your travels... More 

Washington DC, District of Columbia
Level Contributor
131 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is convenient for access to the French Quarter. The hotel itself, however, is not up to the standard you would expect of a JW Marriott. The check-in receptionist looked like she could not be more bored. The hairdryer is hung on hanger in the closet. Calls to the operator/reception were often not answered for a... More 

Helpful?
Thank Travelhui
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

We are very sorry to hear that we did not provide perfect JW Marriott experience to you as we hope to provide to our guests. We truly aim to deliver service that is crafted and authentic and it seems we fell short of this ideal in your case. We truly appreciate all of your feedback as we are always striving... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $185 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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