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InterContinental New Orleans

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InterContinental New Orleans
InterContinental New Orleans
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1,156 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Victor, New York
Reviewed November 2, 2015

I can't express how nice it is to have all the 'touches' included in a stay (without the nickel-and-dime syndrome). The toiletries are nice and easy to use, the television had a large variety of options and the keurig was very welcomed. I know these things must seem blasé however having turn-down service and nice fluffy towels really do make...

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Helpful?
1Thank Kathy S
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Kathy S, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Erik. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu...

Reviewed November 2, 2015 via mobile

Stayed over Halloween weekend for 3 nights. Best intercontinental I've stayed at - lovely staff, always willing to help, especially the concierge Michael - went above and beyond for us trying to get tickets to the Saints game and with all other info we needed about the area. Rooms were comfortable, clean and really didn't allow for any worries at...

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Helpful?
Thank Yarfrg00
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Yarfrg00, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Michael our Concierge. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the...

Fort Walton Beach, Florida
Reviewed November 1, 2015 via mobile

Our family travels to New Orleans every few months for our son's appointments at the Children's Hospital. We stay at the Intercontinental each time, and are so grateful for their wonderful service. During our recent visit, Jeffery took care of our every need as we were checking in, making sure that we had the proper room type for our family....

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Helpful?
Thank lhmpope
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear ihmpope, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Jeffrey and Sasha. We are so proud of them. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition,...

Reviewed October 29, 2015 via mobile

The hotel is in a very good location. Near everything downtown.... you can walk to many places easily. It's refreshing to have a nice clean place to stay. We will return here again. The staff is accommodating and very friendly to the guests staying here.

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Helpful?
Thank Jodie E
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jodie E, Thank you for your review of our property. We are glad that you had kind things to write about the team and the condition of the hotel. We hope to have you back soon so that we can earn a 5 star stay. John Romano

Cape Cod, Massachusetts
Reviewed October 29, 2015

Amazing breakfast buffet every day at Pete's. Chef Kenya flair for NOLA cuisine really rocks! Her special creole omelette was superb! Thank you for sharing your viva la difference with us. It sure made the foodie weekend spectacular! You went above & beyond and it was so very much appreciated! We are missing those flavors already....we'll surely be back! Lisa&Debbie

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Helpful?
2Thank LisaG4125
John R, General Manager at InterContinental New Orleans, responded to this review

Dear LisaG4125, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Kenya. I showed her your review on Friday- It made her day. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana...

Reviewed October 29, 2015

A group of my girlfriends and I drove in that Friday morning from Atlanta, GA to celebrate one of my best friend’s birthday weekend. Needless to say, we were every bit of exhausted from riding in a car for 6+ hours. Once arriving to ICN (Intercontinental New Orleans) the Doorman on the Front Drive, King, and the bellman, Miguel, assisted...

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Helpful?
2Thank Jessica B
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Jessica B, Thank you very much for the 5 star review of our hotel and for being an Ambassador. We appreciate that you took the time to write about your experience and the great service provided to you by King, Miguel, Yannick, Depp, Mahmuda, Marc, Jowharah, Timothy, Alexis, Eboni, Sade, Dammeon and XiXi. We hope that you tried our...

Belle River, Canada
Reviewed October 28, 2015

We arrived at the hotel in the evening after our first New Orleans meal of shrimp and oyster Po boys. Our checkin went smoothly and the "French Gentleman" as he referred to himself was very professional and courteous, Thank you. The hotel is located two blocks from Canal St. and once there you are one block from Bourbon. St. Charles...

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Helpful?
3Thank Dino S
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Dino S, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Yannick, George, Brett, Joseph and King. We were very proud to have received your review and read it aloud at our meeting this morning. We...

GROVETOWN
Reviewed October 28, 2015

We stayed during the Saints vs Falcons and LSU vs Florida game so it was VERY packed in NOLA. This hotel is within walking distance to Bourbon St and everything else. We got there very early and checked our bags. The lady at the counter called us within 2 hours letting us know our rooms were ready, like she said...

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Helpful?
2Thank LaVeeta D
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Lavetta D, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by our colleagues. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the...

Jacksonville, Florida
Reviewed October 28, 2015

A friend recommended this hotel and I'm glad I took his advice. Perfectly located just outside of the madness of the French Quarter but yet walking distance. All of the staff couldn't have been more helpful and courteous especially Ashley H. at the reception desk. I enjoyed a large king size room with balcony. Very comfortable and clean. My one...

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Helpful?
Thank Joepg629
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Joepage629, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service that you received from Ashley. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an award...

Reviewed October 28, 2015 via mobile

A very nice and clean hotel. Only 4 blocks to Bourbon St and all the fun. We stayed on the 10th floor and street noise was minimal. The staff was very helpful and friendly. Will stay there again next time we go.

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Helpful?
Thank paulofks
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear paulofks, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you our colleagues. We hope that you tried our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $154 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#5 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental New Orleans staff and other travelers.
80 questions
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and upgrade to a suite if available”
 of 5 bubbles Abroaduz, 4 days ago | Read review
“higher floors less noisy”
 of 5 bubbles tedr322, 1 week ago | Read review
“Requested room on higher floor to decrease street noise. Corner room was nice and specious with windows on 2 walls.”
 of 5 bubbles charlottew968, 4 weeks ago | Read review
“We stayed in 547 and it was superb... no view but great quiet room.”
 of 5 bubbles horrikapotchen, 5 weeks ago | Read review
“non-balcony rooms may be quieter”
 of 5 bubbles N6444CGchriss, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question