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InterContinental New Orleans

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InterContinental New Orleans
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889 Reviews from our TripAdvisor Community

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Showing 858: English reviews
Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

I am a singer and do a lot of traveling, and I can honestly say this may be the best hotel I've ever visited. Just two short blocks to Canal Street and the French Quarter, but for those of us who aren't there just to get fall-down-drunk, it's safely removed from the noisy crowds (the guests here also tend to... More 

Helpful?
1 Thank Laura A
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear NourishingGrace, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by Ronnell Williams. We are so proud to have him leading our Guest Services and training. Please take the time to tell your friends and we hope... More 

NC
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 14, 2015

My family and I recently stayed at the Intercontinental New Orleans during a graduation weekend for a nearby university. Upon hearing of their recent completion of renovations (early 2015), I decided on staying at the Intercontinental versus several other 4- and 5-star hotels in the city, and I can confidently say that this hotel is luxury at its finest. First,... More 

Helpful?
1 Thank NourishingGrace
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear NourishingGrace, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by Ronnell Williams. We are so proud to have him leading our Guest Services and training. Please take the time to tell your friends and we hope... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015 via mobile

We ran down for a quick overnight get away. We got a terrific rate, able to grab a room with a balcony at the last minute. All the staff was friendly, helpful, professional! The room was spacious and clean and we were even able to check in early. All in all it was a great weekend and the Intercontinental is... More 

Helpful?
Thank Anita Y
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Anita Y, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by our team. Please take the time to tell your friends and we hope that you return very soon to visit. John Romano More 

Nottingham, United Kingdom
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

Stayed for 2 nights In this fabulous hotel. First may I just say how helpful & friendly all the staff are,nothing was too much trouble. This hotel is very high spec,great comfy bed,stylish and in a great location for the French quarter,Canal St & the tourist information centre which is just down the Street

Helpful?
1 Thank TraceyBalboa
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear TraceyBalboa, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by our team. Please take the time to tell your friends and we hope that you return very soon to visit. John Romano More 

Windermere, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 11, 2015

This was my third stay at this particular Intercontinental, and they do not disappoint. The front desk, although I didn’t see the same employee twice, were always more than courteous, affable, and genuine (the N’awlins way). This goes for every staff member in dining, valet, Concierge, and even the wonderful doormen. The lobby is inviting, and quite comfortable. On more... More 

Helpful?
4 Thank Brittany M
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Brittany M, Thank you for your review of the property and your kind words about the service provided by our team. I am very sorry that you experienced a less than ideal cleanliness experience. I sent you a private message to follow up on the details of your stay. Clearly we have an issue that we want to correct.... More 

NYC,NY
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 11, 2015

I asked specifically for a quiet room, after I unpacked I heard a roaring noise under my window. I didn't realize what the noise was at first, just thought is was street drilling and ignored it, not until late evening did I realize it was the street cars passing and was not going to stop! the gym weight equipment is... More 

Helpful?
Thank Catepmv
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Catepmv, Thank you for your review of our hotel. We appreciate that you took the time to write about your experience while staying with us. The historic streetcar line can create a noticeable level of noise for the light sleeper. We will be sure to check the alignment of our weight machines. in addition, our pool is currently heated... More 

Nashville
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 11, 2015

Our family stayed for a four day getaway in mid April to enjoy the beautiful city of New Orleans and all it has to offer. This was our first stay at the ICH and we absolutely loved it! The staff, from the time we drove up to the valet all the way to the ladies that cleaned our room...all were... More 

Helpful?
Thank alexsam98
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear alexsam98, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular great service provided by Anthony. He is one of our many awesome leaders that we have on our team. Please tell your friends and return very soon to visit. John... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 10, 2015 via mobile

Went for a conference and stayed a few extra days to enjoy the city (for the first time). The hotel staff were fantastic, friendly and helpful. The room was spotless, tastefully decorated, and cleaned each day. Room service was prompt and the food was great. For the conference part of my stay, the dining staff were really on top of... More 

Helpful?
Thank Marci R
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Marci R, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience. We hope that you will please tell your friends and return very soon to visit. John Romano More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

My husband and I stayed at the InterContinental Hotel over a four day long weekend during the New Orleans Jazz Fest to celebrate our anniversary. The staff was extremely courteous and pleasant from our check-in, to having our luggage delivered promptly to our room. The housekeeping staff was exceptionally conscientious, stopping by our room every evening to give us a... More 

Helpful?
1 Thank Kimber B
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Kimber B, Thank you very much for the glowing 5 star review of our hotel during your Jazz Fest visit. We appreciate that you took the time to write about your experience and the particular great service by staff. Please tell your friends and return very soon to visit. John Romano More 

Grand Forks, North Dakota, USA
Level Contributor
153 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 8, 2015

I don't recall ever staying at an Intercontinental so I didn't know what to expect. The rooms were pretty big although at first there seemed to be an odd odor from the cleaning solution they use but that later dissipated. It was really easy to get to the waterfront and to the French Quarter so the location was pretty convenient.... More 

Helpful?
1 Thank BFR1920
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear BFR1920, Thank you for your review of our hotel. We appreciate that you took the time to write about your experience with us. Our hotel is situated in the Central Business District of New Orleans. There are very few commercial flights that pass near the hotel as the airport is nearly 20 miles away. We hope to have you... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Bar, Pub, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city s most coveted locations: two blocks from the French Quarter, four blocks from Harrah s New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also nearby. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $118 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#4 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
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