Memories begin at The Roosevelt New Orleans, A Waldorf Astoria Hotel. Built with business and leisure travelers in mind, The Roosevelt combines old-world service with today's modern conveniences. Offering 504 luxuriously appointed guestrooms and suites, the Roosevelt is the ideal headquarters for your business meetings or that weekend getaway to New Orleans. The Roosevelt is adjacent to the world famous French Quarter (one block from Bourbon St.) and is convenient to the Canal Streetcar Line, Super Dome, Harrah's Casino, Mississippi River attractions, and the New Orleans Convention Center.
Experience all of the perks and amenities of our luxurious property. Pamper yourself in the Waldorf Astoria Spa, listen to live jazz while sipping on creative cocktails in the Fountain Lounge, experience America's first cocktail, the Sazerac, at the Sazerac Bar, or treat yourself to a memorable dining experience at John Besh's Domenica.
Being able to stay at historic hotels is a great perk of being a Hilton Honors member. We have stayed at the Waldorf-Astoria in NYC multiple times, and the Roosevelt was definitely on par with the WA experience. Our suite was very well-appointed, especially the bar area and we did have a relatively good view from our 8th floor suite. Of course, it was not a complete homerun as there were some things that definitely needed attention. The bathroom vanities had multiple scuffs/scrapes on them that needed to be touched up. The pillows on the bed were not exactly firm or comfortable even when using two of them for extra support. We do appreciate the extra security of having to use your app or key card to get into the exterior doors as there are a LOT of homeless people in the area. While we did not expect complete quiet as you really can't at any hotel, the lack of police presence in the evenings left us enduring drag racing and blaring music upwards of 3-4 am nightly. The hotel staff was very lovely and provided excellent service, especially the bell hops. It is located in a good spot to be within walking distance of most everything in the French Quarter. When we visit NOLA in the future, we will definitely choose to stay here again. …
The digital key was super awesome!! It's close to everything. Nola is a walking city, and we were able to walk to downtown and the warehouse district. The French quarter is about an 8 minute walk. The bell hood were so personable. They told us where to get the best food & drinks. We felt very safe. The pool bar was awesome. During the day we drank by the pool and at night we tore up Bourbon street. The entire stay felt like a luxury experience. This will definitely be my permanent NOLA hotel. Also the casino is about a 15-20 minute walk, but you can catch the street car and be there in 5 minutes.
Nice property, but I have the following complaints: -bad service. Staff at restaurant didn’t care. When I called them over, they were talking to me halfway across the restaurant instead of walking over to take my order. Never experienced this in my life at a 5-star property. -wrong invoice. Didn’t add $100 credit I got for booking with AMEX. Charged me for breakfast, and I had to correct them twice for them to take it off the invoice. -didn’t give me 1 page handout with info about credits, room upgrades or any of that. All fine hotels + resorts collection properties provide guests that page at check in. -no room service menu in room. Had to get it from front desk. -no one to carry my bags to the room. I have to carry it up the stairs when I got out of the car. No automatic doors. -there’s only 1 restroom in lobby and you may need a key to use it. …
The hotels rooms were spacious, clean and beautifully appointed . The food that was catered within the hotel was the best! We had everything from local favorites like bieniets, andoulle sausage, grits Cafe a little and the catered dinners for this event weekend were also out of this world. We went to this hotel as my son won presidents club for his service to the Rawlings company. We felt pampered and cared for throughout this trip. The events staff and service teams were top notch. They worked tirelessly to make sure our experience in their city was special. Especially Chanel on the events staff, she always greeted us with a smile, answered our questions and anticipated all of our needs. She went the extra mile to make sure we felt special and cared for. The services and service personnel were top notch at every turn. We also love the turn down service which reminds me of when I was a kid and how special a hotel would make you feel with that service alone. The trip was wonderful, because the hotel stay was top notch!…
My wife and I were here for a convention. We were most pleased with this hotel. Over the years we have stayed at others, each with pluses and minuses. Most seem old, somewhat dirty, or unkept, and staffed by generally nice but not always seemingly happy with there work. This hotel stands out for being old and historic but not dusty,musty, or less than fully functionally. The staff were all wonderful to interact with. Our room was nice with a separate sitting area with bar, Nesspreso machine, hot water pot etc. Bathroom sink area was small but the shower ( no tub in our room) was great due to multiple sprayers that were adjustable and worked. The phone key system worked much better than Ive experienced at other places. The sezarec bar lived up to our expectations and all the food venues were quite good. We enjoyed our 4 nights and definitely would come back again…
Great room, great service, and a great location. We have stayed in several hotels in New Orleans over the last three years, each with faults. The Roosevelt was the best. We decided to stay after visiting the Sazerac Bar on our last trip. The room was clean, the bed was very comfortable, and overall the hotel looks well maintained and the staff ensured we had what we needed. Extra coffee on one day and more towels on another day.
Exceptional three night visit with my adult son. Great history, location, ambiance and a staff that far exceeded our expectation which included: Daily text communication touching base and offering assistance. House keeping sent a text that they had noticed a do not disturb sign and ask if there was a preferred time to return. The Concierge (Ray) Reviewed a wide range of music options and locations for dining options near the various venues. He asked questions to help us make what we learned were the great choices for all meals (from Butchers sandwiches to fine dining)and entertainment. The Sazarac Bar was excellent last stop for a night cap and conversation beyond the periodic phone call. As an HH member we really appreciated the room upgrade great space. We'll be back.
We love the Roosevelt. We have stayed many times. This was however the smallest room we have ever stayed in. The bellhop and valet were very nice and respectful of our time. The bar is always top notch as well as the entire staff. We look forward to our next visit.
I suppose I had high expectations. The hotel is historic so everything is not bright & shiny - lobby is beautiful. The touted sazerac bar was underwhelming (vibe wise), but the bartenders and waitress was great. I just expected a bit fancier cocktail presentation for classic cocktails. I wasn’t able to use any of my gold member benefits (upgrade/late check out) as it was Mardi Gras - and I’m still hopping to have my daily credit benefit for my guest and I to be refunded to my account. When I asked about an upgrade, rather than looking for me or pretending to look, I was just told told no. Overall, it felt super safe and location was awesome. We were in a room with no view 😒…. I loved the nespresso machines in the room. When the ac went off at night it was HOT then cold when it went back on. There were 4 bottles in our mini bar that were empty ! I called immediately so we didn’t get charged.. so check that. Room service took 1.5 hrs… (Again, I’m hoping it was b/c Mardi Gras… but she did quote 45 minutes). We walked everywhere - not a place to try to dress cute. Wear walking shoes and stuff you don’t care about getting dirty. It’s a nice place and I’d give it another shot due to locale .. nothing else stood out. …
Great location for Mardi Gras, Fat Tuesday, Bourbon St., French Quarter, and general tourism of the area. Service was first class, very comfortable beds, and the best beignets in town. OMG! There is a Nesspresso machine in my room!
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