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The Roosevelt New Orleans

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130 Roosevelt Way, New Orleans, LA 70112-2502
COVID-19 update: See the added health and safety measures this property is taking.Read more
9 people are viewing this hotel
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Traveler (1898)
Room & Suite (616)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Roosevelt New Orleans
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers.
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Room & Suite (616)616
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Walking tours
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Interconnected rooms available
Room service
Safe
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Spanish, Dutch, German
Hotel links
Special Offer:Price Match Guarantee
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jenny A wrote a review Yesterday
1 contribution
My BF and I recently visited the Roosevelt in New Orleans for a short stay. It was my first time there. I normally don't to reviews but I felt compelled to. First impression of the place: clean, nice , older building with a lot of character.......very nice Guest services was very kind while we checked in. Everything was clearly explained and check in was very smooth. I'm a hotel connusiouer so I don't mind spending the money on a hotel becasue I'm very picky, and I love quality. For those reasons I pay attention to details Pros: room was very clean, we had everything we needed Customer service was great whenever we called (front desk) is truly 24 hours a day. I highlight this because some high end hotels highlight 24 hour/day customer service but when you call late no one answers. You can stay in the hotel without leaving because there are 2 restaurants there that are really good. Also if you have a platinum amx and are a gold HH member, you get lots of perks....such as credit towards dining which is nice. It also has a very nice spa. Something extra to do to relax. I enjoyed my massage a lot Housekeeping was on point. Very attentive, paid attention to details and sanitized very well and to me that's remarkable because I think that's a very important part of hospitality that needs attention but most often don't get the attention it deserves and with covid , I can appreciate the extra effort. This is what people pay for Cons: Room was a bit tight .....tighter than what I'm used to, I was on the 23th floor and hotel has 24 floors so maybe it was just my room, not sure. Also if you are sensitive to noise, definitely make sure you are not facing the street. Unfortunately for me, my view was towards the street and although I was on the 13th floor, I'd often hear cars passing, honking, people talking which seemed to keep me up at times. Now this is also in the middle of downtown and downtown is pretty busy so I guess that was part of the problem. There is no microwave in the room and the fridge is very tiny. Well half of it has drinks that are for sale and the other half can barely fit anything meaning , if you go out to eat, you must finish everything because there will be no space to store your food nor heat it. Most high end hotels are that way though but the only problem is, if you are staying for a long time, you may get tired of eating hotel food no matter how good it is and will like to get something from elsewhere and be able to store the rest especially if you don't eat much. This brings me to my next and final not so great experience that ruined my stay. On my 4th day, I was tired of eating from the restaurant in the hotel so I had a friend bring me some seafood and a frozen drink( something the hotel doesn't serve) We went to the pool to eat and relax. It was quite busy. Everybody was eating drinking and doing thier thing .Well a pool guy came to us immediately and said I couldn't eat or drink anything that's not purchased from the hotel( first time ever hearing that) . Mind you this is day 3 or 4 for me, I just wanted something different . Long story short, this guy was rude about not letting me stay at the pool if I was going to continue to eat and drink my frozen drink that was in a plastic cup. I have never had this experience Before. Been treated this way . He literally gave me an ultimatum. Mind you the day before, there was a couple at the pool drinking a bottle of wine that they brought from home. Although it states no glass or bottles at the pool for obvious reasons, yet this pool guy let it slide And on the day that he treated badly and was rude and pretty much gave me an ultimatum, yet again, another couple infront if me smoking cigarette. Again, this is a tobacco free property so it just made me realize his behavior towards me was intentional . Now I'm not the one to say a problem experienced is due to race but the other 2 ppl who " equally broke the rules " weren't pestered and were allowed to do whatever. They were Caucasians so let me just say, although my initial experience was great, been treated that way on my last day ruined it for me. I want to be treated with respect and dignity as I do others and most importantly, if you plan to enforce rules, let it apply to everyone not just select . Due to this, I will not , and refuse to stay at this hotel ever again When you pay good money to stay at a nice hotel,you expect dignity and fairness at the very least . They have lost a customer for life. Next time I come to New Orleans, I will take my money across the street to the Ritz Carlton or wherever I choose. Definitely not at the roosevelt. I do not need that kind of discrimination, it is 2021 for God's sake 🙄 I cannot brag enough about
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Date of stay: May 2021Trip type: Traveled as a couple
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TravelerMT86 wrote a review Apr 2021
Parker, Colorado27 contributions7 helpful votes
Hotel's Favorite
This hotel and the staff are exactly what you expect from a Waldorf Astoria hotel - beautiful, clean, and top shelf decor in the room; and every staff member makes you feel welcomed and appreciated. Jasmine took a lot of time to point us in the right direction for restaurants in the hotel and in the French Quarter. She also pointed us in the right direction for some great Jazz. A couple of blocks from Bourbon St, so quiet when you want a break from the revelry, and still close enough to make it easy to walk to Cafe Du Monde, The Jazz Museum, Bourbon St, and everything else in The French Quarter. This is a great hotel and I recommend staying here.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 4 weeks ago
TravelerMT86 JAZZ IS BACK!!! That is the highlight of anyone's trip to New Orleans. We waited for so long to have music back and it allows us to be the backdrop of anyone's weekend. Thank you for choosing to stay with us. We are here to welcome you back over and over. The entire team at the Roosevelt New Orleans!
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568jmorgan wrote a review May 10
Macon, Georgia1 contribution
We enjoyed our stay at the Roosevelt so much! Very pleased with cleanliness and precautions being taken. We experienced each meal and were delighted that most everything was up and running including room service. Superior room was spacious and location was a quick walk to French Quarter. We will definitely be back.
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Review collected in partnership with Waldorf Astoria
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 4 days ago
Happy Anniversary 568jmorgan! Thank you for trusting the Roosevelt New Orleans for this special occasion. We took a quick poll of our staff and we all believe you should come back every year for your anniversary, make it a tradition. We loved the feedback, again Congrats! The Staff at the Roosevelt New Orleans!
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shutterbugsunny wrote a review May 9
Sugar Grove, Illinois78 contributions15 helpful votes
The level of service we received at this hotel was outstanding! The front desk staff was very helpful and informative. The food and beverage staff are SUPERSTARS (Conroy in particular - so friendly and helpful - he really made our visit wonderful). The ONLY thing I wish was different was the fact that breakfast is not served in the restaurant on Monday and Tuesday. They serve the same menu in the coffee shop, but there was one person behind the counter trying to serve everyone, so it’s not the same as a full-service restaurant. This is not a fault of this hotel - I am certain this is due to a severe lack of workers in NOLA. So many service professionals have either moved or moved-on to other work during the pandemic, that even top-notch properties like this one are having difficulty finding humans that are willing and able to work. My husband and I will continue to be patient guests during this transition process ... because we are just happy to be TRAVELING again!
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Review collected in partnership with Waldorf Astoria
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 4 days ago
Thank you for your patience shutterbugsunny! We agree with your feedback and would love to be open to a bustling breakfast on Mondays and Tuesdays! Hopefully soon. We appreciate the wonderful rating and hope that each day our service delivery gets better and better. On a specific note we agree that Conroy is nothing short of a superstar! Just a great human all around. Come back real soon, we will be waiting for you! The Entire staff at the Roosevelt New Orleans
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kcornett1974 wrote a review May 7
Saint Louis, Missouri2 contributions6 helpful votes
We visited 3 nights in April. Having booked through an Amex travel program plus being Gold members, we were entitled to free breakfast plus some add'l credits. We ended up getting charged for 2 of the 3 breakfasts. After a visit to the front desk and 2 additional calls since I've been home, it's still not right. I called again last week and was transferred to the voicemail of someone in finance/sales where I did leave a message. And they never called back. It's not a lot of $$$. But that's not the point. The bill should be right. And if it's not, it shouldn't be THIS HARD to get it fixed.
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Date of stay: April 2021
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1 Helpful vote
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Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 4 days ago
Dear kcornett1974 We hate hearing this. We never want the lasting opinion of the hotel to be based on a billing error. We pride ourselves on great service and bill accuracy is one of those tenets we hold dear. Would you mind sending us a phone number to call if this has not been resolved? I will ensure someone calls you back and gets to the bottom of this. The Staff at the Roosevelt
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PRICE RANGE
$205 - $477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldorf astoria new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
504
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Frequently Asked Questions about The Roosevelt New Orleans
Which popular attractions are close to The Roosevelt New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 miles), Immaculate Conception Church (0.07 miles), and 21st Amendment Bar at La Louisiane (0.2 miles).
What are some of the property amenities at The Roosevelt New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Roosevelt New Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Roosevelt New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Roosevelt New Orleans?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to The Roosevelt New Orleans?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Criollo Restaurant.
Are there opportunities to exercise at The Roosevelt New Orleans?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Roosevelt New Orleans located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Are any cleaning services offered at The Roosevelt New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does The Roosevelt New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Roosevelt New Orleans?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.