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The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

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1111 Gravier St, New Orleans, LA 70112-1803
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (317)
Room & Suite (72)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
The Troubadour, Tapestry Collection by Hilton energizes the emerging Central Business District with a lineup of live shows from local musicians, a fun rooftop hangout and a casual bistro spiced with the spirit of NOLA. The Troubadour New Orleans moves to the rhythm of its own beat.
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Room & Suite (72)72
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Rooftop terrace
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Price Match Guarantee
1,026Reviews18Q+A69Room tips
Traveler rating
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Popular mentions
Rancor418 wrote a review Dec 2020
Mandeville, Louisiana426 contributions53 helpful votes
+1
Hotel's Favorite
Just checked out of this hotel. Everything was great. Checked in though my Hiltons App and being that I am a Dimond Member, I was upgraded to a suite. The rooms was great. Everyone was polite that I interacted with but that is limited due to Covid. But that's everywhere now. Don't forget to check out the rooftop restaurant and bar. The drinks and the views are amazing.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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cowboyrideup wrote a review Dec 2020
Folsom, Louisiana6 contributions10 helpful votes
The sheets and pillow had hair on the base of the bed bottom sheet, hair on the bathroom floor. When we made reservation the person said we have taken extra measures to have a sanitized / clean room hotel "Hilton " is lying . Spoke with desk agent for GM he never responded Cleary the leadership is the problem.
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Date of stay: December 2020
Value
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1 Helpful vote
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Josh K wrote a review Nov 2020
1 contribution2 helpful votes
I was excited to stay here but quickly went away. They have no signs explaining where you should park but I would advise not to use the parking garage (very creepy. I parked across the street but parking was $25 for 24 hours which they do not tell you when looking for a hotel. Staff seemed friendly. Use of the elevator is not fun as they don't explain to you how it only works with your room card which the digital key doesn't work anywhere but your room. I was going to head to my room and I entered the elevator with another person and she quickly made weird noises and shoed me out of the elevator and the hotel staff who was right there said nothing to defend me as a paying guest. I had to wait for the next one. Found out she works at the rooftop bar. Extremely rude. Went to the rooftop bar for some food and had a cheeseburger and 1 drink and my bill was $43. Out of all the Hilton properties I have stayed at, this was my worst experience.
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Date of stay: November 2020
Rooms
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Service
Trip type: Traveled on business
2 Helpful votes
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Shari B wrote a review Oct 2020
27 contributions37 helpful votes
I have to say that I was very disappointed in this hotel. Maybe I didn't do my research but I was expecting more. The parking garage was probably the scariest place I have ever been so I decided to not leave my car there. There was no valet. The front desk was blocked off I guess due to Covid-19 and the dining room was closed. There was no breakfast or snacks availabile in the hotel but a bar on the top of the hotel served cocktails and food. The only problem was that it catered to locals (young crowd) and when I checked in I was told we wouldn't be able to get in because of previously made reservations. So we were stuck in a hotel with no food or parking! It was all very strange for a hotel that was supposed to be full service.
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Date of stay: October 2020Trip type: Traveled with friends
2 Helpful votes
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LoughsofVermilion wrote a review Oct 2020
235 contributions141 helpful votes
THE GOOD There is so much good about this hotel. The lobby staff is great. Richard was wonderful in answering questions and solving my minor problem. The lobby women's restroom was exceptionally nice. My (small boutique style) room was very clean, nicely decorated, well stocked, and comfortable. Thank you to housekeeping. The sunset view from the rooftop Monkey Board was wonderful. Shoutout to #1 James for your hard work, patience and making our visit that much more special. The food is expensive but it was tasty. The location is great. A few blocks from Canal St, Public Transportation and the French Quarter. THE BAD The front door is hit or miss getting in with the key card. Confusing. No Valet Parking. THE UGLY That parking garage. WTH Arrived at night and the designated 2nd floor parking was not only full but dark (not one light). No lights or signs directing how to get through to the hotel. Pay $15 to park across the street. Worth it. That's it!!! Wonderful stay.
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Date of stay: October 2020Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$109 - $314 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
184
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Frequently Asked Questions about The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Which popular attractions are close to The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 miles), Immaculate Conception Church (0.2 miles), and Saenger Theatre (0.2 miles).
What are some of the property amenities at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Conveniently located restaurants include Maypop Restaurant, Roosevelt Hotel Bar, and Hobnobbers Varieties Bar.
Are there opportunities to exercise at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is The Troubadour Hotel New Orleans, Tapestry Collection by Hilton located near the city center?
Yes, it is 0.4 miles away from the center of New Orleans.
Are any cleaning services offered at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The Troubadour Hotel New Orleans, Tapestry Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, and Filipino.