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Best Western Premier Park Hotel

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22 S Carroll St, Madison, WI 53703-3309
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (106)
Room & Suite (59)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 67 hotels in Madison
Location
Cleanliness
Service
Value
Travelers' Choice
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. As a pro-active measure for the safety of our guests, staff, and community Park Hotel is not accepting reservations at this time. We look forward to welcoming back our loyal guests and greeting new ones as soon as it’s prudent. We extend our best wishes for your health and comfort in the coming weeks as we ride this out together. Park Hotel has been a part of Madison since 1871. We are confident that as always during difficult times the strength and compassion of this community will uplift us all.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Wifi
Heated pool
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
976Reviews4Q+A100Room tips
Traveler rating
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  • 51
  • 19
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Popular mentions
jojo416 wrote a review Mar 2020
Mt Pleasant31 contributions8 helpful votes
Tried to load my stuff in my car before my last day of conferences. Three of these guys sitting there talking. No one asked if they could help me with a cart or anything. I said I wanted tog eat into my car to load my items- no offer of help. Worse- one asked if I wanted to walk down there to load my items on! I said I have 5 items I was hoping you would pull my car up! Finally they did. I paid $180 per night at this hotel, and this is what I got??
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from George W, General Manager at Best Western Premier Park Hotel
Responded Mar 16, 2020
Jojo, thank you for letting me know about your experience. I am very sorry you weren't given the Premier service we strive to give and I will investigate this incident and do some additional coaching as needed. Stay healthy.
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MRCRF13 wrote a review Nov 2019
River Falls, Wisconsin8 contributions2 helpful votes
Hotel's Favorite
I only stayed for 1 night but the service was fantastic, the room was clean, and the view was excellent. I was lucky enough to have. View of the Capital. I would highly recommend this hotel. It’s within walking distance of lots of restaurants as well.
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Date of stay: November 2019Trip type: Traveled on business
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blisstyler013 wrote a review Mar 2020
1 contribution
Upon arrival we were greeted by very friendly staff in the parking garage giving us the option of valet parking. We gladly excepted and proceeded inside. Staff at the front desk were also very friendly and personable. Once we returned from our ball we were both a little tipsy and my girlfriend wanted a picture in front of the lobby stairs, but no one was around. A staff member from the front desk, without hesitation, came over and took our photo. Great photos at that! We then proceeded to our room and did what most intoxicated people do and overslept. Of course this happen to be during the time change and we had actually slept till checkout. I called the front desk and explained, they happily let us know we could stay till 1. It was a great trip that involved a little bit of irresponsibility and was handled respectfully and professionally from all the staff who worked that day/night.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from George W, General Manager at Best Western Premier Park Hotel
Responded Mar 11, 2020
Thank you for posting such a nice review. We were happy to have you here and are glad you had a chance to cut loose a little on your night out. (A clarification for future guests - valet parking is the only option here, we do not have self-parking.) I hope you will stay with us again.
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lasignora3 wrote a review Feb 2020
Brooklyn, New York11 contributions5 helpful votes
For location alone -- right on Capitol Square within walking distance of great restaurants, shopping and the University of Wisconsin -- this Best Western Premier is highly recommended. However, when you add in the incredibly professional and friendly staff and a beautiful renovation, I do not want to stay anywhere else in Madison.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from George W, General Manager at Best Western Premier Park Hotel
Responded Feb 28, 2020
Wow! Thank you for the kind words. We can't wait to welcome you back.
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Janice K wrote a review Feb 2020
New York City, New York22 contributions6 helpful votes
I had an absolutely lovely room--very large, extremely clean, and very fresh and modern feeling. The staff couldn't have been nicer. The people at the front desk were gracious and helpful, making sure that I got exactly the room that I wanted. I had a pretty view and the hotel is in an excellent location. They made my business travel feel like a vacation.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from George W, General Manager at Best Western Premier Park Hotel
Responded Feb 28, 2020
Janice, I'm so happy to hear your business trip felt like a vacation! That's wonderful feedback to receive. Thank you taking time to share your feedback.
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Previous
PRICE RANGE
$176 - $392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus inn on the park hotel madison, best western hotel madison, best western madison, madison best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Inn on the Park
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
213
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Frequently Asked Questions about Best Western Premier Park Hotel
Which popular attractions are close to Best Western Premier Park Hotel?
Nearby attractions include Trolley Pub Madison (0.2 miles), Wisconsin State Capitol (0.1 miles), and Madison Farmer's Market (0.2 miles).
What are some of the property amenities at Best Western Premier Park Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Premier Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Premier Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier Park Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Best Western Premier Park Hotel?
Conveniently located restaurants include Naples 15, Red, and Graft.
Are there opportunities to exercise at Best Western Premier Park Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Premier Park Hotel have an airport shuttle?
Yes, Best Western Premier Park Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Best Western Premier Park Hotel located near the city center?
Yes, it is 0.07 miles away from the center of Madison.
Are any cleaning services offered at Best Western Premier Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Premier Park Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.