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BEST WESTERN PLUS Inntowner Madison

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#10 of 61 Hotels in Madison
Certificate of Excellence
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733 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Inntowner Madison
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Showing 728: English reviews
Worcester, United States
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 28, 2015

This is our third year in a row staying at this hotel and visiting our daughter for Thanksgiving! It is a convenient location with plenty of parking. Room prices are very reasonable. The rooms and amenities, especially the breakfast are very satisfactory! The staff is very friendly and helpful! We will be back in Madison in May 2016 and have... More 

Review collected in partnership with Best Western

Helpful?
Thank Jane R
Belmont2424, Media and Marketing Coordinator at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Jane, Thanks for choosing to stay with us over the Thanksgiving holiday. We're delighted that you had a great time visiting your daughter and staying with us. We look forward to seeing you in May! Safe travels and Happy Holidays! J. Belmont BEST WESTERN PLUS InnTowner Madison More 

Lac Du Flambeau, United States
2 reviews
5 of 5 stars Reviewed November 26, 2015

Stayed here on a business trip. Room was wonderful. Bed was extremely comfortable. Decor of room very nice. Food was good especially the homemade cookies. Staff was very friendly and helpful. Love the popcorn in the lobby area.

Review collected in partnership with Best Western

Helpful?
Thank Rebecca D
Belmont2424, Media and Marketing Coordinator at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Rebecca, Thanks for taking the time to write such a wonderful reviews about your experience here at the InnTowner. We'll tickled pink that you enjoyed your stay and had such nice things to say about it. We look forward to seeing you again the next time you are in Madison! Safe Travels and Happy Holidays! J. Belmont BEST WESTERN... More 

Chesterton, United States
1 review
4 of 5 stars Reviewed November 26, 2015

The hotel was clean and the staff very helpful and nice. Rooms are beautiful though small, but close to the hospital which is what we needed. I do think it is expensive even with the hospital discount.

Review collected in partnership with Best Western

Helpful?
Thank Melissa V
Belmont2424, Media and Marketing Coordinator at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Melissa, Thank you so much for taking the time to write a review of your stay with us here at the BEST WESTERN PLUS InnTowner of Madison. We are delighted to know that we could provide a positive experience when visiting the UW Hospital. Please don't hesitate to let us know if there is anything else we can do... More 

Madison, WI, United States
1 review
5 of 5 stars Reviewed November 24, 2015

This hotel is convenient to the university and University Hospital. The accommodations are quite comfortable in Highland Club. The woman who served on the room service staff in the evening was excellent---great service, warm, kind. food was well-prepared and tasted great.

Review collected in partnership with Best Western

Helpful?
Thank Ellen C
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Ellen C, Thank you for the 5 star review! We are always delighted to hear words like "warm" and "kind" used to describe our awesome staff. Please stay with us again on your next visit to Madison! More 

Eau Claire, Wisconsin
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 21, 2015

My companion and I are in town to watch the grandson play in the Wisconsin High School football championships. This motel is located near campus and has a free shuttle service for places within a 2-mile radius. We made use of this for our night-time football game. While this is an older property, it is clean and well-cared for. There... More 

Helpful?
Thank 172nancyj
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear 172nancyj, Congratulations to your grandson & the Osceola team on winning the Division 4 State Championship! When you return in March, you will be enjoying our renovated bathrooms, new restaurant, and the parking lot will be restored to normal. Good luck with Basketball season! More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 21, 2015

We booked three rooms for our family to attend a wedding in the Heart of Madison. We are small town folks but the staff were so friendly and accommodating...we felt right at home!! Rooms were quiet, despite families of various ages attending. The housekeeping staff especially, were very thorough and tried to be as undisturbing as possible. We had a... More 

Helpful?
Thank Oaktree A
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Oaktree A, Thank you for the wonderful review and the cute title to describe your stay! We host many families celebrating weddings at Blackhawk Country Club. They find too, that the shuttle service to and from the reception is very convenient, and that leaving your car behind in our free lot becomes invaluable once a few wedding toasts have... More 

Madison, Wisconsin
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 17, 2015

My niece had provided us a room at this location as a gift to getaway. We live in close to Madison but it was nice to be away from home. We were greeted with a warm friendly smile as soon as I walked in. Staff were friendly and attentive. The rooms are clean and the beds are heaven on earth.... More 

Review collected in partnership with Best Western

Helpful?
Thank Cassandra S
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Cassandra S, Thank you for the 5 star review on TripAdvisor! What a terrific compliment to our staff. Thank you for recommending The InnTowner Madison to other readers, and please come stay with us again soon! More 

Johannesburg, South Africa
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 16, 2015

This hotel is well situated just outside the university only minutes from Downtown Madison. It is an easy drive to all parts of the city. Plenty of parking and great rooms make this a good choice. Suites are big and well appointed with small kitchenette including a microwave, fridge and generous cupboards. 2 tv's and a spacious bathroom add to... More 

Helpful?
Thank Peter M
Steve M, Director of Sales at BEST WESTERN PLUS Inntowner Madison, responded to this review

Peter, Thank you very much for your kind words as we appreciate you choosing the Best Western Plus InnTowner - Madison, for your recent trip to Madison. I am glad to see that you enjoyed our well appointed suites and were able to enjoy a drink in our lounge. Looking ahead, we hope to see you traveling back to Madison... More 

Mendota, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 14, 2015

The staff is very courteous and kind. It is in a great location to the University of Wisconsin hospital and clinics. It is easy to get to as well. The comfort of the hotel is great as well. They did an excellent remodel of this hotel a couple of years ago and they did a good job., It is an... More 

Review collected in partnership with Best Western

Helpful?
Thank Keith H
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Keith H, Thank you for the 5 star rating! We recognize that many of our guests are not visiting the hospital for a pleasure trip. For that very reason, our empathetic staff often goes above and beyond to make our guests as welcome and comfortable as possible. Please stay with us again on your next visit, which is hopefully... More 

Faribault, United States
1 review
5 of 5 stars Reviewed November 12, 2015

This was a trip for myself and my children. When we got to the hotel after our 4.5 drive, and found out we were upgraded, we felt very special. The staff was so accomodating and easy to deal with. On the 4th floor, the lounge staff was awesome, she inquired about our stay, and gave us great information. I will... More 

Review collected in partnership with Best Western

Helpful?
Thank Shelley F
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Shelley F, Thank you for sharing your special experience at The InnTowner on TripAdvisor! We strive to make all of our guests feel just as you've described here. We look forward to having you and your family back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about BEST WESTERN PLUS Inntowner Madison

Address: 2424 University Ave, Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner & The Highland Club)
Location: United States > Wisconsin > Madison
Price Range: $142 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inntowner Madison 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
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