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BEST WESTERN PLUS Inntowner Madison

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#10 of 61 Hotels in Madison
Certificate of Excellence
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769 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Inntowner Madison
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Showing 764: English reviews
Worcester, United States
Reviewed 2 weeks ago

We have traveled to Madison for the past four years and been staying at the Best Western Inntowner since. We are extremely satisfied with the accommodations and amenities this hotel has to offer. The location is also excellent as it is close to the downtown area, the airport and to where our daughter lives!

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Helpful?
Thank Jane R
Keith S, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Jane R, Thank you for choosing to stay with us over the past four years you have visited Madison. We know you have a lot of options and we are very grateful that you have chosen to stay with us over the years. I hope you had a great Thanksgiving!

Rockford, United States
Reviewed 2 weeks ago

This was a trip to visit family who live nearby. It was associated with the annual Thanksgiving break. I found the Hotel quiet and comfortable with an excellent breakfast. It has become the hotel we use when we visit Madison several times a year. We live 75 miles distance so visits to Madison with hotel use are infrequent.

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Helpful?
Thank Grandon T
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Grandon T, We hope you had a wonderful time with your family! Thank you for taking time out of the busy holiday season to write a review for the Best Western Plus InnTowner Madison. We appreciate your feedback and are pleased that you enjoy a quiet and comfortable atmosphere during your stay. We look forward to your next visit...

Rockford, Illinois
Reviewed 2 weeks ago

Very nice job renovating what has to be an older property. This hotel is less than 5 minutes from the UW Hospital and has a free shuttle back and forth. Our room was clean and quiet and equipped with a large flat screen tv, microwave, and refrigerator. The only downside was the height of the bed (way too high). The...

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Helpful?
Thank 827jimw
RebeccaW2424, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear 827jimw, Thank you for your review! We are happy to know that the amenities provided, such as the shuttle and complimentary breakfast, enhanced your stay with us. We hope to be your home away from home any time you are in Madison. Wishing you all a very happy holiday season!

Seattle, Washington
Reviewed 3 weeks ago

This location isn't walking distance for a night game at Camp Randall for the average "boomer". The staff were all accommodating. For $200/night on football weekends, this property should have its Club Room cleaned up and available for people to use. Our room was on the Campus Drive side of the building, which was very noisy. Ask for a room...

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Helpful?
Thank Grateful520
Andy S, Front Office Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Grateful520, Thank you for taking the time to let us know about your recent stay with us. As we are just under a mile from the stadium many of our guests do enjoy walking back and forth to the UW Football games. We do however understand that not every guest can or wants to. For these guests we always...

Quebradillas, Puerto Rico
Reviewed 3 weeks ago

Well we stayed at this hotel for one night last week due to my daughter had an interview at University of Wisconsin for Internal Medicine Residence Position and the whole experience was good , excellent staff service , free parking and breakfast and comfortable room for our nightly stayed. The hotel is around 5 minutes in car to the University...

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Helpful?
Thank ISRAEL29
Keith S, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear ISRAEL29, Thank you for taking the time to let us know about your stay. I am very glad that you enjoyed your stay with us while in town for your daughters interview. We hope you stay with us again for your next visit to Madison!

Reviewed 3 weeks ago

The hotel is clean and comfortable. The bed was VERY comfortable and the room was quiet even on a UW football game night. The room had a large HDTV. Service at the front desk, bar, restaurant and housekeeping was very good. The only complaint is that it took several minutes to find a parking spot. The hotel was full or...

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Helpful?
Thank Patrick M
Andy S, Front Office Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Patrick M, We are pleased to hear that you enjoyed your stay with us this past UW Football weekend. Parking is always tight on football weekends but we are glad to hear that you were able to find a spot for your vehicle. Thank you for taking the time to let us know how your time with us went....

Poplar Grove, United States
Reviewed 4 weeks ago

Great location for access to the UW hospital. Rooms have undergone a huge makeover and have many nice amenities. Major complaint was in room Internet. Had to go into the lobby, lounge or restaurant to get a decent connection. Restaurant is adequate if eating "in" is necessary but many good eating choices nearby.

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Helpful?
Thank Kenneth O
Andy S, Front Office Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Kenneth O, Thank you for taking the time to tell us about your recent stay with us. We have gone through quite a few changes over the past few years to better serve our guest's needs, and the internet is next on the docket. We will be upgrading the guest internet access to allow guests to browse the web...

Freeport, Illinois
Reviewed 4 weeks ago

This hotel is beautiful place to stay. Courteous and helpful employees! Handy if you need to use the UW Hospital. Looks great on the outside and the rooms are spacious and CLEAN on the inside! Quality for the price! Comfortable beds.

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Helpful?
Thank bmcm1944
Andy S, Front Office Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear bmcm1944, Thank you for taking the time to let us know about your stay. It is always a joy to hear from guests who enjoyed their time with us. We hope to see you again on your next visit to Madison!

Bloomfield Hills, Michigan
Reviewed 4 weeks ago

I can't say enough about the staff at this hotel. Matteo checked me in and I was very distraught. I had bought the night from priceline thinking that it was downtown and very near my daughter. It turned out that the hotel was on the far end of campus and several miles from downtown. I called Priceline to get a...

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Helpful?
Thank LEllen12
Andy S, Front Office Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear LEllen12, Thank you so very much for the kind words about our staff. We understand that sometimes traveling does not go exactly as planned but we will always try our best to make sure that our guests are comfortable and their needs taken care of. We are so glad to hear that your stay ended up going well and...

Springfield, Illinois
Reviewed 4 weeks ago via mobile

I have been to this place twice while visiting the University of Wisconsin-Madison. And my second visit was as good as the first!. The hotel is impeccably clean, it has a nice restaurant where you can have lunch dinner and of course breakfast, and the rooms are modern midsize and both the room and the bathrooms were very clean. This...

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Helpful?
Thank Clevlander
Jenny O, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you so much! We are so elated to hear that we are your 'home away from home' when you are traveling to Madison. We look forward to seeing you again very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about BEST WESTERN PLUS Inntowner Madison

Address: 2424 University Ave, Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner & The Highland Club)
Location: United States > Wisconsin > Madison
Price Range: $133 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inntowner Madison 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Inntowner Madison staff and other travelers.
1 question
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Seattle, Washington

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Questions? Get answers from BEST WESTERN PLUS Inntowner Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“avoid rooms facing Campus Drive because of noise”
 of 5 bubbles Grateful520, 3 weeks ago | Read review
“I had room 359. I love that the windows open and the room was way at the back and quiet”
 of 5 bubbles LEllen12, 4 weeks ago | Read review
“The upper floors are cleaned first so if you arrive early chose a room on 3rd or 4th floors”
 of 5 bubbles callan55, Aug 14, 2016 | Read review
“Take the free shuttle to the free zoo.”
 of 5 bubbles X1827YNjamesc, Aug 9, 2016 | Read review
“Definitely do not stay in room 242!!”
 of 5 bubbles MSP_Traveler09, Aug 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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