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Best Western Plus InnTowner Madison

2424 University Ave, Madison, WI 53726-3811
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Traveler (63)
Room & Suite (64)
Dining (30)
Certificate of Excellence


#11 of 67 hotels in Madison
Certificate of Excellence
This downtown Madison hotel is ideally located and provides extra amenities for business and leisure travelers alike, as well as for groups and meeting planners. The Best Western Plus InnTowner is located on the west side of Madison's picturesque University of Wisconsin campus, two blocks from the UW Hospital and Clinics. Centrally located one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St, the InnTowner offers comfort, kindness and convenience to all travelers. Amenities include the downtown area's only hot free breakfast buffet for all registered guests; free shuttle within a two mile radius; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; Highland Corner Grill and Bar featuring wonderful food and beverages; cable television with 72 channel choices and free HBO. If meeting or banquet space is what you seek, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. Take advantage of the Best Western Plus InnTowner's comfort, kindness and convenience, stay with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Hot tub
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Snack bar
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
3.5 stars
Languages Spoken
English, Spanish
Family, Business
Hotel links
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Special Offer:Get A Free Night!
Hotel deals
1,156Reviews4Q+A80Room tips
Traveler rating
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Popular mentions
It is stressful to travel during these uncertain COVID-19 times. It is absolutely a welcome relief to meet somebody who is kind behind the front desk and who is committed to helping solve a problem. Sidney did that for me when I had an issue with my room. He promptly addressed my concerns and moved me into a new space. He made a somewhat stressful situation so much better by listening carefully, by being friendly, and by being helpful. While his customer service skills were indeed excellent, it is his kindness that I will remember. Sidney really made a difference for me today. I hope the best western will consider promoting this man for his excellent service during this stressful time. Maureen O. Connor
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Response from PureeH, Manager at Best Western Plus InnTowner Madison
Responded 6 days ago
Dear Maureen, Thank you for the compliments about our team member, Sidney! We strive each day to provide the best service, comfort, and convenience for our guests. Please stay with us again the next time your travels bring you to Madison.
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Hotel's Favorite
This is the preferred hotel for UW Hospital which is just down the road from the hotel. There is a shuttle to and from the hotel to the hospital. You can walk it as well it is just 1/4 mile. The rooms are nice and have a microwave and fridge in them. There are plenty of plugs for all your devises and a pull out desk. The King room has a couch. The batheroom is small, the shower is stand up, there is no sit down bath. I only stayed one night and did not get to evaluate the room cleaning service. There is a small pool mostly for kids who want to splash around and not for anyone who wants to do laps. The breakfast is standard American fair. It is buffet setrting with a couple of hot dishes (Sausage, Scrambled Eggs, Oatmeal and Pancakaes) There is a few Dry Cereals available is single size servings. In addition there are Fruits and Yogurts. It is on a busy road but it was surprisingly quiet. This hotel is a great option for a couple a nights.
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Response from PureeH, Manager at Best Western Plus InnTowner Madison
Responded Feb 10, 2020
Dear Teresa, The InnTowner team is grateful for the wonderful review! Thank you for providing details for future travelers. Please visit us again soon!
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The staff made our 6 week stay as comfortable as possible, thank you, Emily. The rooms have everything you need, tv, mini fridge, microwave, sofa, a very comfy bed. Best convenience is the shuttle to and from the hospital, Marcus always made the ride pleasant. A full hot breakfast buffet to start the day, and the restaurant staff are all very hospitable. This hotel has the best staff ever!!!
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Response from PureeH, Manager at Best Western Plus InnTowner Madison
Responded 1 week ago
Dear Pattypepper01, Thank you for the wonderful mentions about Emily and Marcus! It was a pleasure having you at the InnTowner. We look forward to seeing you again the next time your travels bring you to Madison!
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The Bar Keeper Kelvin was really nice with great conversation. He made me a special Bahama Mama drink. He also made my husband a special Jack Daniel and Coke. The bar was clean and great lightning with a variety of TV screens to watch.
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Response from PureeH, Manager at Best Western Plus InnTowner Madison
Responded 1 week ago
Dear Y7878AOlindal, Thank you for the wonderful note about Kevin! We will be sure to share your compliments with him. We appreciate your wonderful review and feedback for future travelers!
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We loved the experience we have been having here at the Best Western Inn Towner in Madison. The shuttle service is very convenient especially for getting to and from the hospital. Our favorite shuttle service driver is Marcus. And our favorite person at the front desk is Gus.... But needless to say, everyone is sweet and welcoming!
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Response from PureeH, Manager at Best Western Plus InnTowner Madison
Responded 2 weeks ago
Dear 914Traveler914, We are so happy that you enjoyed your stay with us. Hope that we have the opportunity to have you as our guest again should you travels bring you back to Madison
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$131 - $212 (Based on Average Rates for a Standard Room)
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BEST WESTERN PLUS Inntowner Madison
United StatesWisconsinMadison
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Frequently Asked Questions about Best Western Plus InnTowner Madison
Which popular attractions are close to Best Western Plus InnTowner Madison?
Nearby attractions include First Unitarian Meeting House of Madison (0.4 miles), Lakeshore Nature Preserve at University of Wisconsin (0.3 miles), and Forest Hill Cemetery (0.7 miles).
What are some of the property amenities at Best Western Plus InnTowner Madison?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus InnTowner Madison?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus InnTowner Madison?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus InnTowner Madison?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus InnTowner Madison?
Conveniently located restaurants include Babcock Hall Dairy Store, Lombardino's Restaurant, and La Brioche presents True Food.
Are there opportunities to exercise at Best Western Plus InnTowner Madison?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus InnTowner Madison?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus InnTowner Madison offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus InnTowner Madison?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus InnTowner Madison?
Many travelers enjoy visiting Frank Lloyd Wright House Madison (1.2 miles).