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Best Western PLUS InnTowner Madison

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Rooms
Dec 30Dec 31
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
This downtown Madison hotel is ideally located and provides extra amenities for business and leisure travelers alike, as well as for groups and meeting planners. The Best Western PLUS InnTowner is located on the west side of Madison's picturesque University of Wisconsin campus, two blocks from the UW Hospital and Clinics. Centrally located one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St, the InnTowner offers comfort, kindness and convenience to all travelers. Amenities include the downtown area's only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; Highland Corner Grill and Bar featuring wonderful food and beverages; cable television with 72 channel choices and free HBO. If meeting or banquet space is what you seek, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. Take advantage of the Best Western Plus InnTowner's comfort, kindness and convenience, stay with us.
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Property amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair access
Bar/Lounge
Business Center with Internet Access
Pool
Restaurant
Airport Transportation
Breakfast included
Meeting Rooms
Hot Tub
Fitness Center with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
Golf course
Concierge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Getting there
Dane County Regional Airport3 mi
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Reviews (1,038)
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1,029 results
Traveler rating
585
282
95
36
31
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LanguageEnglish
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585
282
95
36
31
Show reviews that mention
All reviews uw hospital shuttle service inn towner free shuttle best westerns within miles breakfast buffet football game the hotel is clean great place to stay bed was very comfortable convenient location state street surgery transplant campus wisconsin
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1 - 5 of 1,029 reviews
Reviewed 1 week ago

Good location. The room was clean, a little smaller than expected, but adequate. The breakfast was very good for a free hotel breakfast. The staff was nice. Fast check in and check out. Very affordable, I will stay again next time i am in town!

Date of stay: December 2018
Thank 878dustinb
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 6 days ago

Dear 878dustinb, The InnTowner team appreciates your thorough review! Thank you for sharing your feedback and thoughts about our accommodations, complimentary hot breakfast buffet, and friendly staff. Please visit us again soon! Happy holidays!

Hotel's Favorite
Reviewed October 7, 2018

one of the few places...and I travel a lot...that has that wow factor when you walk into room dar brown white and golds...WHITE bedspread says it all bathroom separated and toilet area small not handicapped avail but was single bed room clean but found dust...More

Date of stay: October 2018
Thank Jim M
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded October 10, 2018

Dear Jim M, Thank you for the wonderful review! It's always great to see you at the InnTowner. We appreciate you letting us know about the opportunities for improvement. We have shared this information with our team. Thank you once again!

Reviewed 1 week ago

This was our first visit to BWPI. We arrived at about 2:30 PM for a 2 day stay. We were told by a short bald guy who mumbles that our room was not ready, that it could be 15-20 minutes, he'd let us know. After...More

Date of stay: November 2018
Thank GOPACKERSWi
Response from JoeB5405, General Manager at Best Western PLUS InnTowner MadisonResponded 1 week ago

Again, we sincerely apologize for the troubles you encountered during your stay. We do hope you have safe and happy holiday season.

Reviewed 1 week ago

This hotel is beautiful! The rooms are spacious and have all amenities. The complimentary breakfast was very delicious! Close to the hospital, you can walk to your appointment. The restaurant is good, I reccomend the shrimp tacos!

Review collected in partnership with Best Western
Date of stay: December 2018
Thank 708dane
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 6 days ago

Dear 708dane, Thank you for the excellent review and recommendation for future travelers! We are huge fans of the Highland Corner Grill's shrimp tacos as well. Happy holidays to you and your family!

Reviewed 1 week ago

We found this to be a very pleasant experience overall at a very stressful time for our family needing health services at University Hospital. It was very convenient having the transportation service to the hospital nearby.

Review collected in partnership with Best Western
Date of stay: December 2018
Thank Vicki O
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 6 days ago

Dear Vicki O, We send our best wishes to your family and hope that all of you are doing well. Thank you for your valuable feedback! We are happy to know that we provided some comfort during a difficult time.

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Questions & Answers
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Steve W
July 10, 2018|
Answer
Response from KarenW5658 | Property representative |
It is ok to have packages delivered prior to your stay as long as we are aware that they are coming - you are welcome to contact me directly - that way I can handhold the situation 608-233-1651 Thanks for reaching out
0
Votes
JeffP2640
January 14, 2018|
Answer
Response from KarenW5658 | Property representative |
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
1
Vote
JeffP2640
January 14, 2018|
AnswerShow all 2 answers
Response from KarenW5658 | Property representative |
1.7 Miles -- but our complimentary shuttle can transport back and forth
1
Vote
Room Tips
"Stayed on the 4th floor - no discrepancies."
jnzieman
Aug 27, 2018
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"we stayed on the top floor and it was very quiet."
Kturpek
Aug 27, 2018
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"We were on second floor. No provlem with where it was located. Was quiet."
jankW4348VZ
Jul 16, 2018
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"We, at this time were only interested in food and sleep. Which was achieved to our satisfaction!"
teasar97
Jun 3, 2018
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PRICE RANGE
$115 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inntowner and the highland club hotel madisonbest western madisonmadison best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Inntowner Madison
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
176
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