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BEST WESTERN PLUS Inntowner Madison

#11 of 61 Hotels in Madison
Certificate of Excellence
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708 Reviews from our TripAdvisor Community

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Showing 703: English reviews
La Crosse, United States
2 of 5 stars Reviewed yesterday NEW

I was very excited to go to this hotel for a weekend birthday get away with friends. Problems started shortly after our arrival when the supposed "high-speed" internet was not working. I called the front desk and was told I could call their internet providers tech support to try and figure out what was wrong, as the whole hotel was... More 

Review collected in partnership with Best Western

Helpful?
Thank Tressa R
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice breakfast spread with scrambled eggs, hash browns, and pancakes each morning. Best feature is the hotel shuttle (driven by awesome Johnny) that will bring you to/from the airport as well as within a 2 mile radius of the hotel - which includes all the great downtown restaurants.

Helpful?
Thank Anne S
Plover, United States
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Would recommend that they come a bit in price, for those who have family in the VA Medical Center or the University Hospital. Might want to reconfigure their bathrooms. The bathroom door can not be opened all the way, it hits the toilet and the door did not lock.

Review collected in partnership with Best Western

Helpful?
Thank Carrie H
Illinois
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice décor, clean, and the staff is very customer service oriented. The main elevator did not function upon check-in, but was running the next day. Coffeepot in my room did not work...regardless of what I did with it (moved it from outlet to outlet)! The hot breakfast buffet is much better than most hotels/motels (there doesn't seem to be... More 

Helpful?
Thank NosyTrekker
Jenny O, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you for the review. Our apologies about the coffee maker, but we are glad you enjoyed the rest of your staff and found the staff to be so accommodating! We look forward to seeing you again! More 

Stuttgart, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend the Best Western Plus Inn Towner in Madison. It's great location, fine staff and excellent facilities helped make it an incredible stay! An extra thanks to my favorite bartender, Will!

Review collected in partnership with Best Western

Helpful?
Thank lena04880
Quincy, Illinois
Level Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

In for a quick trip and no need for luxury so this place fit the need definitely. Was pleasantly surprised though - much better than what I expected. I have not stayed in a Best Western for many years so I was unsure what to expect, but again pleasantly surprised. In short, here are a few pros and cons: Pros:... More 

Helpful?
Thank tim p
Dekalb, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the BestWestern from May 19th until July 15, while Jill went through cancer treatment at UW Hospital and then a few weeks recovery. During that time Jill lost her urge to eat and drink much of anything. The rooms were very nice and cleaned daily and the food at the restaurant was great too. They had a... More 

Review collected in partnership with Best Western

Helpful?
Thank Joseph M
Jenny O, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you Joseph. I'm so glad we could provide some comfort during a difficult time for you and your family. Well wishes to all of you. More 

Manitowoc, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our adult daughter needed surgery at UW hospital in Madison, and we needed to stay in town 3 days for a post op check, since we live 2 1/2 hours away. Excellent place to stay! Rates lower for hospital patients, only two blocks from the hospital, 24 hour shuttle to the hospital. Friendly, helpful staff. Clean, comfortable rooms. Ample parking.... More 

Review collected in partnership with Best Western

Helpful?
Thank Melissa H
Jenny O, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you Melissa - we are so glad we could provide some comfort you and your family while in town. Best wishes to all of you. More 

Lincoln, Nebraska
Level Contributor
161 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed was clean and soft, so it cannot be totally horrible. The rest..... oh my!! To get the bathroom door to close I had to stand in the tub, to get to the toilet tissue, I had to close the bathroom door. The dust on the top of the tv shelving was so thick I could see it while... More 

Helpful?
Thank AllyG520
Sterling, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect place to stay for V.A. appointments, close to the facility. Has transportation if you need it. the breakfast is nice, but we couldn't enjoy it because of surgery. the best part for me was the popcorn that was made fresh and the nice bar/lounge to enjoy.

Review collected in partnership with Best Western

Helpful?
Thank Nadine O
Keith S, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Nadine O, I am glad you enjoyed your stay with us and where able to enjoy the free popcorn. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about BEST WESTERN PLUS Inntowner Madison

Address: 2424 University Ave., Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner & The Highland Club)
Location: United States > Wisconsin > Madison
Price Range: $151 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inntowner Madison 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Odigeo, Priceline, Best Western + Iniative, Orbitz and getaroom.com so you can book your BEST WESTERN PLUS Inntowner Madison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
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