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GrandStay Residential Suites Hotel Madison

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GrandStay Residential Suites Hotel Madison
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300 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Madison, Wisconsin
1 review
3 of 5 stars Reviewed 2 days ago NEW

I think for the price range of the hotel it was what I expected. The bedrooms are very tiny, also the bathroom had no vanity, it was only a small sink. You had no place to put your toothbrush. We also had a terrible leak under the bathroom sink, that spread across the whole bathroom floor, making the bathroom entirely... More 

Review collected in partnership with this hotel

Helpful?
Thank robbinc817
Carthage, MO
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Location was easy to get to and in and out of. Hotel amenities were acceptable; pool and breakfast weren't amazing, but didn't disappoint. GrandStay earned their 5th star from me because of the room. Our King room with pullout couch and kitchenette was perfect for us. The king bed was in its own room, so we could put the kids... More 

Helpful?
Thank fe_man
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for your kind words! We are delighted that you and your family enjoyed your stay. We certainly look forward to having you back next time you are in Madison! More 

Eau Claire, Wisconsin
1 review
3 of 5 stars Reviewed 1 week ago

average stay. Room was fairly clean. Bed comfortable. Poor bathroom quality. Grounds were messy. Lobby was clean. Staff was friendly and helpful when we asked for additional items. Location was very good and close to everything we wanted to go to.

Review collected in partnership with this hotel

Helpful?
Thank 783ronk
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you for taking the time to offer feedback! If there is every anything we can do to improve our bathrooms, let us know! We certainly hope you will stay with us again. More 

Minneapolis, Minnesota
Level Contributor
532 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were in Madison for family weekend to visit my daughter. Our other daughters were visiting us. We asked for a room with two beds and got a big room. We arrived early and the front desk person ran to see if it was ready early. It was, so we moved our stuff in and were able to get to... More 

Helpful?
Thank AndyB5542
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for taking the time to leave feedback! We hope you will come stay with us again next time you are in Madison. Go Badgers! More 

Denver, Colorado
1 review
3 of 5 stars Reviewed 2 weeks ago

The service and room fit my needs just fine, and at a great price. I'd be willing to go back next time if it weren't for some insects crawling around the bathroom. Makes the otherwise decent place seem unclean.

Review collected in partnership with this hotel

Helpful?
Thank Y3728ZDjohns
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for taking the time to offer feedback. We are glad that you will be coming back! We are happy to move you to another room should anything ever be less than satisfactory. We do have professional exterminators come to treat any problems so that these events are few and far in between. Thank you! More 

Sioux Falls, South Dakota
Level Contributor
150 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in late, easy to find and staff was pleasant and efficient. Room was very clean and quiet. But the room has outdated colors and room showed typical wear and tear!! Breakfast in the morning was your typical hotel continental breakfast. I would definitely stay here again.

Helpful?
Thank sdgibsonlp62
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you for taking the time to offer feedback! We are glad that you are over all pleased and will be staying again. Most of our updating will be completed by the end of 2016. We look forward to seeing you again! More 

Rice, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

Bedrooms were small! Love the living room though! Should not have to come into the room and have to take dishes out of dishwasher! I think that should be done already for me!we were four people and only had two chairs in the kitchen area!

Review collected in partnership with this hotel

Helpful?
Thank beverlyk319
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you for taking the time to share your experience. We try to keep ample dishes in the room so that even if there are some sitting clean in the dishwasher, there are plenty more in the cupboards. I will inspect your room to verify it is stocked. Thank you again! More 

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

Great value. Add this with the location & you have a great combination. Would definitely. Stay here again on any future trips to this area. Staff were very accommodating. The exercise room lacked some basic equipment, such as weights & bench. Overall, very enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank morrish662
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for taking time to leave feedback! We are glad that you feel our hotel is a value and like the location. We look forward to having you back! I will look into getting more free-weights in our fitness room. Thanks for that suggestion! More 

Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

My stay was less than desirable. Upon checkin the young lady was less than warm and welcoming. She came across as annoyed at having to check me in. She was even more annoyed that I had to go outside and get my license plate number. Seriously!! It is 2016. I highly doubt a member of the hotel staff or anyone... More 

Helpful?
Thank dixieshiner
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you for taking the time to leave feedback. I apologize about the license plate issue, we really do need to identify vehicles in our lot in case anything were to happen to a car when parked in our lot. We are in the process of replacing all sofas. As the general manager I would appreciate knowing if any of... More 

Menasha, Wisconsin
1 review
5 of 5 stars Reviewed August 17, 2016

Stayed in this great hotel with clean and spacious room that my girlfriend and I loved. Was able to get checked in fast and see our room. Was worth what I paid to stay there. Will be staying there again the next time we go to Madison

Review collected in partnership with this hotel

Helpful?
Thank davidfA6505DB
Aaron P, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for sharing your experience! We are delighted that you and your girlfriend enjoyed your stay and we certainly look forward to having you back with us next time you are in Madison. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Madison

Address: 5317 High Crossing Blvd, Madison, WI 53718-2301
Location: United States > Wisconsin > Madison
Price Range: $96 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Madison 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Madison
Hotel Style:
#1 Business Hotel in Madison
#6 Family Hotel in Madison
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