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GrandStay Hotel & Suites Madison

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Traveler (21)
Room & Suite (21)
Pool & Beach (4)
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Overview
  • Excellent51%
  • Very good22%
  • Average14%
  • Poor7%
  • Terrible6%
Travelers talk about
“grand stay”(23 reviews)
“living room”(13 reviews)
“full kitchen”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from GrandStay Hotel & Suites Madison
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (331)
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331 results
Traveler rating
164
74
49
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LanguageEnglish
164
74
49
24
20
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All reviewsgrand stayliving roomfull kitchenfrench toastgreat place to stayexercise roomwafflesthe breakfast areavery nice staybeds were very comfortablecomplimentary breakfastfront desk staffdishwasherinterstatewi
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1 - 5 of 331 reviews
Reviewed 1 week ago

I've been here for 3 nights and am staying one more night. The first day no one cleaned my room at all. The second day they semi-cleaned it after I called to let them know. The third day they almost cleaned it but didn't make...More

Thank callmesam
Response from Aaron P, General Manager at GrandStay Hotel & Suites MadisonResponded 1 week ago

I sincerely apologize for any miscommunication within our housekeeping department. I would really like to follow up with you regarding this issue so that we can prevent this from ever happening again. If you could please contact me and let me know your room number,...More

Hotel's Favorite
Reviewed November 19, 2017 via mobile

Quiet room, great shower head with power, comfy beds, decent breakfast and nice staff. We always come back twice a year for my daughter's training. We can't think of one negative thing to say! We loves that each day had different muffin choices. The creamer...More

Thank Dragonbird S
Response from Aaron P, General Manager at GrandStay Hotel & Suites MadisonResponded November 21, 2017

Thank you for taking the time to leave a review. We enjoyed having you and your daughter as guests at our hotel. We look forward to having you back when her next karate event is going on!

Reviewed 3 weeks ago

Grand Stay Suites makes any and all business travelers feel at home. From the time you enter you will find a group of professionals that want to make your stay comfortable and enjoyable. The casual lobby area offers guests comfort as if you're at home.

Thank 30gregorys
Response from Aaron P, General Manager at GrandStay Hotel & Suites MadisonResponded 3 weeks ago

Thank you so much for your kind words! We are delighted that you have enjoyed staying with us. We look forward to having you back!

Reviewed April 4, 2018 via mobile

We stayed here on our last night of a 2 week vacation. Out of the 7 places we stayed this was the best and for a price that was within $10 of the comfort inn. Service was exceptional, rooms were clean, beds were very comfortable...More

Thank Dan K
Response from Aaron P, General Manager at GrandStay Hotel & Suites MadisonResponded April 6, 2018

Thank you so much for taking the time to leave feedback! I assure you that we do not serve any turkey bacon or sausage but hopefully you found other items on the breakfast that you did like. We look forward to having back. Cheers!

Reviewed April 1, 2018

This place is filthy, dated, stinky, and poorly maintained. Loud kids, appearing to be friends of the desk clerk, ran through the halls yelling and slamming doors until after 12:30am. Complaints got us nowhere. The rude desk clerk was clearly annoyed with me for bothering...More

Thank Janet M
Response from Aaron P, General Manager at GrandStay Hotel & Suites MadisonResponded April 4, 2018

Hello Janet! I have also reached out to you privately and await your reply. We will ALWAYS do everything we can to make things right when a guest is dissatisfied. It was spring break during your stay so we did have an influx of younger...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Business Center with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
$100 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Madison
#6 Family Hotel in Madison
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Madison
#6 Family Hotel in Madison
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (21)
Room & Suite (21)
Pool & Beach (4)
Dining (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
LiisaB_12
January 27, 2015|
Answer
Response from Aaron P | Property representative |
We are no longer pet friendly
0
Votes
Patrick D
October 31, 2014|
Answer
Response from Aaron P | Property representative |
We do not have any Jacuzzi suites although there is a hot tub on property next to our indoor pool
0
Votes
Room Tips
"If you want a nice room, choose another hotel"
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"Top floor at the end of the hallway"
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"I think all of the rooms are probably equally good -"
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"Don't stay here."
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