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Best Western East Towne Suites

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#15 of 63 Hotels in Madison
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Best Western East Towne Suites
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632 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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Vernon Hills, Illinois
Reviewed yesterday NEW

This our first stay in BW, very much worrried how is it going to be? We stayed one night at BW. Friendly staffs, clean rooms. Kids love the pool area. Delicious breakfast with more choices to pick. Overall had a great time and peaceful stay.

Review collected in partnership with Best Western
Thank 228praveenkumark
Oshkosh, Wisconsin
Reviewed April 18, 2017

Quick check in, great suites with mini refrigerator, microwave & iron. Coffee maker in the room. Free tea & coffee throughout the day on the first floor. Clean rooms, and the hallways smell pretty good (do not know how they do it). Love the recycled cotton towels! Many sitting areas if you like to rad or relax. The pool and...

Thank Jennyvanburik
About Hotel's Favorite Review
orland park, il.
Reviewed 2 days ago NEW

A last minute trip (birth of a grandson). Great price for what we got in the location we wanted. King Suite was just what we wanted. Clean and very comfortable. I noticed reviews that said it was a dated property. I did not notice it at all. The bed and pillows was very comfortable. Room was clean & quiet even...

Thank rlav48
Edina, Minnesota
Reviewed 5 days ago NEW

Room was good sized with separate sitting area. Furnishings were a bit dated but everything was clean and comfortable. Breakfast had good cold and hot options with plenty of tables. Would return if in the area again.

Review collected in partnership with Best Western
Thank Merrill55435
Rueil-Malmaison, France
Reviewed 6 days ago NEWvia mobile

Stayed as near airport and it said airport shuttle, but it only runs from 6am which was too late for me. I was told that it states it, but "most people don't read it properly"!! Tip: put it bigger and in bold! Rooms OK. Bed Okay

Thank Karen M
Reviewed 6 days ago NEW

Haven't stayed there yet, but Ann was great to work with for the reservation. She helped when I couldn't get the online booking to work. She was personable and extremely helpful!!!! Good first contact :-)

Thank Patty H
Reviewed 6 days ago NEW

Strap in Everyone, because this tale of Horrific Customer Service got "TOO REAL" too quickly... Let me preface this true tale of a one star review with this: I DID make an error with my booking. I am to blame for that. Here is the Background: Seth, the manager at this Best Western has created and decided to enforce a...

1Thank Alisha K
Seth C, Manager at Best Western East Towne Suites, responded to this review

Hi Alisha, I am so very sorry that you feel the way you do. Please know that Expedia is the company that charged your credit card. Any refund would need to come from them. I know that it can be extremely frustrating to deal with "go-betweens" when it comes to hotel reservations. Please know that for our hotel, and for...

Regina, Canada
Reviewed 6 days ago NEW

This hotel is well located just off the highway. Close to shopping and several restaurants, this is not a bad place to spend one night as you travel through. As they say, you get what you pay for. The staff was very friendly and the room was clean. However, perhaps it is time to renovate some of the rooms as...

Thank Daniel B
Richland Center, Wisconsin
Reviewed 1 week ago

We needed lodging close to University Hospital -American Center to be close for medical care. The facility is close enough and amenities are marvelous. We recommend Best Western East Towne Suites heartily.

Thank janhirschy
Estevan, Canada
Reviewed 3 weeks ago via mobile

Good enough for passing through but definitely outdated rooms. Decent breakfast wish more hotels including this one had milk to purchase when travelling with a 2 year old it's nice to know it's there if forgotten and it's later coming in and you don't know the area. But overall definitely not the best but not the worst.

Thank ElleCanada89
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

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Pool/Beach Area (4)
Bathroom (5)
Room/Suite (23)
Other (21)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
06/11/2017 06/12/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Best Western East Towne Suites

Address: 4801 Annamark Dr, Madison, WI 53704-7400
Location: United States > Wisconsin > Madison
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Best Western, Hotwire, Priceline, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western East Towne Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#1 Best Value Hotel in Madison
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Questions & Answers

Here's what travelers have asked, with answers from Best Western East Towne Suites staff and other travelers.
5 questions
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Questions? Get answers from Best Western East Towne Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to find one closer to the elevator which makes it easier.”
  • BW #1
Jennyvanburik, Apr 18, 2017 | Read review
“King bed with a suite.”
thomask549, Feb 23, 2017 | Read review
“Might want to see if you can upgrade rooms for a bigger bathroom.”
patrickmC8967DS, Dec 20, 2016 | Read review
“We thought fourth floor was quiet.”
V2513ZPdavidh, Nov 2, 2016 | Read review
“. AC does its job quickly but keep it on low or you may come back to the Arctic.”
marggus5050, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$68* /night
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Prices are for 1 room, 2 adults
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