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Magnuson Grand Hotel

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Magnuson Grand Hotel
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Charleston, West Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

we were at the hotel for two nights and customer service was very friendly, nice rooms, good breakfast ohhhh and the pancakes machine amazing never see it before in any hotel, nice pool, walking distance from the casino.

Helpful?
Thank jousefcooldude
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We haven't been here for a few years after a very bad experience with very rude employees. We decided to give them another try. Very much improved. Check in went very fast even though the poor girl had to deal with rude drunk people before us. She kept very calm even with the phone ringing like crazy and these guys... More 

Helpful?
Thank Sandy T
Walla Walla
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Arrived at 9:30 pm on a Friday night. No desk attendant on hand to check us in. Two other parties arrived at the same time. Rang the bell several times and no attendant came. Finally called the front desk from the house phone. Pretty soon two female employees meandered to the desk. No apology/reason for absence was given. The first... More 

Helpful?
Thank chalkjb
Schaghticoke, New York
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Older hotel, some maintenance issues, including peeling ceiling in bathroom, though room clean. Good TV, free breakfast (though breakfast area not kept that tidy, and selection minimal -- biscuits with gravy and breads, no pastries). It is on a back road, after the entrance to a Harley-Davidson dealership and before the well-hidden entrance to the local Ho-Chunk Casino. Finally, it... More 

Helpful?
Thank Deejub
Eau Claire, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel was great for the price. It was a little worn out, but had everything we needed. The hotel staff was great and very accommodating. They have a very large breakfast area that they let us use as a gathering place (we were there with a baseball team). We were able to bring down food and coolers; they were... More 

Helpful?
Thank Laura B
Winnipeg, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No issues with anything regarding this hotel. It fully met all of the standard inexpensive hotel checkpoints. Staff were polite, room was clean, and there was a real breakfast included. We did not use the pool, nor did we eat breakfast at the hotel itself.

Helpful?
Thank Aristandra
Eau Claire, Wisconsin
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked in later in the evening....sketchy people in the parking lot. Hotel seems old and worn out but they try to keep it up. Rooms are ok but have a musty smell. Breakfast wasn't very good. I would probably pass on staying here again but would do if nothing else available.

Helpful?
Thank starfish614
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One of the best hotel stays I have ever had. The staff was attentive and friendly. The facility was clean and nicely decorated. The rooms were comfortable and spacious enough for 2 adults and 2 kids. When the air conditioning was not working properly in our room we called the front desk. The maintenance man came within 10 minutes. It... More 

Helpful?
Thank Barbara B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The management is horrible to deal with. We were corresponding with them about blocking rooms for a wedding. They told me that they had 10 available. They asked for contact info and said that they would get it set up. We sent the info asked for. When guests started booking rooms, they were told there were none. And after speaking... More 

Helpful?
1 Thank mrsdutchie
Grangeville, Idaho
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2016

The hotel recently changed hands. We were there for a wedding, and stayed for a family vacation. The place was clean, the staff was weirdly accommodating but rude at the same time. They allowed the family to use the breakfast area for our own get togethers. They were short with us and disorganized when we all checked in, even screwing... More 

Helpful?
1 Thank Shane Y
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Under new management and new renovations. A complimentary hot breakfast is served early each morning. In addition indoor pool and hot tub, Magnuson Grand Hotel Madison provides 24-hour fitness room and business center with complimentary fax and copy service. Magnuson Grand Hotel Madison also features conference rooms and party rooms. Flat screen television in lobby. The property has a knowledgeable 24-hour front desk staff eager to help guests with any questions. Wine, champagne and beer available on site until 2am. Many packages available including golf packages and casino packages. Frequent stay program and discounts available upon request. Rate match guarantee program available upon request. ... more   less 

Additional Information about Magnuson Grand Hotel

Address: 3510 Millpond Rd, Madison, WI 53718-6810 (Formerly Grand Hotel Madison)
Location: United States > Wisconsin > Madison
Price Range: $81 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Grand Hotel 2.5*
Number of rooms: 100
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Also Known As:
Magnuson Grand Madison
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