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I have never been to a hotel where I was so uncomfortable in my life. There was garbage on the floor of the hallways, there were sketchy characters hanging out in the lobby, and I felt unsafe.
The beds were pretty comfortable, but the rest...More
We have arrived in Madison to find that the stupid « Magnussen Grand Hotel » has lost our réservation and was fully booked.
Oh sure. Like that reservation hadn’t been made two months ago through BookingDotCom and after not needing to come to Madison anymore...More
Thank Philippe G
Response from Ingrid R, Owner at Magnuson Grand HotelResponded 5 weeks ago
This is inappropriate, and we have email proof that you cancelled your reservation. We still proceeded to give you free drinks...
I did a review in February, 2014, for this hotel, and my header was 'Best Hotel in Madison.' I'm not sure what has happened since, but it's gone 'down hill.'
The pool room was filthy with garbage, trash, food, and towels lying all around. I...More
We stayed at this place due to the closeness to the Casino in Madison Wisconsin. The place was dirty and run down. From the pictures provided there was some disgusting stain in the sink and black hairs on the towels. There was no shower curtain...More
Ironically the hotel itself isn't bad. It seemed doomed in our experience by its proximity to the HoChunk casino and the resultant clientele. Upon arrival, the parking lot is covered in litter and the entrance is swarming with smokers. In the lobby, there are multiple...More