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La Quinta Inn & Suites Madison American Center

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#28 of 61 Hotels in Madison
Certificate of Excellence
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La Quinta Inn & Suites Madison American Center
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629 Reviews from our TripAdvisor Community

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Showing 627: English reviews
st paul Mn, United States
1 review
2 of 5 stars Reviewed 1 week ago

rom not clean or amenities present. Bed sags! Need to upgrade rooms and get new beds! Like pet friendly atmosphere! Breakfast OK. Outside appearance was good. probably will not stay at this location again!

Review collected in partnership with La Quinta

Helpful?
Thank John R
Chicago, Illinois
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I selected the La Quinta in Madison, and stayed this week - I was very disappointed. Upon check-in I was not informed of the rebuilding due to a June Roof water leak. My room smelled of mold, the carpet was damp, and the HVAC did not keep the room cool. While I stayed in the room, I wore my shoes... More 

Helpful?
Thank Chris Y
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Madison American Center, responded to this review

Thank you for letting us know what you observed. I apologize for the poor impression that was made during our renovation. I have reviewed your feedback in detail with our management staff. I hope that you will consider giving us another opportunity. Thanks, LQ Customer Care More 

Watertown, Wi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I just recently stayed at this hotel . They did not mention when booking that the hotel just recently had water damage due to a unforeseen weather problem . It is currently being refurbished but my party should have been informed . It felt unclean . I found candy bar wrappers underneath my bed and also underneath the air conditioning... More 

Helpful?
Thank JulietStarlet1975
LQ Customer Car... T, Manager at La Quinta Inn & Suites Madison American Center, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experience during your stay with us. We continually try to do our very best for all of our guests but unfortunately sometimes we do fail. I will look into each issue that you have noted in an attempt to correct and improve our hotel. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We ended up choosing the La Quinta for our family of 5 based upon decent reviews and availability of a room. The price seemed a bit high to me, but it is Madison, and I'm not opposed to paying the higher rate if the room/hotel is worth it. The Good : The room we had was a 2 room suite.... More 

Helpful?
Thank John G
Wausau, Wisconsin
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Just wasn't happy with our stay. My daughter was having surgery at the hospital just down the street so we booked the La Quinta to be close. We were given a rate of $160 which I thought was high to start with. The hospital told us to ask for their $79 rate when we checked in, which we did. We... More 

Helpful?
Thank Reb1198
Wisconsin
Level Contributor
230 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always stay at this La Quinta when in the Madison area, because of its location right off I-94. It's clean quiet, and well-maintained. WiFi is always strong. Only drawback is the lack of hot breakfast food (other than the waffle machine. Eggs and bacon or sausage would be a nice addition.

Review collected in partnership with La Quinta

Helpful?
Thank CazCoach
Oshkosh, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is like new. Clean rooms, comfortable beds. Breakfast is great. It is in a great location just on the outskirts of Madison. Business park is easy to get in and out of. Plenty of dining options available and close to East Town mall.

Review collected in partnership with La Quinta

Helpful?
Thank eljimmador2015
Racine, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is a well maintained and stylish hotel with good access to the Madison area freeway system. The breakfast selection was good and the food delicious. Highly recommend this hotel for business or pleasure.

Review collected in partnership with La Quinta

Helpful?
Thank Dennis B
Ohio
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

When we first got to the hotel we were told it was under construction from water damage. Our room was on the top floor so it did not effect our stay. Breakfast was regular stuff. This was the first hotel on our vacation that did not serve hot eggs and bacon or sausage. Room was very clean and big. We... More 

Helpful?
Thank mjk131
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2016 via mobile

Due to a huge water leak, a majority of the inside hotel looks rough. No price discount for your staying there during all of this, which would be nice. Room was fine/average. Construction workers drinking/cursing in the parking lot til late. Just a heads up.

Helpful?
Thank Bella B
LQ7006GM, Manager at La Quinta Inn & Suites Madison American Center, responded to this review

Dear Bella B, I have received your review and I really appreciate your feedback. Please accept my sincere apologies for your non satisfactory stay; this is definitely not the experience we want you to have when staying with us! We are currently working on reconstructing the hotel from the water damage which will be looking much better pretty soon. We... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Madison American Center

Address: 5217 E Terrace Dr, Madison, WI 53718-8339
Location: United States > Wisconsin > Madison
Price Range: $107 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Madison American Center 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Madison American Hotel Madison
La Quinta Inn And Suites Madison American Center
La Quinta Madison
Madison La Quinta
Hotel Style:
#1 Romantic Hotel in Madison
#1 Family Hotel in Madison
#12 Business Hotel in Madison
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