Hilton Madison Monona Terrace
9 East Wilson Street, Madison, WI 53703
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About
#23 of 68 hotels in Madison
Location
4.8
Cleanliness
4.5
Service
4.4
Value
4.0
The Hilton Madison Monona Terrace hotel is located in the heart of downtown Madison overlooking Lake Monona. The Hilton Madison hotel is connected via a climate controlled skywalk to the Frank Lloyd Wright inspired Monona Terrace Community and Convention Center. The hotel is conveniently located in downtown Madison just blocks from the WI State Capitol Building and the University of Wisconsin Madison campus. Local favorite attractions such as the Henry Vilas Zoo, Overture Theater District, and State Street are just a few short blocks away.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Special diet menus
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Location
94Great for walkers
Grade: 94 out of 100
61Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
9 East Wilson Street, Madison, WI 53703
Getting there
Rental CarsSee rental cars from $41/day
1441Reviews14Q+A100Room tips
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They charge $25 a night for ramp parking. But 40 of the spots are reserved for Madison Club(that are always empty). Another 10 say Valet(there isn't a valet). A few more say Hilton. And 1/2 of one of the levels is under construction. So, you have 125 spots for a 240 room hotel. And no computer system to tell you the ramp is full, cars just keep driving into the ramp down to the bottom and then try to turn around and then wait at the gate while 5 cars try to get out. The in room air conditioner sounds like a jet airplane. It can barely keep the room at 70 degrees. It ran for 20 minutes, then I fell asleep for 5 minutes. Then it came back on again. And the ergonomic water bottle refill fountain was broken. so i went to the front desk to ask for a free bottle and the answer was, sorry you can buy one in the little market. The Doubletree East is just 8 minutes away, plenty of surface parking, warm cookies, quiet AC, better gym. Stay there instead.…
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded 3 weeks ago
Thank you for taking the time to complete a review. First off I would like to sincerely apologize for the concerns you encountered during your visit. I will use your comments to work and address our opportunities so that should you stay with us again, you will have a better experience. Thank you for the information and I hope you have a great week. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
We were so impressed by everything from the lobby atmosphere, to the room accommodations, to the staff all around! Our original stay was Tuesday, 3/22 through Saturday, 3/25 to get my father-in-law set up with hospice, but unfortunately he passed that Wednesday during our stay. So, we had to extend the days through the following Tuesday. There were a lot of moving parts, planning, and logistics to figure out. Will Zeng at the front desk was compassionate and went above and beyond to make sure we were accommodated. The bartender, Zeny, was a positive ray of light who was always happy to see us anytime we were in the lobby or sitting near the bar. Both Will and Zeny were great at their work, fun to talk to, and genuinely happy to be there. They made our very long, stressful, exhausting, and emotional week more bearable. We can’t thank them enough for making us feel like family and not just a hotel guest. Our room was clean, spacious, and had incredible views of the capital and downtown. There were a ton of restaurants to choose from, as well as stores nearby for anything else needed, so we absolutely loved the location. We also asked for our room to be made up each day, and there were no issues with that either. We had a clean room and fresh towels. We didn't even have to call each day to ask, just the one time in the beginning, and they never disappointed!…
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Mar 31, 2023
Thank you for taking the time out of your day to complete a review. We are very happy to hear you enjoyed your stay with us. Our prayers and condolences go out to you and your family. We are very lucky to have special associates like Will and Zeny that often go above and beyond to engage with our guests. Thank you for the comments and we hope you to see you again on your next trip to Madison. Warmest regards...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel quite a bit and this is one of the best hotel rooms had the pleasure to stay at! Sparkling clean, pet friendly, amazing view of the MONONA Terrace, great customer service, and amazing location! Will only stay here in Madison from now on! Parking was $25 though but it I was worth it because I felt very safe in the ramp and hotel.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded 3 weeks ago
What a great review! We appreciate your loyalty when traveling into town and couldn't agree more that the views are hard to beat. We look forward to your next trip. All the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are silent, you don't hear hallway or next door noise which is super nice. Rooms are pretty basic for the price unfortunately. However the showers and toiletries provided are super nice. The lobby and staff were nice as well.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Prepare for the traffic near due to it being right downtown. Parking is the lowest levels of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded 3 weeks ago
Thank you for taking the time to complete a review. We are happy to hear that overall you enjoyed your stay and that our staff was nice and accommodating. We hope you consider us for future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really nice stay and lovely staff. We enjoyed chatting with the restaurant interns from Turkey, India & Philippines and their anxiousness to please and their friendliness. Here’s an important tip for coffee lovers - use bottled water for the in-room coffeemaker because the hotel’s soft water creates nasty coffee! The only thing I wished this hotel had was complimentary coffee available in the lobby in the mornings; many Hilton’s have this. The upgrade to lake view was very much appreciated as even being a Diamond member, I never take those for granted. We easily walked all over downtown because the hotel’s location was perfect. A highlight was having a hot tub available! Lobby bar nice atmosphere. Very very nice hotel and extremely lovely staff!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Mar 13, 2023
Thank you for taking the time out of your day to complete a review for us. We are extremely fortunate to have some great international interns working for us at the property. They aim to please and are a delight to work with. We will further discuss your comments on coffee in the lobby. Over the winter we were putting out hot coco complimentary on different occasions, maybe we can explore some times to do this with coffee as well. We do have Starbucks in our gift shop available for purchase. It sounds like overall you enjoyed your visit. Thank you for choosing to stay with us. I hope you have a great start to your week. Warmest regards...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Monona Hilton for the first time in a few years. I received the excellent experience that I had expected. The room was clean, quiet and comfortable. The front desk personnel were friendly and efficient. The location is excellent for anyone who has business at the capital and the conference center. And the dining choices on the square are plentiful
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Feb 23, 2023
Wow! Thanks for the 5 circle review! We are very fortunate to have associates that truly care about our guests and their experiences. I'm very happy to hear your stay went well. We hope when your travels bring you back to Madison, that we are your #1 choice. Take care and stay warm...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Hilton at Monona terrace Madison for a few days on a business trip. The day I checked in was my birthday and I don’t know if this is the reason, I was upgraded to the presidential suite for free. I am also a diamond member though. Best birthday gift ever! When I had trouble using Uber to get to my company’s anniversary party, the front desk manager William arranged the hotel shuttle to drop me off and pick me up when I am done. It’s the best hotel experience I’ve ever had. I will always stay at Hilton and strongly recommend this hotel.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Feb 23, 2023
This is fantastic to read! We have a great team here. Will is known for going above and beyond for our guests so reading this doesn't surprise me. I will be sure to share with him and express my sincere appreciation. THANK YOU for taking the time out of your day to share your experience. We are glad to hear that you will come back and stay with us in the future. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay, chose the breakfast package which was totally worth it, loved the room, the view and that it is virtually walkable to a lot of interesting places in Madison. We parked outside and pretty much walked everywhere. Great staff.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Feb 3, 2023
Thank you for taking the time to complete a survey. Your feedback is invaluable to us as we are always looking at ways of enhancing our levels of service. We are very fortunate to have a great staff and happy to hear everything went well. We hope we are your first choice for any future trips to Madison. Thank you again for your time and business. Stay warm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was nice, and the room had a great view of the lake. The location is ideal - walking distance to the capitol building, shopping, and many restaurants. The only dings were that the shower curtain was held up with zip ties, and there had clearly been major water damage on the carpet outside the bathroom.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Feb 3, 2023
Thank you for sharing your feedback. First let me apologize for the shower. It sounds like outside of that your stay went really well. I assure you after hearing about these zip ties they are no longer there. I believe our staff was trying to think on their feet to honor a guests request as due to the shower curtain not being long enough some of the water from the accessible shower was making its way out of the bathroom. We have since purchased a more permanent fix to help ensure water stays in the shower area. We hope to see you again should your travels bring you back to Madison. Have a great weekend and stay warm.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On a whim, my husband and I stayed over on New Year’s Eve and it turned out to be SUCH a lovely experience. The front desk staff were knowledgeable, the lobby was beautifully decorated, the whole vibe was excellent. The hotel’s location is incredible, and even on a cold, snowy/sleety night, we were able to easily make our way to one of our favorite local restaurant/bars for a drink. Since we didn’t plan ahead and get dinner reservations, we decided to eat supper at the hotel restaurant. Turns out the food was delish—my husband ordered the Audrey burger and I enjoyed a big seasonal salad with chicken. We were seated next to the fire in the beautiful restaurant area—I felt like we hit the jackpot because we didn’t have to brave the NYE crowds and could enjoy a peaceful dinner in a cozy environment. The room itself felt very clean (I’m picky when it comes to cleanliness and this definitely met my high standards!) and had a modern/minimalist aesthetic. We chose the view of the Capitol and it did not disappoint. The bed was super comfortable, too. The heater seemed to not be working so we called for some help and the response time was super quick. Paul came to the rescue and he was enjoyable, personable, and knowledgeable, and had our room warming up in no time. Thanks, Paul! A few friends met us for breakfast the next day and the buffet was great. I was bummed to have to check out. Can’t wait to stay there again!…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Derek Morrison, General Manager at Hilton Madison Monona Terrace
Responded Feb 3, 2023
Thank you for taking the time to share your great experience with us. We are fortunate to have great associates at the property so your room cleanliness and Paul's friendly demeanor do not surprise me. We appreciate your business and look forward to your next visit. Stay warm and all the best...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$158 - $371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton madison monona terrace hotel madison, hilton hotel madison, hilton monona terrace hotel madison, madison hilton
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
240
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Frequently Asked Questions about Hilton Madison Monona Terrace
Which popular attractions are close to Hilton Madison Monona Terrace?
Nearby attractions include Wisconsin State Capitol (0.1 miles), Capitol Square (0.2 miles), and Monona Terrace Community and Convention Center (0.08 miles).
What are some of the property amenities at Hilton Madison Monona Terrace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Madison Monona Terrace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Madison Monona Terrace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Madison Monona Terrace?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Madison Monona Terrace?
Conveniently located restaurants include Marigold Kitchen, Tornado Steak House, and L'Etoile Restaurant.
Are there opportunities to exercise at Hilton Madison Monona Terrace?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Madison Monona Terrace have an airport shuttle?
Yes, Hilton Madison Monona Terrace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Madison Monona Terrace have airport transportation?
Yes, Hilton Madison Monona Terrace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Madison Monona Terrace located near the city center?
Yes, it is 0.2 miles away from the center of Madison.
Are any cleaning services offered at Hilton Madison Monona Terrace?
Yes, dry cleaning and laundry service are offered to guests.