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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Madison Monona Terrace
Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 67 hotels in Madison
Location
Cleanliness
Service
Value
Travelers' Choice
The newly renovated Hilton Madison Monona Terrace is perfectly located in downtown Madison just two blocks from Capitol Square. The property exudes elegance and is conveniently connected by skywalk to the Monona Terrace Convention Center. With an upscale feel to the rooms and public spaces, choose from a variety of guestrooms and suites with spectacular views of the State Capitol or beautiful Lake Monona. The hotel has recently added The Audrey Kitchen + Bar where art doesn’t just live on the walls, it a comes to life on plates large and small, and within the confines of a cocktail glass. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center.
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Room & Suite (227)227
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Valet parking
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Special diet menus
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
57Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
9 E Wilson St, Madison, WI 53703-3421
Getting there
Rental CarsSee rental cars from $23/day
1,376Reviews13Q+A100Room tips
Reviews
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Popular mentions
I have no complaints about the hotel room. It's what is to be expected; clean, etc. I liked the 12pm checkout time. I don't, however, think it's worth the money. I almost paid the same amount as I paid staying in a 1 bedroom suite at the Cosmopolitan in Las Vegas. I don't believe there's anything that makes this hotel special. Also, the parking garage should be free to guests--not $19 a night, as the only other option is paid street parking.
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Hotel's Favorite
My wife and I stayed here on a Friday night recently, and we chose this property for it's location as well as the usual quality that we associate with Hilton hotels. Since we were there to spend time at eateries and the farmer's market, it was in the perfect location to do all we wanted, and we didn't use our car from when we arrived to when we departed to head back to Chicago. The hotel is right off the lake adjacent to the convention center, and about 3-4 blocks from Capital Square. We "broke in" our visit with an evening run along the lakefront, then walked up to the square for dinner and drinks. The next morning we walked to the convention center to shop at the farmer's market (winter is inside, summer is on the square), and there is even an enclosed walkway between the hotel lobby and the convention center - how boss is that? The staff at the front desk was great, our room was very spacious and cozy, and the lobby was welcoming too. I'll definitely stay here if I have an overnighter in Madison again, thanks hotel people!…
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Date of stay: December 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Skip_Harless, General Manager at Hilton Madison Monona Terrace
Responded Dec 29, 2019
You are so kind to share your review Mlindzy. It sounds like you had a wonderful time with everything Madison. We would love to be your Overnighter destination any time!
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The room was beautiful and clean! I love the sticker on the door that showed the housekeeper had sanitized the room. I loved the internet choices on the television. The warm and welcoming evening staff at the front desk was the very best. I was able to stay at this hotel four times this month and I really enjoyed every stay. Thank you so much for such an amazing experience.
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Date of stay: July 2020Trip type: Traveled on business
Helpful
My husband and I booked a room for the weekend of July 4th. We always stay in Hilton hotels and are Hilton Honors members. As suggested in the emails I received from Hilton (and to help maintain everyone’s safety) we checked in through the app the night before and requested a digital key so that we didn’t have to stop at the front desk. We also picked our room and told them when we planned to arrive, as is normal per app check in. On our way to the hotel, we picked up dinner from a local restaurant and drove to the hotel, ready to head up to the room to eat. We walk past the front desk, go up to our floor and my digital key doesn’t work. I head down to the desk. There is one person working at the desk so I have to wait my turn. I told the kid I had checked in thru the app and my digital key didn’t work and first he asked that I demonstrate with my phone how I tried to open the door. He asked multiple times for details about what the key thing did (it flashed yellow.) He issued me a keycard. I headed back upstairs. Keycard doesn’t work. Same flashing yellow as before. We tried several times. I head back down to the desk. There is still just one person working, so I have to wait my turn. When I get up there, the same kid asks me to demonstrate how I used the keycard and what exactly happened. He takes my keys and recodes then or whatever and sends me back upstairs. Keycard still doesn’t work. I head downstairs. There is still one person working so I have to wait my turn. When I get up there, the kid once again asks me if I know how to use the keycard and asks again what happens when I hold the keycard up. He wants to see my keys and recode them again. I protest. This course of action isn’t working. He insists. Keycard still doesn’t work. I head downstairs. There is now another person there-perhaps a manager? He walks past me in line as he returns luggage carts and then proceeds to clean the coffee maker (that is closed off and not available for the people staying at the hotel per COVID). He sees me waiting. The kid at the desk sees the Manager. I wait my turn in line. For 10 minutes. Keep in mind this is my fourth trip to the desk, each time waiting at least 5 minutes. This time when I get up there, I kind of loose my cool. No yelling but I definitely said that I was frustrated, that my dinner was now cold, that I had done everything they had suggested in their emails to me and that I just want in my room. The kid says he can switch me to a different room. I say that’s fine as long as it is on the same floor on the same side with a king bed (we had paid extra for a lake view). He didn’t think he could do that. At this point, the manager finally comes over and asks if he can just let me in the room and they can work on the lock while we eat. YES! YES! Please do this. As he heads upstairs with me, he once again questions if I know how to use a keycard/digital key and scolds me for not having any patience. He used “the new COVID regulations” as an excuse but that doesn’t really apply. But he did get us in our room to eat our cold dinner, so there is that. They eventually fix our key situation (3 different people/teams of people came to our door trying different things, asking us the same questions each time.) The hotel is nice-like most Hilton hotels. view and location are unbeatable. Service wasn’t the best. COVID or not, you should have keys/locks that work. Four trips to the front desk is ridiculous, not to mention 4x more contact with the desk than I wanted to have because of COVID.…
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Room was clean, everything was in working order. Breakfast area poorly designed. No Self serve coffee station. Had to flag down overworked staff to get coffee. And then they had to fetch cream. Should have area with coffee available to guests along with silverware, napkins, etc.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Skip_Harless, General Manager at Hilton Madison Monona Terrace
Responded Mar 8, 2020
Thank you for sharing your feedback cl00ze. I'm sorry your impression was average. That is not at all what we want for the experience we provide our guests. For busy weekend morning breakfasts your suggestion of a coffee station is an excellent one. We will look at implementing that for sure. I'm sorry it appeared the staff was overworked. I will have to look into what may have happened there, as this is not typical for us. I really appreciate you taking the time to share your thoughts and ideas. Hopefully the rest of your visit was good. Please give us another try as we would appreciate another opportunity to show you our true hospitality.
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PRICE RANGE
$149 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton madison monona terrace hotel madison, hilton hotel madison, hilton monona terrace hotel madison, madison hilton
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
240
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Claim Your Listing Frequently Asked Questions about Hilton Madison Monona Terrace
Which popular attractions are close to Hilton Madison Monona Terrace?
Nearby attractions include Wisconsin State Capitol (0.1 miles), Capitol Square (0.2 miles), and Escape This (0.1 miles).
What are some of the property amenities at Hilton Madison Monona Terrace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Madison Monona Terrace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Madison Monona Terrace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Madison Monona Terrace?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Madison Monona Terrace?
Conveniently located restaurants include L'Etoile Restaurant, Marigold Kitchen, and Tornado Steak House.
Are there opportunities to exercise at Hilton Madison Monona Terrace?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Madison Monona Terrace have an airport shuttle?
Yes, Hilton Madison Monona Terrace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton Madison Monona Terrace located near the city center?
Yes, it is 0.2 miles away from the center of Madison.
Are any cleaning services offered at Hilton Madison Monona Terrace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Madison Monona Terrace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.