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Residence Inn Madison East

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#38 of 61 Hotels in Madison
Certificate of Excellence
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Residence Inn Madison East
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Williamsburg, Virginia
Level Contributor
268 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed August 18, 2016

Whenever on business travel, this chain is my favorite for a home away from home. Clean spacious rooms, large screen HDTVs, high speed internet, sparkling bathrooms, and overall attention to detail. Consistent quality. Friendly staff who go out of their way to make sure your stay is memorable whether on business, vacation, or otherwise. Highly recommended.

Helpful?
Thank Bern R
North Las Vegas, Nevada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2016

The best customer service ever. I arrived at 11am and check in is not until 3 or 4pm. Charles and another gentleman behind the counter help me get into a room a little after 12pm. While I waited I was offered coffee, tea or water. In addition, They gave me great advice on where the good food and great sightseeing... More 

Helpful?
Thank Hughieee2014
Fair Lawn, New Jersey
Level Contributor
218 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed August 6, 2016

FREE passes available to excellent nearby (2 minutes by car) Princeton Club gym; wish we had tried it sooner! Enjoyed the indoor pool; water temperature exactly to my liking. Hotel is generous with pool towels, unlike some RIs which hide the pool towels. Well trained, friendly staff throughout the hotel; especially Malcolm at the front desk who lent us a... More 

Helpful?
Thank Cynthia F
Level Contributor
7 reviews
5 of 5 stars Reviewed July 26, 2016 via mobile

Clean, comfortable rooms and beds! Great, welcoming, responsive service by staff! Nice choices for the free continental breakfast (waffles, eggs, potatoes, sausage, cereal, oatmeal and fixings, fresh fruit, yogurt, coffee and juice). Pool, hot tub and outdoor patio areas are enjoyable. Would definitely stay here again!

Helpful?
Thank Nikki U
Cedar Rapids, Iowa
Level Contributor
80 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

This is an older Residence Inn property. The staff was very nice and as Marriott Awards member, I was given free water at check in. They have a light meal each night with fun themes. While the room clearly wasn't new, it was fairly well cared for and clean. I would stay here again!

Helpful?
Thank sdski
Houston, Texas
Level Contributor
459 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed July 16, 2016

We stayed here because we had a wedding just East of here, and a reception at the the University of Wisconsin. Location is great for getting into the city and back on the highway. Nice neighborhood, with trees and vegetation behind. Friendly staff, all the usual facilities.

Helpful?
1 Thank mikel12323
Cincinnati, Ohio
Level Contributor
195 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Stayed at the Residence Inn for 3 nights over a long weekend to visit Madison. The hotel is on the east side, near the airport, but only a short drive to the city center. The front desk staff were great - offering numerous restaurant recommendations for the various nights and types of food we were interested in. No airport shuttle... More 

Helpful?
Thank Craig S
Joliet, Illinois
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2016

We have stayed at this hotel on several occasions, our room was quiet , the staff was extemely helpful, the location was perfect, the evening mix was a bonus, we will be staying here again as we always have great service from marriott properties

Helpful?
Thank topspeed1948
Michigan
Level Contributor
248 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 573 helpful votes
2 of 5 stars Reviewed June 20, 2016

We stayed at this hotel on two different occasions in June 2015. The hotel location is good - not too far off the highway and close to restaurants. In fact, there is a Perkins Restaurant right next door. Overall, this hotel is run down. The rooms that we had were ok, but carpet worn, sheets and towels dingy, and stray... More 

Helpful?
Thank lithlith
TMIHospitality1, Manager at Residence Inn Madison East, responded to this review

Dear lithlith, Thank you for reviewing the Residence Inn Madison East. It's great to hear you had a positive breakfast experience. However, I am very sorry that the condition of our hotel fell below your expectations. We appreciate guest feedback such as yours so that we can continue to improve our hotel. We hope that you will allow us another... More 

Indiana
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 30, 2016

We have stayed at many Residence Inns throughout the US, and at the Madison West property several times in particular. We have come to count on Residence Inns as a clean, comfortable, convenient place for our family to stay. The Madison East Residence Inn is no where close to the quality of these other properties. It is just dingy. The... More 

Helpful?
Thank Dana S
TMIHospitality1, Manager at Residence Inn Madison East, responded to this review

Dear Dana S, Thank you for reviewing the Residence Inn Madison East. I am very sorry you were less than impressed with your stay. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Rest assured that your comments will be reviewed by our team and actions... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Madison East

Address: 4862 Hayes Rd, Madison, WI 53704-3261
Location: United States > Wisconsin > Madison
Price Range: $135 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Madison East 3*
Number of rooms: 66
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Also Known As:
Residence Inn Madison East Hotel Madison
Madison Residence Inn
Hotel Style:
#23 Business Hotel in Madison
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