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All reviews full kitchen storage containers free laundry a standard hotel room evening food washers and dryers the morning breakfast buffet social hour an extended stay oatmeal bedroom suite fitness area living area highly recommend this property front desk staff east town mall the breakfast area
I stayed there for four days this past September. The hotel check in was a challenge sine the night auditor did not update my reservation when I had a flight canceled. I was then booked in what was another reservation. The front desk folks during...More
Date of stay: September 2018
1 Thank sanguru1969
Response from IHGService, Guest Relations Manager at Staybridge Suites Madison EastResponded October 18, 2018
Thank you for staying with StayBridge Suites. I'm sorry for the hassle you had on arrival. I know that our staff could have done better. I can see disparity there and we'd like to attempt to be more of Jekyll than the dark...More
Great new hotel. We were going to the UW Clinic. There was an evening food event we missed because we were not aware of it. Breakfast was very good and I was able to take regular plates to the room. The dog had some issues...More
Date of stay: May 2018
1 Thank David D
Response from Derek M, General Manager at Staybridge Suites Madison EastResponded May 4, 2018
Dear David D,
We are glad you were able to find us! Thanks for making us your home during your visit to the UW clinic. I'm sorry we failed to make you aware of the Social reception but we hope you will be able to...More
We booked a specific room type directly through the hotel website weeks before our stay. When we checked in, we were told that they didn't have any of the room types available that we had reserved and that they only had one room left, so...More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Staybridge Suites Madison EastResponded October 13, 2018
Thank you for staying and sharing your candid comments with us. Our goal is to provide every guest with a great experience at our location. I'm very concerned to see that this did not happen, and I would like to apologize for the...More
This is my first stay here and all I can say is... I'm movin in! I love it, bed is super comfy, my suite was amazing. Down to the shampoo and conditioner in the shower. Simply in love! This is a must stay!
Many things broken and they said no one here on weekends. Requested towels and garbage to be taken out and told that technically no housekeeping on weekends. Very tacky when 4 people in a room and garbage overflowing and no towels when you have to...More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Staybridge Suites Madison EastResponded September 10, 2018
Hi there, lovetotravel1969!
I came across your review and it disappoints me to see that you did not have a wonderful visit because of the issues you had with your room. While I certainly regret this, I'd like to mention as well that since StayBridge...More
*CURRENTLY UNDER RENOVATION* Staybridge Suites Madison East is located only 4 miles from downtown, our State Capitol and minutes from top corporations such as American Family Insurance World Headquarters, Alliant …MoreEnergy, Trek Bicycle Corporation, QBE Americas, Kraft, and Oscar Mayer. When visiting Madison, WI for business or leisure travel, our friendly staff encourages you to stay with us to experience for yourself, a hotel stay that will offer all the conveniences of a home away from home. Our newly upgraded spacious suites feature a living room with sofa, full sized refrigerator, dishwasher, stove-top oven, microwave, coffee maker, toaster and pizza oven! In addition to our beautiful guest suites, we provide unique 24-hour complimentary amenities which include the following: business center- print, fax, copy, browse online for free, coin-free laundry services-onsite, with washer and dryer, fitness center with recently updated equipment, indoor pool/whirlpool access and 24 hour on site convenient store. In addition to our 24 hour guest services, we provide guests with a complimentary hot breakfast buffet daily, and encourage to join us in our hotel's Great Room for our evening social sundowner reception hosted every Tuesday - Thursday from 5:30-7:30PM. Our staff will be here to greet you individually while serving beer, wine and a hot appetizer buffet. Complimentary shuttle is available to/from the nearby airport 7AM-7PM Mon-Fri. With prior arrangements. Pets accepted with nonrefundable fee - please call for specifics. FHSIA is included, wired and wireless. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hi and thank you for considering us for your visit to Madison. There is a non refundable pet fee, based on the length of your stay. All rooms are treated upon your departure in order to remove any pet presence before the... More
Hi and thank you for considering us for your visit to Madison. There is a non refundable pet fee, based on the length of your stay. All rooms are treated upon your departure in order to remove any pet presence before the next guest arrives and therefore, the cost varies depending on the length of your visit. The fees are listed below and they are all a one time fee, not per night.
1 night $25
2-6 nights $50
7-14 nights $75
15+ nights $150.
Please let us know if you have any further questions.
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"Avoid rooms on every floor except for the top floor. Rooms away from exits."