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Staybridge Suites Madison East

Traveler (40)
Room & Suite (48)
Pool & Beach (5)

About

#29 of 66 hotels in Madison
Location
Cleanliness
Service
Value
*CURRENTLY UNDER RENOVATION* Staybridge Suites Madison East is located only 4 miles from downtown, our State Capitol and minutes from top corporations such as American Family Insurance World Headquarters, Alliant Energy, Trek Bicycle Corporation, QBE Americas, Kraft, and Oscar Mayer. When visiting Madison, WI for business or leisure travel, our friendly staff encourages you to stay with us to experience for yourself, a hotel stay that will offer all the conveniences of a home away from home. Our newly upgraded spacious suites feature a living room with sofa, full sized refrigerator, dishwasher, stove-top oven, microwave, coffee maker, toaster and pizza oven! In addition to our beautiful guest suites, we provide unique 24-hour complimentary amenities which include the following: business center- print, fax, copy, browse online for free, coin-free laundry services-onsite, with washer and dryer, fitness center with recently updated equipment, indoor pool/whirlpool access and 24 hour on site convenient store. In addition to our 24 hour guest services, we provide guests with a complimentary hot breakfast buffet daily, and encourage to join us in our hotel's Great Room for our evening social sundowner reception hosted every Tuesday - Thursday from 5:30-7:30PM. Our staff will be here to greet you individually while serving beer, wine and a hot appetizer buffet. Complimentary shuttle is available to/from the nearby airport 7AM-7PM Mon-Fri. With prior arrangements. Pets accepted with nonrefundable fee - please call for specifics. FHSIA is included, wired and wireless.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Pool
Free parking
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
179Reviews
3Q+A
35Room tips
Traveler rating
  • 110
  • 48
  • 11
  • 5
  • 5
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Popular mentions
Staff was very gracious & welcoming. Breakfast in the morning was really tasty, just don't wait till last minute. Really appreciate the NOON Checkout 👍🏻 Note:The pool is NOT open. We only stayed one night, so be sure to inquire. Modern decor & friendly staff make this an
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Great place to stay, great breakfast not just cereal, they put on a great spread and great coffee. The staff is friendly and accommodating, the rooms are clean and spacious. They have on site parking a pool and workout room,
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Best location and experience on the East Side of Madison for my work in Sun Prairie. Beds are great, rooms are quiet, cleaning staff on their game. One great part was the Monday through Wednesday Management receptions! Perfect.
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I stayed there for four days this past September. The hotel check in was a challenge sine the night auditor did not update my reservation when I had a flight canceled. I was then booked in what was another reservation. The front desk folks during the day are helpful but forget
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Response from IHGService, Guest Relations Manager at Staybridge Suites Madison East
Responded Oct 18, 2018
Hi sanguru1969, Thank you for staying with StayBridge Suites. I'm sorry for the hassle you had on arrival. I know that our staff could have done better. I can see disparity there and we'd like to attempt to be more of Jekyll than the dark half, Edward Hyde. To ensure that things are under control, your feedback will be reviewed with the team. You also mentioned about the authorization hold that was placed on your card. Credit and debit card authorizations are a standard practice followed by IHG, along with most other major hotel companies. Your issuing bank or credit card company governs the release of an authorization hold, and the release time varies according to each company’s individual policies. If you would like further information regarding your bank’s authorization hold policies, please get in touch with them directly. Feel free to email the hotel direct at "MadisonGM@jankohotels.com" in case this has not been sorted. I hope that you will give our hotel chain another chance to win you over! Regards, Anna R Case Manager IHGService
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We booked a specific room type directly through the hotel website weeks before our stay. When we checked in, we were told that they didn't have any of the room types available that we had reserved and that they only had one room left, so we'd have to settle for a different room
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Response from IHGService, Guest Relations Manager at Staybridge Suites Madison East
Responded Oct 13, 2018
Hi Dakota5905, Thank you for staying and sharing your candid comments with us. Our goal is to provide every guest with a great experience at our location. I'm very concerned to see that this did not happen, and I would like to apologize for the initial issues you had about your reservation, and for the discomfort caused by the fragrance in your room. This matter has been addressed with our managers, and I am confident that the hotel will use your comments to improve guest satisfaction. We value you as our guest. Thank you for sharing your thoughts with us. We hope to have an opportunity to welcome you back in the future and we wish you safe travels. Kindest Regards, Tracy V. Case Manager IHGService
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PRICE RANGE
$124 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites madison east hotel madison
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
90
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