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Comfort Suites Madison West

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#29 of 61 Hotels in Madison
Certificate of Excellence
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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Olney, Illinois
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to stay,clean property,comfortable beds,staff very courteous.Enjoyed happy hour and their breakfast has a variety of foods to offer.This marked my fifth stay here,as we come to Madison to visit family.

Helpful?
Thank pollywollypj
Lansing, Michigan
1 review
3 of 5 stars Reviewed 1 week ago

My young son and I stayed here for a night heading to a family get together. Good location and check in went fine, but I was hot and tired, and I was looking forward to a working air conditioner. Needless to say, the air was not working like it should and after calling the front desk, they came up to... More 

Helpful?
Thank J7643XWmichelleb
Stevens Point, Wisconsin, United States
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is on the top of my list when I come to Madison. The maintenance man was the first hotel employee and he was one of the friendliest people we have even met. He was roaming the halls with the most contagious happy attitude. I have never met anybody more guest oriented. Also, the front desk staff was awesome... More 

Helpful?
Thank BALBE912
alabama
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here for 4 nights and although the place was okay it could have been better. The air conditioner in our room was not working properly but I don't think the hotel staff believed me. The room was not hot but it always felt damp in the room and the air conditioner never shut off. There... More 

Helpful?
Thank baseballfan08
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, We greatly appreciate your review of our property. I am saddened to hear we were unable to make things right for you during your stay with us. Unfortunately during an unusual storm with heavy rains like the one we encountered, our only option is to relocate our guests that were affected. I have shared your comments with our... More 

Custer, Wisconsin
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were allowed early entry to room....and the happy hour put a smile on an otherwise stressful visit to hospital. All the staff....front desk with easy directions to hospital...bartender with listening ear....breakfast personnel for efficient setup....clean room....all was good. We do have returning visits to hospital and will use this facility when we can.

Helpful?
Thank boenski7035
Wisconsin
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice, up to date clean room. Quiet. Very nice pool and hot tub! Very friendly and helpful staff. The free drinks from 5:00 - 7:00 is a great plus! Good breakfast with eggs and sausage. The only thing I missed in our room were room darkening curtains. The light from the parking lot and next door building kept the... More 

Helpful?
Thank benfris
Pickerington, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for a week on business. The rooms were okay. The housekeeping could have been better. But baby, those free drinks. And they serve the good stuff too! I'll deal with their terrible breakfast because their bar is on point!

Helpful?
Thank LaDedra W
Joliet, Illinois
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we had a 2 level suite reserved and Judy at the front desk said to go and see if it was cool enough as it was 90 degrees outside and that these rooms were warm in the summer, even with the air on, well sure enough the sleeping area on the upper level was quite warm and the lower level... More 

Helpful?
Thank nursemom2700
Lansing, Michigan
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for Midwest Horse Fair. Large room with comfortable bedding, chair, desk, etc. Large bathroom made getting ready in the morning easy. Newly renovated which was nice. New breakfast area and rooms. Would stay here again

Helpful?
Thank stacy839
Egham
Level Contributor
540 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
5 of 5 stars Reviewed July 19, 2016

This is a very comfortable hotel with a nice lobby which has a well stocked bar with snacks. There is only one elevator though. The room was a good size with plenty of space for luggage storage. There were plenty of electrical sockets. Bathroom was also a decent size. There was a good breakfast with plenty of choices including fruit

Helpful?
Thank Hevsy
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
All Suite Madison Wisconsin Hotel is situated walking distance from shopping, dining and more on Madison's West Side. Free hot breakfast buffet daily, free cocktails to the hotel's lounge Mon. - Sat. from 5-7pm, free high speed internet including wireless and free airport shuttle based on availability. Amenities include an oversized pool, whirlpool and fitness center. Relax in a Two Story Suite and/or Whirlpool Suite. ... more   less 

Additional Information about Comfort Suites Madison West

Address: 1253 John Q Hammons Dr, Madison, WI 53717-1941
Location: United States > Wisconsin > Madison
Price Range: $98 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
Number of rooms: 93
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites
Hotel Style:
#14 Family Hotel in Madison
#28 Business Hotel in Madison
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