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AC Hotel by Marriott Madison Downtown

Traveler (100)
Room & Suite (40)
Dining (27)
Certificate of Excellence

About

#32 of 66 hotels in Madison
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover European style blended effortlessly with modern comfort at AC Hotel by Marriott Madison Downtown. Our design-led hotel in Madison, Wisconsin provides an exceptional setting from which to explore Madison. Find us just one block from the Capital Square, and close to Overture Center and Kohl Center.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
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142Reviews
4Q+A
45Room tips
Traveler rating
  • 76
  • 36
  • 18
  • 7
  • 5
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Popular mentions
A very decent hotel for short stays. Room decor is trendy, and offers plenty of AC and USB outlets for your convenience. Bathroom layout is a little funky with no bath tubs. The 10th floor restaurant is actually very nice with decent food offerings. My room on the second floor facing the street was really noisy with traffic noise all the way past 11PM on a Friday night. Ask for a higher floor if you are a light sleeper.
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Response from HotelMangementTeam, Manager at AC Hotel by Marriott Madison Downtown
Responded yesterday
Dear Valued Guest, Thank you for taking the time to provide us with your honest feedback. While I'm very pleased that you enjoyed and found so many aspects of the hotel to be great, I'm truly sorry to hear there were aspects that did not match your expectations.Your comments will be discussed with our management team. Again, thank you and we very much hope you will consider staying with us again in the future. Sincerely, AC Hotel Madison Downtown Team
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Hi, I have a compliment and complaint regarding my experience at this hotel: 1. After a long flight, I arrived at the hotel tired and hungry. The front Desk pantry did not have milk for sale for my cereal and I was too tired and short on time to wonder out of the premises for food. Much to my surprise and sheer delight, Tonya, the front desk host graciously brought milk procured from the restaurant to my room! I cannot thank her enough for such a kind gesture! 2. Regarding the room. The floor was filthy and I asked the maids two days in a row to clean it and left tips but they never cleaned the floors. My white socks were soils and turned brown/black from the dirty floors 3. I was also surprised the room did not have a tub; my preference.
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Response from HotelMangementTeam, Manager at AC Hotel by Marriott Madison Downtown
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking the time to provide us with your honest feedback. While I'm very pleased that you enjoyed and found aspects of the hotel to be great, I'm truly sorry to hear you felt the cleanliness of our guest rooms did not match your expectations. I greatly appreciate you sharing how your experience was. Your comments will be discussed with our housekeeping team. Again, thank you and we very much hope you will consider staying with us again in the future, should your travels bring you back to Madison. Sincerely, AC Hotel Madison Downtown Team
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Stayed here 2 nights for a concert. This was a very nice Hotel. It was clean, located within walking distance to many restaurants, the State Capital and the University of Wisconsin’s campus and Kohl’s center. It is located on a peninsula that made outside temps pretty cool but I imagine when everything blooms, it will be a beautiful view. We will go back
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Response from HotelMangementTeam, Manager at AC Hotel by Marriott Madison Downtown
Responded 2 weeks ago
Dear Valued Guest, Thank you for the great review and for recognizing our wonderful location! We are so pleased to hear you had a positive experience and were able to enjoy all that the Isthmus and Madison have to offer. We hope you visit us again on your next trip to Madison! Sincerely, AC Hotel Madison Downtown Team
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From the wine bar at the top of the hotel to the nighttime aromatherapy sachets in the lobby, the AC was a great place to stay! The staff are attentive, learning then using my name, anticipating my needs... I felt very well cared for and most welcome. The hotel is a block from the state capitol building and the view from the wine bar is phenomenal! And with over a dozen great restaurants and bars within a two-block walk, location-location-location says it all!
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Response from HotelMangementTeam, Manager at AC Hotel by Marriott Madison Downtown
Responded 2 weeks ago
Dear Keith, Thank you for the five star review! We take pride in our customer service and strive to provide our guests with an exceptional experience. We are so pleased to hear you enjoyed your stay and we will be sure to pass along your feedback to our team so they know their efforts do not go unnoticed. We look forward to serving you during your next stay with us! Sincerely, AC Hotel Madison Downtown Team
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met my expectations of Marriott, friendly and helpful staff, excellent room service and delicious food made my stay a pleasant experience. only drawback was internet speed even though I opted for higher cost. Rooms excellent and super bedding made me sleep like in hibernation.
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Response from HotelMangementTeam, Manager at AC Hotel by Marriott Madison Downtown
Responded 3 weeks ago
Dear Curtis, Thank you for taking the time to provide us with your honest feedback. While I'm very pleased that you enjoyed and found so many aspects of the hotel to be great, I'm truly sorry to hear you felt the internet speed did not match your expectations. Your comments will be discussed with our management team. We hope that if your travels bring you back to Madison again, you will stay with us. Sincerely, AC Hotel Madison Downtown Team
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PRICE RANGE
$160 - $468 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
165
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