The DoubleTree by Hilton Madison Downtown is in the heart of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, this hotel is perfectly located to be able walk to the Capitol, State Street, and numerous other Downtown Madison venues and attractions.
Enjoy the courtesy shuttle service to and from the Dane County Regional Airport as well as within a two-mile radius of the hotel. All guests receive complimentary Wi-Fi, and Hilton Honors members can earn points during their stay. The award-winning team looks forward to welcoming you to the beautiful city of Madison with their famous DoubleTree chocolate chip cookies.
We recently stayed at the Madison Doubletree-downtown, as guests for the state boys basketball tournament. Everything you could possibly need for a weekend stay is within walking distance to this hotel. We park the car on Thursday and don't move it until Sunday morning. Free cookies for hotel guests are a perk!!
I have stayed at this hotel numerous times over the past 4 years and they ALWAYS do a great job from check in to check out. The staff is always cheerful and helpful, the room is very nicely appointed (much better than the typical DoubleTree), clean and comfortable. But on my last stay, the night manager Mohammed went over, above and beyond! We found a small bunny with a broken leg laying outside on the street. Mohammed not only got us a box with a lid for the animal but paid out of his own pocket for the bunny to be transported by Union Cab Company to the University Vet School. Of course the bunny had to be euthanized but at least he didn’t die a slow death on the side of the street. Mohammed is truly a gem!!! I hope Mohammed's exemplary customer service will be recognized by your management. Such a wonderful human being! Thank you again for a wonderful stay in Madison!…
Always wait to check in at most hotels. Not here. Great front desk and Amara helped me ( above and beyond) when i was trying to navigate through town…., and with some anxiety, I was having. Not in her job description to help me when I was panicking, but she was very supportive, and she made hotel stay worth every penny.
This hotel is an excellent place to host a meeting or event. Joey was top notch A+ to work with. The whole staff is friendly and helpful and rooms are updated and clean. Nice dining at and around the hotel. Highly recommend.
We recently had the extreme pleasure of staying at the Doubletree Downtown. This will be our new go to in Madison! Quite possibly the cleanest hotel I've stayed at. Everything was shiny clean and we witnessed how thoroughly the staff cleaned after someone left a table in the very nice restaurant/ bar area. All staff we encountered were so friendly. Not that chipper fake friendly but very sincere. Our one bedroom suite was perfect! The shuttle to the surprise comfortable and swift. Kudos to all involved in making this property a 5 star in my eyes!
My mother and I stayed at the Double Tree and I have to say, I am extremely impressed. The shuttle service is so convenient for people like us who don't know our way around the city. The overall hospitality of the staff is amazing. Everyone is friendly and willing to go the extra mile for their guests. I will be recommending this hotel to my friends and family in the future. It has been a wonderful way to celebrate my birthday with the comforts that the hotel has to offer, on top of the convenient location so close to the capital square.
My husband and I had a wonderful stay here! The front desk staff was very welcoming and helpful. Had great food and service in the lounge/bar area and our room was very clean! Since Covid it's hard to find a hotel that is fully staffed and services the rooms...this one more than met expectations! No staffing shortage here! We look forward to staying there again in the future!
This is one of my favorite hotels! I rarely have any issues but if I do, the staff are THE BEST! I had a small issue with my room and Katie, a manager at this hotel took care of it immediately! They always go above and beyond and that is why I recommend this hotel inexplicably! Well done Double tree.
We haven't been able to stay at the DoubleTree Downtown Madison for a few years, but finally made our visit. The location cannot be beat for this hotel is close to State Street, University Avenue and the Capitol. It is so nice to see the check- in staff smile at you as you walk through the door and they were all dressed professionally. You don't see this too often anymore. They were able to assist us with answers to all of our questions during our stay. The room was large, clean plus the view of Wisconsin Capitol was the best. We enjoyed the breakfast buffet in their restaurant and the selection was outstanding- from fresh fruit, scrambled eggs, meat choices, potatoes and muffins, etc. Last but not least, the parking garage section was great with wider spaces and we felt the car would be safe and secure. Oh, and the nice surprise at check in...........you will need to find out! thank you DoubleTree by Hilton Downtown Madison!! We shall return some day.…
Great location; we had an easy walk to the meeting that we attended on campus. Pleasant room, albeit somewhat modest in size. Everything was sparking clean. Very friendly and helpful reception. Warm cookies were a nice treat. Reasonably priced.
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