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DoubleTree by Hilton Madison Downtown

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525 W Johnson St, Madison, WI 53703-1916
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (71)
Room & Suite (41)
Dining (20)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Madison Downtown
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 66 hotels in Madison
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Downtown Madison, you'll find the DoubleTree by Hilton Madison Downtown in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other Downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison!
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Room & Suite (41)41
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Bottled water
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish, Chinese
Hotel links
Special Offer:Price Match Guarantee
1,418Reviews8Q+A100Room tips
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Popular mentions
tg2019 wrote a review Aug 2020
20 contributions
These folks are really making the effort in a tough situation. Madison is empty but they are still trying to serve their few existing guests. Bar and restaurant are still open although limited. Front desk staff were very helpful and room is what you expect from Hilton and Doubletree. Clean, top notch. Well done. Highly recommend.
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Date of stay: July 2020
Location
Cleanliness
Service
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Response from DoubleTree Madison, General Manager at DoubleTree by Hilton Madison Downtown
Responded Aug 6, 2020
Thanks for your glowing recommendation! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you back on your next visit to Downtown Madison - safe travels!
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Jeremy B wrote a review Jul 2020
1 contribution
Service was fast, and very friendly waitress, I think her name was Kelsey. She made me sure we had everything we needed. We chose to sit at the outdoor patio for lunch and some beers. To my surprise, they had a great draft beer selection of local craft beers! We ordered the Caprese flat bread, and the ingredients were really fresh! I really enjoyed the fresh chunks of real mozzarella. It was a great relaxing atmosphere, and we will certainly be back!
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Date of stay: July 2020Trip type: Traveled with family
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Response from DoubleTree Madison, General Manager at DoubleTree by Hilton Madison Downtown
Responded Jul 29, 2020
Thanks for your 5-star review, Jeremy! We are so happy to hear you enjoyed dining at our onsite restaurant, Bistro 525! Our friendly staff strives to provide exceptional service and it's great to know Kelsey was able to do just that. We look forward to welcoming you back again soon!
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KU90 wrote a review Jul 2020
Chicago, Illinois291 contributions118 helpful votes
I stayed one night at the DoubleTree in early June 2020. Everything about the hotel (from staff to property quality) was beyond fantastic. Traveling during COVID presents challenges--but the DoubleTree not only met those challenges face on but exceeded all expectations. I would without a doubt stay here again.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded Jul 6, 2020
Thanks for your 5-star review! We are so happy to hear you enjoyed your stay with us! Our friendly staff strives to provide exceptional service and knows the importance of a clean stay during these uncertain times. Thanks again for your glowing recommendation - we look forward to welcoming you back on your next visit to Downtown Madison!
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efmiche wrote a review Jul 2020
6 contributions5 helpful votes
My husband and I decided to stay at this hotel for our 10 year anniversary trip after our trip to the Netherlands was cancelled. When Joey at the front desk heard this, he graciously upgraded our room and then brought a celebratory bottle of champagne to our room with a lovely card congratulating us on 10 years. The hotel is clean, in a great locations for all of State Street, the campus and Capitol square but the the level of customer service stood out the most. Thank you to Joey for helping to make our replacement vacation a memorable one.
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Date of stay: June 2020
Location
Service
Sleep Quality
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded Jul 6, 2020
Thanks for your 5-star review and Happy 10th Anniversary! We are so happy to hear that Joey was able to make your stay with us an exceptional one! Our central location is perfect for exploring State Street, the UW campus, and all Downtown Madison has to explore. Thanks again for your glowing recommendation - we look forward to welcoming you both back soon!
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Go29412013968 wrote a review Apr 2020
1 contribution
I stayed at the DoubleTree by Hilton- Madison from February 18-20th, 2020. I was horrified from the moment I walked in the door- the lobby was in disarray and guests were re-routed through a back hallway to get to their rooms, the elevator and the restaurant. All the hotels in the area were booked that weekend. After my uncomfortable stay at the hotel, I contacted the manager Tom Ziarnik, requesting Hilton Honors points for my inconvenience at the DoubleTree by Hilton. He said, "when you came in and saw the conditions, you could have cancelled." Really! and stay on the streets? I informed the manager that I was a Hilton Honors member. He shouted, "I told you three times, I ain't giving you nothing, No Honors points, nothing!". I am appalled at how I was treated!
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Date of stay: February 2020
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded Apr 8, 2020
We unfortunately were not aware of your concerns until many weeks after your stay. As discussed with you many times via phone, the hotel is not able to offer any financial compensation. We, just as all public and private businesses, have to complete construction to make updates and improvements. The lobby and restaurant areas were the only areas affected. The hotel's guest rooms were not under construction whatsoever. We wish you the best in the coming weeks and months.
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PRICE RANGE
$126 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree madison, madison doubletree
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
164
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Frequently Asked Questions about DoubleTree by Hilton Madison Downtown
Which popular attractions are close to DoubleTree by Hilton Madison Downtown?
Nearby attractions include Chazen Museum of Art (0.3 miles), Kohl Center (0.2 miles), and Escape Chambers Madison (0.1 miles).
What are some of the property amenities at DoubleTree by Hilton Madison Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Madison Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Madison Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Madison Downtown?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to DoubleTree by Hilton Madison Downtown?
Conveniently located restaurants include Dotty Dumpling's Dowry, Bassett Street Brunch Club, and Estrellon.
Are there opportunities to exercise at DoubleTree by Hilton Madison Downtown?
Yes, guests have access to a fitness center during their stay.
Does DoubleTree by Hilton Madison Downtown have an airport shuttle?
Yes, DoubleTree by Hilton Madison Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Madison Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Madison.
Are any cleaning services offered at DoubleTree by Hilton Madison Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Madison Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.