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DoubleTree by Hilton Madison Downtown

1,414 reviews
Breakfast included
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525 W Johnson St, Madison, WI 53703-1916
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Traveler (72)
Room & Suite (40)
Dining (19)
Certificate of Excellence

About

#3 of 67 hotels in Madison
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Downtown Madison, you'll find the DoubleTree by Hilton Madison Downtown in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other Downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
3 stars
Languages Spoken
English, Spanish, Chinese
HOTEL STYLE
Business, City View
NUMBER OF ROOMS
164
Hotel links
Visit hotel website
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Hotel deals
1,414Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
+1
This is my new "go-to" property in Madison! They offer excellent service and a clean, well-maintained hotel. The rooms here are a bit on the small side, but they are very clean and recently updated. For Hilton Honors members at the Gold level or higher, you are offered a complimentary full breakfast buffet in their restaurant. The food was plentiful and tasty. Service was also very good. Since this property is downtown near the university, parking is in their secured parking ramp. As a note, you must check-in before being able to access the parking ramp. They also offer airport shuttle service to MSN, which is about 12-15 minutes away.
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded 1 week ago
Thanks for your glowing recommendation, Randall! We are so happy to hear you enjoyed your stay and want to thank you again for being a Hilton Honors Member. Our friendly staff strives to provide exceptional service and it's great to know all you encountered were able to do just that. We are proud to offer complimentary parking in the heart of downtown so you can explore the UW campus with ease. We look forward to welcoming you back on your next visit to Madison!
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Hotel's Favorite
It started with my phone call to the Doubletree to request an airport pick up. Morgan was beyond kind with her description of the pick up location and estimated time of the van's arrival. I hung up silently thinking to myself, "wow, she was pleasant". Upon arrival, several ladies were working at the reception. By chance, our group was greeted by Morgan. I recognized her voice while she was explaining all of the hotel amenities. She was patient will our questions. She offered cookies to us. When she overheard me telling someone I had an allergy to nuts...immediately, she offered a nut free option. Prime customer service. Later, when I dropped my little wallet, i called the front desk...Morgan went searching for it, found it...and returned it to me. Doubletree, you got a good one in that lovely young lady. Morgan is Aces.
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded Jun 17, 2019
Thanks for your 5-star review! Our friendly staff strives to provide exceptional service and it's great to know Morgan was able to that from your first phone call and throughout the entirety of your stay. We love our signature DoubleTree cookies, but realize those with nut allergies can't enjoy them. We are proud to offer an allergen-free cookie so that everyone can enjoy a sweet welcome. Thanks so much for your glowing recommendation - we look forward to welcoming you back on your next visit to Downtown Madison!
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Close to campus, overall a nice hotel. They removed the pool! When I travel to Madison it's with kids and kids want to swim. We won't be back. If you don't travel with kids or use a pool/hot tub, then it's fine.
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Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded 2 weeks ago
Thank you for sharing your feedback with us. Our central location is perfect for easily accessing the University of Wisconsin campus and all Downtown Madison has to explore. We are so very sorry to hear you are disappointed in the pool closure and saddened to know this was a deal breaker for your future stays. We appreciate you choosing to stay with us in the past and hope to welcome you back in the future!
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The Staff was like Family. Great Team. Maya shuttled me from airport, so friendly and giving. Maddie and Joey Manager greeted me with smiles and cookies and kettle corn and made sure I got Perfect Room. Bartenders and Breakfast Staff Wonderful too. And Amanda Carried my Luggage and Shuttled me back to Airport, So Friendly and Helpful.
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Review collected in partnership with DoubleTree by Hilton
Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded 2 weeks ago
Thanks for your 5-star review! We are thrilled to hear you enjoyed our friendly staff and the exceptional service we provide. We look forward to welcoming you back with our signature DoubleTree cookies on your next visit to Downtown Madison - safe travels!
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Very pleased with our stay! Amazing service, very friendly staff and overall great experience! We loved that there was a shuttle option to the hospital where we had family if that had been needed. Slept great!
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Review collected in partnership with DoubleTree by Hilton
Response from DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Madison Downtown
Responded 4 weeks ago
Thanks for your 5-star review! Our friendly staff strives to provide outstanding service and it's great to know we were able to do just that. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back on your next visit to Downtown Madison!
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PRICE RANGE
$147 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree madison, madison doubletree
LOCATION
United StatesWisconsinMadison
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Frequently Asked Questions about DoubleTree by Hilton Madison Downtown
Which popular attractions are close to DoubleTree by Hilton Madison Downtown?
Nearby attractions include Chazen Museum of Art (0.3 miles), Kohl Center (0.2 miles), and Escape Chambers Madison (0.1 miles).
What are some of the property amenities at DoubleTree by Hilton Madison Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Madison Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Madison Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Madison Downtown?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to DoubleTree by Hilton Madison Downtown?
Conveniently located restaurants include Dotty Dumpling's Dowry, Bassett Street Brunch Club, and Estrellon.
Are there opportunities to exercise at DoubleTree by Hilton Madison Downtown?
Yes, guests have access to a fitness center during their stay.
Does DoubleTree by Hilton Madison Downtown have an airport shuttle?
Yes, DoubleTree by Hilton Madison Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Madison Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Madison.
Are any cleaning services offered at DoubleTree by Hilton Madison Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Madison Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.