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Holiday Inn Hotel & Suites Madison West

353 reviews
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Traveler (30)
Room & Suite (30)
Pool & Beach (13)
Overview
  • Excellent39%
  • Very good32%
  • Average15%
  • Poor8%
  • Terrible6%
Travelers talk about
“water park is”(16 reviews)
“bunk beds”(15 reviews)
“pool area”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Holiday Inn Hotel & Suites Madison West
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (353)Write a Review
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Traveler rating
129
115
54
31
24
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LanguageEnglish
129
115
54
31
24
Show reviews that mention
All reviewswater park isbunk bedspool areakids eat freelifeguard on dutyfamily suiteattached restaurantmadison westexecutive levellarge hot tubon site restaurantmini fridge and microwaveking roomfree drinksi highly recommend this hotellobbydells
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1 - 5 of 353 reviews
Reviewed yesterday via mobile

This has been our favorite hotel to do a quick trip with the kids. We have always went because of the water park. Recently went and the hours to the water park have changed to only pm hours at least when we were there. And...More

Thank Wacey S
Hotel's Favorite
Reviewed August 31, 2017

We had a king suite. The couch area was clearly separated from the sleeping area by the bathroom and fridge area, so it was a suite rather than just a large room. It was attractive, with high ceilings (we were on the 4th floor). We...More

2  Thank Rosemary W
Response from GeneralManagerps, Guest Relations Manager at Holiday Inn Hotel & Suites Madison WestResponded September 4, 2017

Thank you so much for taking the time to provide us with such a detailed review regarding your stay at our location, Holiday Inn Madison West. We are thrilled to hear that you enjoyed the King Suite you stayed in as we do offer fourteen...More

Reviewed October 6, 2017

I rarely write poor reviews because I'm not that picky. But this hotel was not at all what they claim. My daughter and I went to Madison for a girls getaway. Thought I was getting a deal when I got this Holiday Inn for 104...More

2  Thank janylee
Reviewed August 24, 2017

Stay one night for business for its location. The guest rooms definitely could be renovated. The staffs are friendly and room is clean. If I will visit this area, i will pick up Hilton Garden Inn 1 mile away.More

1  Thank ChristinaF
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded August 25, 2017

Thank you so much for your review, and mentioning how friendly the staff was and how clean the property is. We are aware that this property is due for a renovation. We are working with our Management Team and Ownership Group to move our scheduled...More

Reviewed August 14, 2017

4 of us checked in on August 4th, 2017. We were supposed to get a King Whirlpool Suite (as pictured in the attached pictures). Instead we got a room that was the size of a closet with a broken bunk bed (also attached in pictures)....More

2  Thank Smerecz
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
$106 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$106 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (30)
Room & Suite (30)
Pool & Beach (13)
Dining (4)
Hotel & Grounds (30)
Bathroom (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Jenny W
January 5, 2017|
Answer
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.
0
Votes
Phyllis E
October 24, 2016|
Answer
Response from GeneralManagerps | Property representative |
We at this time, are not pet friendly per se, however, with supplemental documentation, we do accept service animals. Thank you for your inquiry and we hope to see you soon!
0
Votes
Tyson M
October 21, 2016|
Answer
Response from GeneralManagerps | Property representative |
Great question. Of course!!!!! You will be able to use your passes on the day of departure up until approximately 12noon. Don't forget, we sell day passes sun-thurs for $15/per.
0
Votes
Room Tips
"4th floor is the executive level but don't expect much"
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"A room on the top floor to avoid loud noise above your head"
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"Get a room on a higher floor, rooms near the lobby and pool can be loud."
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"A bit noisier by pool but what do you expect, if for business I would want away from pool and elevators..."
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