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Embassy Suites by Hilton Hot Springs

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Traveler (203)
Room & Suite (84)
Dining (11)
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Overview
  • Excellent61%
  • Very good24%
  • Average8%
  • Poor4%
  • Terrible3%
Travelers talk about
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hot Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Hot Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,416)
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All reviewsconvention centerevening receptionmanagers receptionmade to order breakfastpiano barcorner suiteshuttle servicefree shuttlenice hotelcomplimentary breakfastbathhouse rowindoor poolclean roomsgreat place to stayclose to downtownnational parkatrium
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521 - 525 of 1,413 reviews
Reviewed April 19, 2016

I love going to Hot Springs because it means a stay at the Embassy Suites & Spa. They don't always get everything right but when they don't, they make it right! I always enjoy my stay. When I'm in Hot Springs, AR, I stay at...More

Review collected in partnership with Embassy Suites Hotels
1  Thank Tarji R
Response from Kschatzl, General Manager at Embassy Suites by Hilton Hot SpringsResponded April 29, 2016

Thank you so much for you continued patronage and thank you for the very nice five star review. We are very pleased to be a big part of your repeat visits to Hot Springs. We are always striving to get things right on the first...More

Reviewed April 17, 2016

WE all ways look forward to visiting Hot Springs. The Embassy Suites offers a large city option wishing a small town atmosphere. Great accolades to TJ and the staff for making each visit a great experience.More

Review collected in partnership with Embassy Suites Hotels
Thank Nelson H
Response from Kschatzl, General Manager at Embassy Suites by Hilton Hot SpringsResponded April 23, 2016

Thank you very much for your continued patronage and thank you for the five star review. We are very pleased that you enjoy our city and that you can totally relax when you come here. Thank you for mentioning the outstanding service that TJ and...More

Reviewed April 16, 2016 via mobile

Began with somewhat surly woman when I made the reservation, should have listened to instinct. Called to say I would arrive a day late as my airplane had to make an emergency landing. It was 10 am when I called to cancel/delay. Was told too...More

2  Thank BoondoggleDave
Response from Kschatzl, General Manager at Embassy Suites by Hilton Hot SpringsResponded April 18, 2016

Please accept my sincere apology that you never did get to check in to our hotel over the Arkansas Derby weekend. We did accept 80 cancelations for the big special event in Hot Springs, the vast majority of the cancelations came in before the cancelation...More

Reviewed April 16, 2016 via mobile

Embassy suites is always a dependable product but I was particularly impressed with the way this one operated during a busy weekend. They were adequately staffed and efficient. The hotel is also connected to the convention center by a sky bridge. Next time I will...More

Thank EmVeee
Response from Kschatzl, General Manager at Embassy Suites by Hilton Hot SpringsResponded April 23, 2016

Thank you for choosing our hotel and thank you for the nice review titled 'Nice Property'. We appreciate the positive feedback very much. Thank you also for mentioning our efficient staff. We look forward to your return visit to our hotel and also look forward...More

Reviewed April 13, 2016

We had a standard suite with one king and one sofa bed. There were 2 tvs and a small kitchenette. For some reason we got a handicap room. Nice big shower but it drained on to the bathroom floor making for slippery tiles. We were...More

Thank nicolediane
Response from Kschatzl, General Manager at Embassy Suites by Hilton Hot SpringsResponded April 23, 2016

Thank you for staying with us and thank you for your comments about our hotel. We appreciate the feedback. We are pleased that you had a nice experience and that you and your family enjoyed our two room suites and made to order breakfast. We...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$167 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Business Hotel in Hot Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$167 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Business Hotel in Hot Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (203)
Room & Suite (84)
Dining (11)
Pool & Beach (7)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Margaret W
January 16, 2018|
AnswerShow all 4 answers
Response from Kschatzl | Property representative |
2 connecting suites is a very comfortable option. If you prefer just one suite I would suggest a double queen suite. There are two queen beds in the bedroom and a full size sofa sleeper in the living room. Kurt, General... More
0
Votes
elkinstarial
May 1, 2017|
AnswerShow all 3 answers
Response from Dale H | Reviewed this property |
I'm sorry. I do not know the answer to your question. However, I feel if you have a credit card, they won't care what your age is. If in doubt, call the hotel directly
1
Vote
TimSpellman
April 23, 2017|
AnswerShow all 2 answers
Response from Kschatzl | Property representative |
6:30-9:30 Sunday-Thursday and 7-10:30 on weekends and holidays.
1
Vote
Room Tips
"Rooms on upper floors away from the lounge."
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"Ask for a room that is NOT adjoining - very noisy"
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"This hotel is away from any major highway, so most rooms should be quiet."
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"Specify non-smoking at check-in if booked via a third party website."
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