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Embassy Suites by Hilton Hot Springs

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Embassy Suites by Hilton Hot Springs
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1,163 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
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Oklahoma City, United States
Reviewed 2 days ago NEW

I have stayed at several Hilton properties and this is certainly one of the nicest. The Breakfast was on of the nicest I have experienced. The Hotel staff were very friendly and helpful. The room was very clean and very nice. I would certainly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 330nakitar
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for the very nice review. We are very pleased that you noticed the friendliness of our team, the quality of our free made to order breakfast and the cleanliness of our suites. We hope that you will come back to visit again soon. Sincerely, Kurt Schatzl General Manager

Brooklyn, New York
HOTEL’S FAVORITE REVIEW
Reviewed December 28, 2016 via mobile

We stayed on the 9th floor and had a great view looking up to the mountain and the observation tower. The room was clean and had very comfortable beds. The staff was very attentive and there is a free shuttle to and from sites on the downtown strip. As if that wasn't great enough there is also quite possible the...

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Helpful?
Thank William S
About Hotel's Favorite Review
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for posting such a nice 5 star review on TripAdvisor. We appreciate your mentioning our great staff and the views from your suite. We also appreciate your very nice compliments about our free made to order breakfast and our complimentary shuttle service. We hope for an opportunity to be of service...

Fayetteville, Arkansas
Reviewed 3 days ago NEW

A convenient place to stay in Hot Springs, Arkansas when you are attending a local function such as the horse races at Oaklawn. I have been staying at this hotel for at least 5 years and the service and amenities are always good and ususally getting better with each stay. Good people taking care of me and mine.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank RAZ33_13
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us during your recent trip to the races. We are continuously working to upgrade our service and amenities and we are pleased that you have noticed our efforts. We do have very good people to take care of you. Sincerely, Kurt Schatzl General Manager

Morrilton, United States
Reviewed 4 days ago NEW

Hotel was very nice, the AC in my room did not work. The location was very good and the grounds were in great condition. The shuttle service did a great job and the drivers were very curtious to everyone. Had one small issue with the middle elevator, the door would not close part of the time

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank josephdT6372IR
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for the feedback on your recent trip to Hot Springs and our hotel. We appreciate your positive comments. I am sorry that our AC was not up to par in your suite. We have an experienced team that can typically resolve those type of issues quickly and I hope they did in this situation. We hope that you...

Hot Springs, Arkansas
Reviewed 4 days ago NEW

This hotel has always exceeded my expectations. Our rooms were excellent, the service was great, the hospitality drinks were awesome. Every time I have stayed there, my experience has been awesome. Clayton and our other massage therapist did a great job on our massage. I can't wait to stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank juliacJ339LF
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for such nice feedback. We are very happy that you enjoyed our service and our facilities. I will be sure to pass along your kind words to our evening reception staff, our housekeeping team and to Clayton and our other team members in Spa Botanica. We hope that we have the opportunity to be of service...

Searcy, Arkansas
Reviewed 4 days ago NEW

The Embassy Suites by Hilton will always be my go to hotel in Hot Springs.The staff here is amazing and the hotel has everything you need from roomy Suites, an on site restaurant, complimentary breakfast, and so much more!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank F3332RXnickc
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you so much for your patronage and for taking the time to post such a nice review. We are very pleased that you appreciated the service that our staff provided as well as our other amenities. We are honored to be your go to hotel in Hot Springs. Sincerely, Kurt Schatzl General Manager

Reviewed 4 days ago NEW

About 20 relatives gathered for a reunion in Hot Springs. This hotel was a great base for walking around town, driving, and parking. Our family loved spending time together in the spacious lobby. Breakfast was very good, as was the evening reception. We enjoyed the pianist, the waterfall, the décor, the crystals, the elevators, the pool, spa, and the restaurant....

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Helpful?
Thank Kathy D
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for choosing Hot Springs and our hotel for your family reunion. We are very pleased to hear that you enjoyed our location and the royal treatment that you received. We hope that you will find the opportunity to return soon. Sincerely, Kurt Schatzl General Manager

SPRINGDALE
Reviewed 4 days ago NEW

Great hotel with great location. Breakfast lacked in comparison to the past stays. The cooling unit did not operate efficiently and the shower was a joke as far as pressure and the size of the shower head.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank JOEL K
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for your comments and thank you for you continued patronage. We will be sure to follow up on your review and do our best to earn your future business. We are pleased that you were able to rate us a great hotel and that you enjoyed our convenient location. Sincerely, Kurt Schatzl General Manager

Atoka, United States
Reviewed 4 days ago NEW

My wife and I recently stayed here for a weekend getaway and we loved our visit. The hotel is very nice and cozy and our room was very clean and comfortable. We had a nice view of the surrounding area from our window and the complimentary breakfast was very good. Friendly and helpful staff; we would definitely stay here again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank boydh118
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you so much for staying with us and for the nice recommendation. We are very pleased that you found everything to be clean and comfortable. We look forward to having you back again soon. Sincerely, Kurt Schatzl General Manager

Chicago, Illinois
Reviewed 5 days ago NEW

This is the only hotel I will stay at while in Hot Springs. I have to say it can be difficult to book a room if something big is happening at the convention center which is connected. Beautiful atrium. Great breakfast.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Pamela J
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for your continued loyalty to our hotel and for taking the time to post such a nice review! We hope to remain your hotel of choice for years to come. Sincerely, Kurt Schatzl General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Location: United States > Arkansas > Hot Springs
Price Range: $171 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia and Hotels.com so you can book your Embassy Suites by Hilton Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Business Hotel in Hot Springs
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travelers.
14 questions
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The Colony, Texas
8 months ago
Jackson, Tennessee
over a year ago
3 months ago

See all questions (14)

Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms face the National Park and mountains.”
 of 5 bubbles 363kathyd, 4 days ago | Read review
“Rooms on second floor could have compressor noise, or noise from the pool.”
 of 5 bubbles crysv2016, 4 weeks ago | Read review
“skyway to conventin center is on third floor i believe.”
 of 5 bubbles rodneyf362, Jan 17, 2017 | Read review
“Very convenient area.”
 of 5 bubbles blessed151, Jan 10, 2017 | Read review
“Higher floors are more quiet”
 of 5 bubbles 262erniel, Dec 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question