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Embassy Suites by Hilton Hot Springs

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Embassy Suites by Hilton Hot Springs
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1,038 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
Koshkonong, Missouri
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently attended an educational conference at this hotel. The rooms are large and offer a living room with a microwave and a small refrigerator. Both the living room and the bedroom have a television. The hotel offers a free hot breakfast that is very good: pancakes, sausage, bacon, eggs, bisquits and gravy and many other selections. In the evening... More 

Helpful?
Thank Missouri55
Cabot, Arkansas
1 review
3 of 5 stars Reviewed 3 days ago NEW

I've traveled many time to hot springs ark. By far Embassy suites is the most convenient and one of the better hotels located in Hot Springs. Check in was a little slow which is unusual with several people standing around and no one offering to help.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank eddiejoew
ROANOKE, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very close to the National Park and next door to the convention center. Hotel provides a free shuttle to the hot springs national park. Nice managers reception in the evening. There is a free breakfast in the morning, we would highly recommend. Rooms are descent and clean. Wifi reception was also good in the room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Randy P
Dayton, Ohio
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We spent most of a week here as part of our vacation in Hot Springs. We needed a large room for several kids. Very nicely furnished rooms, lots of space. Staff was friendly and helpful. Pool was nice. Free snack and drinks were a nice end-of-the-day break from touristy stuff. We spent a few evenings in the lobby playing some... More 

Helpful?
Thank Anthony W
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was clean and the location is great. The service that I received was A-1 Excellent. Friendly staff and willing to accommodate if its in their means. I am planning to stay there again. The breakfast was excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank carolynhT2003DM
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for sharing such nice compliments on TripAdvisor. Our staff works very hard to help and please all of our guests and it is always gratifying to read nice comments about their successful efforts. Thank you also for commenting on the cleanliness of the hotel, our convenient location and our excellent breakfast.... More 

Germantown TN
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Embassy is the best place to stay in Hot Springs. My wife and I have been staying there for years. The staff is friendly, professional and helpful. Having said that, I must add that it is time for an upgrade to the rooms. The downstairs areas have been rejuvenated, but the sleeping rooms need work. Mine was not as... More 

Helpful?
Thank philip k
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for your patronage over the years. We appreciate your pointing out our friendly, professional and helpful staff. We are glad that you recognized the rejuvenation of our lobby level and rest assured we will take your advice in our renovation plans. In the meantime we will work hard to deliver clean and fresh accommodations to every guest. Thank... More 

Utica, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean spacious room, amazing breakfast, friendly shuttle service, relaxing evening reception and great staff! Motel is located close to local attractions and easy to find. Very accommodating for our motorcycle allowing us to park under the entryway roof!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lisa S
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel and for taking your time to post such a nice review. You hit all the high points in your review, clean spacious rooms, amazing breakfast, friendly shuttle service, relaxing evening reception. We are glad that we were able to accommodate your needs and we are grateful for the positive feedback. We hope that you... More 

Marble Falls, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was well worth the price. The room was clean and comfortable, the staff was helpful and friendly, and the location was perfect. It was a family trip for us and they were very accommodating. The bar was great and had a nice special going on that day. The breakfast was one of the best I've had in a... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kshirley424
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for the nice review. We appreciate your mention of our helpful and friendly staff. They definitely make a difference. Thanks also for the mention of your clean and comfortable suite, Cascades Piano Bar and our free made to order breakfast. We hope that you will be able to return soon. Sincerely,... More 

Memphis, Tennessee
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was refreshing. They offered a happy hour and the drinks were great. The beds were comfortable and the room was quiet. Before we left we enjoyed breakfast. The lobby was tropical and during happy hour they had a live piano player. Check in and out was quick and simple

Helpful?
Thank Pink7152
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for the very nice review. We are very pleased that you enjoyed the comfort and quietness of your suite as we as the complimentary evening reception and free made to order breakfast. Thank you also for mentioning the ease of checking in and out. We hope to be of service to you again soon. Sincerely, Kurt Schatzl General... More 

Dallas, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

Lacked attention to detail. Failed to meet minimum standards of replacing towels and no coffee pods in room at check in or the following day after reporting the oversight. Sink stopped up in two separate rooms.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kathie R
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Please accept my sincere apology. I am sorry that your suite was not properly supplied during your stay. Those details are important and should not be missed. I appreciate the feedback and will share it with our housekeepers as a reminder to them how important their role is in meeting our guest's expectations. They work hard and generally do a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Location: United States > Arkansas > Hot Springs
Price Range: $169 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Business Hotel in Hot Springs
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