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Embassy Suites by Hilton Hot Springs

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4.5 of 5 stars 1,062 Reviews
#3 of 42 Hotels in Hot Springs
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400 Convention Blvd, Hot Springs, AR 71901-4203
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Embassy Suites by Hilton Hot Springs
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1,062 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
Hot Springs, Arkansas
1 review
“Great stay!”
5 of 5 stars Reviewed 2 days ago NEW

The experience was outstanding! They had a very friendly and helpful staff. The complimentary breakfast and happy hour is always our favorites. I used the Bluetooth keyless door opening option via app and it worked perfectly every time. Just an overall perfect stay. Couldn't have been better in our opinion. Will stay there as often as we can.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank K5295WIrobr
Dallas, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very Dog Friendly! 🐶🐶🐶”
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is just a usual embassy suites, clean spacious. But they are very dog friendly. We brought our border collie and everyone in staff stopped to say hi, they had a special bag of treats and a ball for him and a designated storage outside for him to conduct his "business." so if you have a furry friend with you... More 

Helpful?
Thank timbenner
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Staff”
4 of 5 stars Reviewed 4 days ago NEW

I would love to give this hotel a 5 star however due to noise from air conditioner I lowered the score. Pros: Upon arrival the desk clerk was friendly, helpful and efficient. He informed me about the free drinks and snacks in the atrium from 5 until 7. Also had a gentleman playing & singing very soothing music, we really... More 

Helpful?
Thank Pam L
Kimberling City, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Needs Updating Badly!”
2 of 5 stars Reviewed 4 days ago NEW

Rooms are run down and in terrible need of updating. Carpets are old and we were put in a room that had had pets - there were stains Bathroom tub/shower from the 1990's Location is good - Breakfast nice - FREE shuttle service good Room Rates outrageous for the quality of room

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Donna M
Hickory Ridge, Arkansas
1 review
“Bigger bed”
4 of 5 stars Reviewed 1 week ago

My overall stay here was great. The staff was helpful and accommodating. My only complaint is that for the price per night they could splurge on bigger beds. Two adults can not sleep comfortably in the queen suites.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank S206ZVtaram
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for sharing your feedback on TripAdvisor. We are very happy that your overall stay was great and that our staff was helpful and accommodating. We will certainly consider your comments about our suites with double beds as we make our renovation plans. We hope to be of service to you again.... More 

Hope, United States
1 review
“Everything was perfect!”
5 of 5 stars Reviewed 1 week ago

I have stayed at the Embassy Suites in Hot Springs many times on business so I knew it was where I wanted to go for my anniversary. The staff was wonderful, the room was great and the free manager's reception and breakfast were awesome!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Misti F
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for your special wedding anniversary. We are so pleased that everything was perfect. Thanks for mentioning that our staff was wonderful and for the nice mentions of our free evening reception and made to order breakfast. We look forward to having you back for your next business trip or special occasion. Sincerely, Kurt Schatzl... More 

White Hall, Arkansas
1 review
“Weekend Stay”
4 of 5 stars Reviewed 1 week ago

My husband and I enjoyed the complimentary breakfast....especially the omelettes! The room was clean and spacious. The staff was friendly and courteous. Check-in and check-out was quick and efficient. Thank you!!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jessica W
West Monroe, Louisiana
1 review
“Great hotel!”
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Embassy Suites in Hot Springs was wonderful! The staff was helpful, the rooms were clean, and it was in a great location for the event we were attending! The complimentary breakfast had a great selection, and also had a "made to order" area. The complimentary drinks in the evening got everyone together in the lobby just... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mkbbingham
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us during your recent event in Hot Springs and thank you for taking the time to post such a nice five star review. We are so glad that you had a wonderful stay and that you found our staff to be helpful, our suites to be clean and that our free made to order breakfast... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Mother/Daughter Day”
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a wonderful morning here with my daughter. We enjoyed a mineral bath followed by a massage and facial and body scrubs. The ladies took very great care of my 12 year old for her first spa treatment.

Helpful?
Thank JenAllen720
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing Spa Botanica for you and your daughters first spa day together. We are always so pleased to be part of such memorable occasions. We will be sure to pass along your nice compliments to our great team of professionals in the spa. The do a great job for all our guests and they are a very... More 

Memphis, TN
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 2 weeks ago

We had a weekend trip to Hot Springs before the kids started school and really had a wonderful time in the Hot Springs area. This is the best hotel in the area hands down. The breakfast buffet was awesome. The staff were great as well. Hotel room was very spacious for a family of 4 + 1. The bed was... More 

Helpful?
Thank Shaun079
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for the "Great Hotel" review. We appreciate the time you took to share your positive experience. We are very pleased that you enjoyed the service that our staff provided and that you enjoyed your spacious suite and free cooked to order breakfast. We hope that you come back again soon. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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    Questions? Get answers from hotel staff and past guests. Ask a question

    Amenities

    Highlights
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    GreenLeadersBronze level
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Room types
    • Suites
    • Family Rooms
    • Non-Smoking Rooms
    Internet
    • Paid Wifi
    • Free Internet
    • Free High Speed Internet ( WiFi )
    • Paid Internet
    Services
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Free Breakfast
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

    Additional Information about Embassy Suites by Hilton Hot Springs

    Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
    Location: United States > Arkansas > Hot Springs
    Price Range: $168 - $260 (Based on Average Rates for a Standard Room)
    Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
    Number of rooms: 246
    Reservation Options:
    TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Hotwire, Orbitz, Priceline, getaroom.com, Expedia, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Embassy Suites Hot Springs Hotel Hot Springs
    Hot Springs Embassy Suites
    Hotel Style:
    #3 Romantic Hotel in Hot Springs
    #4 Green Hotel in Hot Springs
    #5 Family Hotel in Hot Springs
    #5 Business Hotel in Hot Springs
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    Questions & Answers

    Here's what travelers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travelers.
    10 questions
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    Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travelers prefer

    “7th floor corner suite right over air conditioner. Terrible sound all night.”
    of 5 stars paml121, 4 days ago | Read review
    “Rooms on north side have views of Mountain Tower.”
    • View from Room 616
    of 5 stars Dubnation, Aug 13, 2016 | Read review
    “Get a room on the 8th or 9th floor to avoid listening to the courtyard noise.”
    of 5 stars 253bonniem, Jul 24, 2016 | Read review
    “Great value”
    of 5 stars bruces624, Jul 19, 2016 | Read review
    “The second floor is where the pool is located. If you are looking for a quiet space I would choose a room closer to the top.”
    of 5 stars 572brandief, Jul 18, 2016 | Read review
    5 of 5
    Questions? Get answers from hotel staff and past guests. Ask a question
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