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Room & Suite (97)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Hot Springs
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 50 hotels in Hot Springs
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center!
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
55Restaurantswithin 0.75 miles
54Attractionswithin 0.75 miles
1,745Reviews20Q+A100Room tips
Reviews
Traveler rating
- 995
- 411
- 173
- 92
- 74
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
+1
Hotel's Favorite
Those hotels off the Bathhouse row are either too old or too pricy. We decided to stay in town, but avoided high cost. Check in after midnight, the front desk staff was friendly and efficiecy. Our suite at the highest floor is super clean, quiet and roomy (upgraded). Breakfast during pandemic is acceptable. Complimentary evening reception came with 2 drinks and bag snacks. Social Distance table settings at atrium. They tried very hard to keep guests to have peace in mind. I don't think we can find better place for the qualty and price as Embassy. Due to pandemic, on site restuarant was closed. However, there are lots of resturants at walking distance. We tried the german food and steck house Embassy staffs recommended. We did not use their on site spa, becasu we came there for the very famouse Quapaw Baths Private Spa package. Definetely will stay here once we re-visit Hot Springs.…
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Date of stay: January 2021
Value
Location
Service
Helpful
Response from Alicia Lavin, General Manager at Embassy Suites by Hilton Hot Springs
Responded 4 days ago
Thank you so much for your kind words! My team has been working diligently to ensure our guests satisfaction during these trying times. I am glad that you enjoyed your stay and the service provided. I look forward to your next visit with us!
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We stayed at Embassy Suites in Hot Springs for an impromptu get away. The hotel was very clean, followed Covid guidelines and was overall a pleasant experience. Service was excellent, especially the food and beverage manager Brian. We ate several meals at the hotel and all were outstanding. His attention to detail and willingness to make our experience fantastic was outstanding. Would definitely stay here again
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Date of stay: December 2020
Value
Rooms
Service
Helpful
Response from Alicia Lavin, General Manager at Embassy Suites by Hilton Hot Springs
Responded Jan 4, 2021
Thank you for staying at Embassy Suites Hot Springs. I am so glad that you enjoyed your time with us. Brian is the best and it shows in everything he does! I look forward to your next visit with us!
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Hotel was nice. It’s in a prime location close to old down town which is where you want to be and a nice area . Close enough you can walk to popular areas. A little outdated in rooms but clean. Check in was simple and manager (Brian) was very welcoming and made sure we had everything. He was very professional and knowledgeable of area which helped a bunch. Enjoyed our stay and will be back
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Alicia Lavin, General Manager at Embassy Suites by Hilton Hot Springs
Responded Dec 29, 2020
Thank you for choosing to stay at Embassy Suites Hot Springs. I am glad that you enjoyed your time with us. I will pass on your kind words to Brian. He is definitely an asset to us and Hot Springs. I look forward to your next visit!
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Rooms were filthy. Staff was very nice and let me change rooms. 2nd room was better but still had mold in the shower and there was hair on the sheets on the sofa bed! It was too much trouble to switch rooms again or to have them clean so we just stuck it out.
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Alicia Lavin, General Manager at Embassy Suites by Hilton Hot Springs
Responded Dec 21, 2020
Thank you for choosing to stay at Embassy Suites Hot Springs. I apologize for the issues that you encountered during your stay. At no point is this acceptable. I will address these issues with my team. I hope that you give us another chance in the future.
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+1
Disappointed in Embassy Suites. Dirty beds. Hair, yellow stains and brown debris on bed. Gross. Front desk was not concerned or apologetic. They sent up a set of sheets for me to change bed linens and a vacuum for me to vacuum dirty room. Terrible service. They would not change our room.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Alicia Lavin, General Manager at Embassy Suites by Hilton Hot Springs
Responded Dec 12, 2020
I apologize for the issues that you had during your stay. By no means is this our level of standards. If you would like to discuss further please contact the hotel directly. Once again, I apologize and hope that you give us another chance in the future.
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PRICE RANGE
$155 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites hot springs hotel hot springs, hot springs embassy suites
LOCATION
United StatesArkansasHot Springs
NUMBER OF ROOMS
246
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Claim Your Listing Frequently Asked Questions about Embassy Suites by Hilton Hot Springs
Which popular attractions are close to Embassy Suites by Hilton Hot Springs?
Nearby attractions include A Narrow Escape (0.4 miles), Escape Hot Springs (0.3 miles), and The Maxwell Blade Theatre of Magic (0.4 miles).
What are some of the property amenities at Embassy Suites by Hilton Hot Springs?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Hot Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Hot Springs?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Hot Springs?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Hot Springs?
Conveniently located restaurants include Kilwins, The Pancake Shop, and Ohio Club.
Are there opportunities to exercise at Embassy Suites by Hilton Hot Springs?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Embassy Suites by Hilton Hot Springs located near the city center?
Yes, it is 0.3 miles away from the center of Hot Springs.
Are any cleaning services offered at Embassy Suites by Hilton Hot Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Hot Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Hot Springs offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.