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The Hotel Hot Springs & Spa Trademark Collection by Wyndham

305 Malvern Ave, Hot Springs, AR 71901-5445
Traveler (80)
360
Panoramas (12)
Traveler (80)
360
Panoramas (12)
Video
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Hot Springs is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2018
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
Room Service
Bar/Lounge
Shuttle Bus Service
Wheelchair access
Public Wifi
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Luxury
Quiet
HOTEL CLASS
Location
Full view
85Good for walkers
Grade: 85 out of 100
22Restaurantswithin 0.25 miles
23Attractionswithin 0.25 miles
Reviews (589)
Filter reviews
586 results
Traveler rating
268
161
96
35
26
Traveler type
Time of year
LanguageEnglish
More languages
268
161
96
35
26
Show reviews that mention
All reviews convention center elevators were slow chocolate gravy austin hotel free breakfast sliding door within walking distance parking garage shuttle service the hotel staff hotel restaurant bathhouse row very nice hotel comfortable beds great place to stay downtown area enjoyed my stay
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1 - 5 of 586 reviews
Reviewed 1 week ago

This is a very nice clean hotel. The staff was friendly. The free breakfast was good. Very nice bar/restaurant with many TV's. Definitely need to add a pool. Great downtown location close to everything.

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Deborah W
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 1 week ago

Hello Deborah, Thank you for taking the time to share your feedback regarding your stay. We're glad you enjoyed our complimentary breakfast along with our bar/restaurant, The Inside Track Grill. Your comments will be shared with our staff and management team. Thank you again!!

Reviewed 1 week ago

Looks like it was recently updated. Lobby was nice, Room was nice, breakfast area was large with plenty of seating. Breakfast was good. Greatest thing was within walking distance of restaurants, bath house row, national park, etc....

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Victor G
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 1 week ago

Hello Victor, Thank you for sharing your wonderful comments regarding your stay! We're happy you enjoyed our complimentary breakfast along with our rooms and lobby. We look forward to your next visit with us!

Reviewed 2 weeks ago via mobile

I asked to be put as high as possible, with a nice view. The first photo is the view from my room; the second is the view from the other side of the hotel. I was put on the 7th out of 14 floors. Granted,...More

Date of stay: November 2018
Thank claidheamdanns
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 2 weeks ago

Thank you for sharing your feedback. Your comments will be shared with out management staff so these issues do not arise again. Thank you for choosing The Hotel Hot Springs for your travel stay and we hope to see you again!

Reviewed 3 weeks ago

This hotel was a mess! Rude desk clerks, rude managers, tiny rooms, horrible food. It just could not have been any worse. Only reason I gave it two stars because the bell staff and house keeping were pretty good. This was our 15th wedding anniversary...More

Date of stay: November 2018
Thank jdyess36
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 2 weeks ago

Thank you for sharing your feedback regarding your stay. We do apologize your stay was not up to par. I have contacted hotels.com to ask them to remove the shower/tub combination off their website. I hope you give The Hotel Hot Springs another chance to...More

Reviewed 4 weeks ago

I travel extensively for business and stay in a variety of hotels. I rate this hotel as average because while it was clean and my room was adequate, there were signs of neglect. I can't recall the last time I stayed in a hotel in...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Passenger33434362027
Response from NickH4303, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 3 weeks ago

Thank you for sharing your feedback regarding your stay. We do apologize about the towels in your room. I am happy to say all of our towels have been replaced with new ones throughout the hotel. I hope you will choose The Hotel Hot Springs...More

View more reviews
Questions & Answers
Ask a question
Sparkle1913
September 18, 2018|
AnswerShow all 3 answers
Response from NickH4303 | Property representative |
Our pool, spa, and fitness center have not been completed as of yet.
0
Votes
21nicoleg
May 18, 2018|
AnswerShow all 3 answers
Response from NickH4303 | Property representative |
At this time, we do not have a pool, fitness center, or spa.
0
Votes
tamparker15
October 25, 2017|
AnswerShow all 6 answers
Response from DamTeag2015 | Reviewed this property |
They have a parking garage next to the hotel as well as street parking in front of the hotel
1
Vote
Room Tips
"Rooms are very clean and comfortable. "
deborahw171
1 week ago
Read review
"I really don't believe they have any bigger rooms, but if you like staying in a closet size room this..."
jdyess36
3 weeks ago
Read review
"great views from most floors, but higher is better here! Great window views from the rooms and even the..."
DrPhillipMcClure
4 weeks ago
Read review
"Lower floors. Elevators are slow"
Ruth431
Oct 14, 2018
Read review
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PRICE RANGE
$106 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the austin hotel hot springsthe austin convention hotel and spaaustin hotel hot springs
FORMERLY KNOWN AS
The Hotel Hot Springs
LOCATION
United StatesArkansasHot Springs
NUMBER OF ROOMS
200
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