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We were disappointed with this hotel. It was a great location. We loved being right in the heart of Hot Springs. However, we booked this hotel SPECIFICALLY because both the Hotel.com and the hotel website said it has a spa on site. However, the spa...More
2 Thank dzanre
Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded January 4, 2015
While Hot Springs is a National Park, it is also a small town. Unlike a major city such as Dallas or Las Vegas, it is not feasible to keep our spa open seven days a week during the off season. During the winter months, our...More
We stayed here on our Wedding night December 26th, 2011
We stayed for a week. I complained every single day about the OLD MATTRESS int he hallway outside out room.
Our room was nasty! The non smoking room has cigarette but son the crack old...More
2 Thank mkeathley
Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded December 7, 2014
If I understand correctly you stayed with us on December 26 three years ago. On Christmas, we try to give as many members of our staff the day off, so that they can spend time with their families (this may explain why certain maintenance chores...More
booked this hotel for two nights to enjoy the town. they are in the remodeling process and some rooms were completed and ours was not. although, it was large, comfortable and clean. the bed was real comfortable. the lobby used to be a thing of...More
1 Thank Barb M
Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded January 9, 2015
Thank you for staying at our hotel. During the winter, the spa is open on Friday, Saturday & Sunday. During the off season the hotel is not always full, so we offer lower rates. This Christmas are lobby was truly of thing of beauty with...More
I was wary after reading several negative reviews but liked the location so am staying here now. Perfectly clean with great beds, excellent showers and the room is well appointed. rick at the front desk was a delight as were all of the front desk...More
1 Thank nosweatsoap
Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded November 13, 2014
Thanks for staying with us and thank you for your kind words . When a room is occupied (or when there is a do not disturb on the door) housekeeping will leave towels at the front door. We do keep linens, towels, blankets and coffee...More
We almost didn't stay here because there were several low reviews of the place. That led my expectations to be quite low. However when we went in person to check it out, we were pleasantly surprised. The room was nicely decorated and very comfortable. Everything...More
1 Thank Ellie K
Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded November 16, 2014
Thank you for your kind and honest response. It is true, we have the best location in the heart of America's oldest National Park. We are upgrading the TVs and will soon have flat screen TVs in every room. I am sending this response on...More
$69 - $113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Springsstaff | Property representative |
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as follows:
Friday by appointment only.
Saturday 9am to 5pm
Sunday 9am to 3pm.
Reservations are suggested.
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"If you want the mountain view (vs the street) get a higher floor."