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    The Springs Hotel & Spa

    135 Central Ave, Hot Springs, AR 71901-3529
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    10/1/2017 10/2/2017
    $70
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    Traveler (106)
    Room & Suite (105)
    Pool & Beach (15)
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    Overview
    • Excellent10%
    • Very good18%
    • Average18%
    • Poor17%
    • Terrible37%
    Travelers talk about
    “spa staff” (5 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Pets Allowed
    Spa
    Wheelchair access
    Meeting Rooms
    Self-Serve Laundry
    Private Balcony
    2.0 Star Hotel
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (393)
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    161 - 165 of 391 reviews

    Reviewed January 1, 2015

    We were disappointed with this hotel. It was a great location. We loved being right in the heart of Hot Springs. However, we booked this hotel SPECIFICALLY because both the Hotel.com and the hotel website said it has a spa on site. However, the spa...More

    2  Thank dzanre
    Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded January 4, 2015

    While Hot Springs is a National Park, it is also a small town. Unlike a major city such as Dallas or Las Vegas, it is not feasible to keep our spa open seven days a week during the off season. During the winter months, our...More

    Reviewed December 5, 2014

    We stayed here on our Wedding night December 26th, 2011 We stayed for a week. I complained every single day about the OLD MATTRESS int he hallway outside out room. Our room was nasty! The non smoking room has cigarette but son the crack old...More

    2  Thank mkeathley
    Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded December 7, 2014

    If I understand correctly you stayed with us on December 26 three years ago. On Christmas, we try to give as many members of our staff the day off, so that they can spend time with their families (this may explain why certain maintenance chores...More

    Reviewed November 21, 2014

    booked this hotel for two nights to enjoy the town. they are in the remodeling process and some rooms were completed and ours was not. although, it was large, comfortable and clean. the bed was real comfortable. the lobby used to be a thing of...More

    1  Thank Barb M
    Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded January 9, 2015

    Thank you for staying at our hotel. During the winter, the spa is open on Friday, Saturday & Sunday. During the off season the hotel is not always full, so we offer lower rates. This Christmas are lobby was truly of thing of beauty with...More

    Reviewed November 12, 2014

    I was wary after reading several negative reviews but liked the location so am staying here now. Perfectly clean with great beds, excellent showers and the room is well appointed. rick at the front desk was a delight as were all of the front desk...More

    1  Thank nosweatsoap
    Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded November 13, 2014

    Thanks for staying with us and thank you for your kind words . When a room is occupied (or when there is a do not disturb on the door) housekeeping will leave towels at the front door. We do keep linens, towels, blankets and coffee...More

    Reviewed November 9, 2014

    We almost didn't stay here because there were several low reviews of the place. That led my expectations to be quite low. However when we went in person to check it out, we were pleasantly surprised. The room was nicely decorated and very comfortable. Everything...More

    1  Thank Ellie K
    Response from fvs111, Public Relations Manager at The Springs Hotel & SpaResponded November 16, 2014

    Thank you for your kind and honest response. It is true, we have the best location in the heart of America's oldest National Park. We are upgrading the TVs and will soon have flat screen TVs in every room. I am sending this response on...More

    Park Hotel of Hot Springs
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    The Hotel Hot Springs
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    The Waters
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    Red Roof Inn Hot Springs
    194 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $69 - $113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 139
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Cancelon, TripOnline SA, Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your The Springs Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arkansas >
    • Hot Springs
    • Also Known As
    • The Springs Hotel Hot Springs ,
    • The Springs Hotel And Spa ,
    • Springs Hotel Hot ,
    • Downtowner Hotel Hot Springs
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    Traveler (106)
    Room & Suite (105)
    Pool & Beach (15)
    Dining (1)
    Hotel & Grounds (151)
    Bathroom (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Belinda L
    July 13, 2017|
    AnswerShow all 4 answers
    Response from Nanette M |
    Yes, the Spa is up and running, Thermal Baths, Massages, Facials.
    1
    Vote
    PigeonHead33
    March 6, 2017|
    AnswerShow all 8 answers
    Response from Springsstaff | Property representative |
    Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
    1
    Vote
    Room Tips
    "If you want the mountain view (vs the street) get a higher floor."
    Read review
    "Mountain view rooms were peaceful, but you can see all the action if you choose the street view!"
    Read review
    "Hotel offered WiFi...but, none of could get it to work on 6th floor"
    Read review
    "Pick a street side room so you wont miss a minute of downtown"
    Read review
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