We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Springs Hotel & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Springs Hotel & Spa
The Springs Hotel & Spa
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

332 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 330: English reviews
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a poor state of repair. Lobby has strong smell of foreign spices. Restaurant has very limited hours. Carpet. Ery worn. Room smelled like mold. The repainting that was done looked like it had been done by a child. Elevator had been repainted, nothing was taped off, sloppy, sloppy job. Representative of the overall maintenance of the... More 

Helpful?
Thank Scott S
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

We do share our lobby with a gourmet restaurant; it is fabulous. We painted the elevators this week and since we are never closed (the elevator continued to operate before the paint job was finished). There are several restaurants just a few feet away from our doors (as our the hot springs and Bath House Row). Thank you for visiting... More 

knoxville, tn
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Old hotel, needs work-but clean. Since we were on our way to a funeral in Oklahoma, we didn't need much sleep😕. Loud if your room is in the front of the hotel near the pool. Central enough to get a walk through the town. Good eating close by .....

Helpful?
Thank cajintn
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Yes, it is true we are in the center of the historic district of Hot Springs National Park. We are surrounded by historic buildings and old world charm. Thank you for your kind comments, please come again. More 

Bogalusa, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My husband booked a room for us, first couple get away in almost 7 years... I was a little nervous after reading some reviews, but we didn't change our plans. Checked in on a Friday, the two guys at the desk were very nice and helpful. Also noticed during the stay, they made a point of noticing who enters the... More 

Helpful?
1 Thank par214
Tunica, Mississippi
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

Very,Very Bad stay the first room was awful,the carpet was stained bad,the bed was dirty.they did give us another room, it was just as bad the carpet was bad, the tv didn't work right and there was a drip in the bathroom over the toilet my husband was not pleased at all never again.

Helpful?
Thank lw642116
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Sometimes guests have trouble working the remote for the TV (in that case we send maintenance up for a quick tutorial). A knob on a faucet must be shut off completely to stop the drip (again we could have helped you with this had you asked). More 

Travelers are raving about these Hot Springs hotels

Houston, Texas
Level Contributor
244 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is an old hotel that is showing its age. They haven't done much in the way of upkeep from what I can tell. I just stayed one night. It was noisy. I could hear road traffic. Looks like there is a vent above a door that goes out to the balcony that can't be closed. Also, the AC temperature... More 

Helpful?
1 Thank Ciahasher
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your kind comments. Yes we are in the heart of the National Park and in the heart of the historic district (this means the buildings are old but full of charm and beauty). Please come again. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed there Wednesday 27th - 29th. STAFF: Upon checking in, the Concierge was very friendly and professional. She thanked my boyfriend for his service in the military and provided us with helpful information. ROOM: Upon exiting the elevator, the hallways smell like soap.  Our room has had upgrades to the bathroom and furniture.  The bed sheeting is out-dated but... More 

Helpful?
1 Thank Regan D
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your positive comments (it sounds as if you had a wonderful stay). Please come again and enjoy the magic of Hot Springs National Park. More 

Alexander
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

the ac was broken the whole 4 days we were there...also, there was no housekeeping for the entire time & the carpet was dirty. the staff tried their best to help, but their hands were tied by some internal changes....they did comp us for the last nite cuz we were so uncomfortable the other 3 days. The lobby was nice,... More 

Helpful?
Thank MegA1953
Level Contributor
9 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

We was so excited to have trip going to hot springs after my first activity we so tired and we decide to go the hotel and maybe check-in little early we arrive at around 2:30p the check hour is 4 pm. The staff told us the no vacancy the hotel still full and we waiting until 4 pm. So finally... More 

Helpful?
Thank ARCQ
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Check in time is 4:00 pm (this is necessary when the hotel is packed with guests). I have been in most of the rooms and have never noticed any unusual smells. In any even, most of our rooms have private balconies that open to the outdoors... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2016 via mobile

My family and I booked 2 rooms for the weekend and driving in we became delayed. I called the hotel to let them know this, they were like "that's fine, that's fine" and wouldn't even take my name. It was about 2 hours later I received a call from the hotel asking if we were coming because they were booked... More 

Helpful?
Thank kimmijs76
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

We have two spacious parking lots directly behind the hotel (only a few yards not a mile, the only free parking in the heart of the National Park; somehow it wouldn't be right to turn a National park into a giant parking lot). There is a parking garage several blocks from us. Our male front desk clerk thanks you for... More 

port
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2016 via mobile

The staff of the Spa 135 went above and beyond the call of duty when they accommodated my late, last minute, request for a bath and massage. You just don't find this type of customer service anymore. The treatments were excellent.

Helpful?
Thank scot b
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your comments. We really do love to pamper our guests. Please come again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

275 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (72)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (11)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (20)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (194)
Viewed
Amenities (34)
Viewed
Other (56)
Viewed
Pool (14)
Viewed
The Hotel (90)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hot Springs hotels
0.2 mi away
Park Hotel of Hot Springs
Park Hotel of Hot Springs
#23 of 42 in Hot Springs
3.0 of 5 stars 251 reviews
0.7 mi away
The Hotel Hot Springs & Spa
The Hotel Hot Springs & Spa
#11 of 42 in Hot Springs
4.5 of 5 stars 28 reviews
0.9 mi away
Red Roof Inn Hot Springs
Red Roof Inn Hot Springs
#22 of 42 in Hot Springs
3.0 of 5 stars 170 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Candlewood Suites Hot Springs
Candlewood Suites Hot Springs
#21 of 42 in Hot Springs
4.0 of 5 stars 181 reviews
0.7 mi away
Embassy Suites by Hilton Hot Springs
5.3 mi away
Country Inn Lake Resort
Country Inn Lake Resort
#12 of 42 in Hot Springs
4.0 of 5 stars 94 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Springs Hotel & Spa

Address: 135 Central Ave, Hot Springs, AR 71901-3529
Location: United States > Arkansas > Hot Springs
Price Range: $79 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Springs Hotel & Spa 2*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Expedia, Hotels.com, Odigeo, Hotwire and Travelocity so you can book your The Springs Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Springs Hotel Hot Springs
The Springs Hotel And Spa
Springs Hotel Hot
Downtowner Hotel Hot Springs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay