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Staybridge Suites Hot Springs

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (124)
360
Panoramas (1)
Room & Suite (114)
Certificate of Excellence

About

#8 of 48 hotels in Hot Springs
Location
Cleanliness
Service
Value
Certificate of Excellence
Staybridge Suites is the choice hotel for anyone visiting Hot Springs, AR! Whether you are here on business or leisure, we have everything you need to feel right at home and have an outstanding stay!Our hotel is located on beautiful Lake Hamilton providing some of the best in room views in the entire city! We boast the amenities that are sure to please, including: -Free Buffet Breakfast-Indoor Pool-Free High Speed WiFi-Fully Stocked Kitchenettes-Business & Fitness Center-Theater Room-Free Guest Laundry-24/7 Pantry Store-Outdoor Patio w/ Grills-Complimentary Evening Socials Mon- Wed-We are located just seconds away from the fun and excitement of the water activities on Lake Hamilton as well as fine dining, shopping and the luxurious spas and baths of Hot Springs!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Meeting rooms
BBQ facilities
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
10Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
463Reviews
11Q+A
100Room tips
Traveler rating
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Popular mentions
The hotel was nice and pretty clean. The front desk staff was nice and they always spoke. The queen suite that we had was nice. The only reason why this is not a 5 star review is because I spotted a few house cleaning issues and the hotels were very “rough”. Other than that, it was a pretty good stay. I’m just very particular about cleanliness.
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Hotel overall was decent for the price we paid. We did have to get new keys 5 times- we were careful not to have them next to any other magnetic cards such as credit cards or cell phones - so we know it wasn’t us causing their deactivation. Constantly having to go back downstairs to get a new card when you can’t get into your room is pretty annoying especially when you’ve got a cooler and bag full of items in your hands. Front desk staff were friendly enough but were pretty hard to find every time we needed a new card. Breakfast and dinner (mon-wed they serve free dinner) were decent, but if you weren’t the first one there, you were waiting 10-15 mins for the buffet to be refilled while you watched everyone else eat, and depending on how courteous the other guests are (weren’t very polite when we were there, they’ll run right up for seconds when the food does finally come out- before you even get a first) food was decent enough but nothing spectacular- I’ve stayed at several other Staybridge suites where the food was a lot better. All in all it was an ok stay for the price we paid.
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I definitely do NOT understand all the great reviews this hotel has received. It was absolutely filthy. The lobby floor was sticky to your feet. The elevator was a mess with trash that remained for days. The room had numerous carpet stains and debris under the tables. The furniture was dirty and I felt that I may contaminate myself when sitting on it. All the lighting was dingy. The grill outside was a complete mess with grease and food debris all over it. Every hallway had a different bad smell from old man body odor to wet cigarette butts. Night staff sat behind the counter barefoot. Gross. I would NOT recommend this place to anyone.
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Response from IHGService, Guest Relations Manager at Staybridge Suites Hot Springs
Responded 5 weeks ago
Hi Inspiration788558, We want you to feel that Staybridge Suites can be your home away from home, and I'm sorry the room's poor state and lapses in the exteriors' upkeep prevented you from completely enjoying your time with us. I've sent you a private message to obtain more information about your stay which should now be in your inbox. I hope you take time to read it and get back to me when most convenient. Best, Pam G Case Manager IHGService
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My wife, son and I stayed 1 night (night of 12th May 2019) in this hotel. A very nice hotel on the shores of Lake Hamilton. A pity the rooms did not have patios or balconies from the rooms to take full advantage of the Lake view. It is located in a quiet part of Hot Springs, just off the Central Avenue where you have lots of shopping and eatery within a 1 to 2 mile drive. Will like to make special mention of Dan, the check-in staff who ensured that we not only got our preferred room with a view but also upgraded us to a King Suite with a separate lounge (with its own TV). Breakfast was good with a nice spread in a very comfortable and cosy seating area. Will definitely recommend this hotel.
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Response from StaybridgeSuitesHS, Sales Coordinator at Staybridge Suites Hot Springs
Responded May 17, 2019
Thank you for choosing Staybridge Suites of Hot Springs and for taking the time to provide us with your feedback! I will definitely let Dan know how appreciative you are of his services!! Hope you have a wonderful weekend and hope to have the pleasure of serving you and your family again in the future!
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This hotel is fine for overnight stays but is definitely not equipped to host a meeting for more than a small group. Did not communicate effectively on their capabilities, room size, number of chairs available (we had to rent 20 on our own at the last minute), and did not have staff available to help when the conference room air conditioning did not work properly. By the end of the meeting the temp was 80 degrees. There also was no podium or microphone available and the projector was not workable. Good thing I brought my own equipment as a backup. Hot Springs is a great place, the location of the hotel provides nice views of the lake and its a fine place to stay a night or two - just don't plan a meeting here. We did because it was very close to an off-site activity. Learned my lesson.
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PRICE RANGE
$103 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites hot springs hotel hot springs, hot springs staybridge suites
LOCATION
United StatesArkansasHot Springs
NUMBER OF ROOMS
85
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