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RSL Cold & Hot Springs Resort Suao

217 reviews
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Traveler (362)
Room & Suite (42)
Pool & Beach (36)
Overview
  • Excellent59%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible1%
Travelers talk about
“family vacation”(3 reviews)
“nan”(2 reviews)
“fish market”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (217)Write a Review
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32
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All reviewsfamily vacationnanfish markethot springsset menunice serviceexcellent hotelhotel roomtwo nightsbuffet breakfastpoolsvocationfangfacilitiesspaguestsbaths
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1 - 5 of 47 reviews
Reviewed November 30, 2017

Since we discovered RSL, we have been back annually. The hotel is unique with its offering of both the hot spring and cold spring baths. The water spa features and the roof top hot spring bath are outstanding and hard to find in another hotel....More

Thank EIizTong
Response from RSLHOTEL, 前廳部經理 at RSL Cold & Hot Springs Resort SuaoResponded November 30, 2017

Dear EIizTong, Greetings from RSL Cold & Hot Springs Resort Suao! Thank you so much for sharing such a wonderful review to us! We are so pleased that you had such a great stay. Your comments and suggestions are extremely valuable to us, so that...More

Reviewed September 27, 2017

A good place to have a vocation. With cold and hot springs. Delicious breakfast and dinner. The hotel only service stay overnight customer. So the total environment is very comfortable. Enjoy and relax.More

Review collected in partnership with this hotel
Thank kimchin20
Response from RSLHOTEL, 前廳部經理 at RSL Cold & Hot Springs Resort SuaoResponded September 30, 2017

Dear kimchin20, Thank you so much for sharing such a wonderful review to us! We are so pleased that you had such a great stay. Your kind words have been shared throughout the hotel so the teams can be thanked and recognised for their hard...More

Reviewed September 9, 2017

我們一家人8月21-23日入住瓏山林,check-out當天冒失的我竟然把手機漏在酒店房間的桌上,到火車快開走時才發現沒帶手機,趕快致電酒店,另一隻手機通話講到一半竟然也餘額不足,幸好我有先留下手機號碼讓酒店回電給我,他們的同仁很貼心的幫忙把手機從蘇澳送到礁溪火車站給本人,而且沒有收取任何費用。這種貼心的服務讓慌張的我感到無比溫暖,而酒店的設施及餐點都非常適合我們一家度假放鬆的需求,因此極力推薦給大家。I stayed in the hotel for two nights from 21-23 August. I left my mobile in hotel room when I check-out. When I happened to know my mobile phone left behind, the train was almost approaching to next stop. I quickly called the hotel. They...More

Review collected in partnership with this hotel
Thank jlam51688
Response from RSLHOTEL, 前廳部經理 at RSL Cold & Hot Springs Resort SuaoResponded September 11, 2017
Google Translation

Dear jlam51688, 首先感謝...More

Reviewed July 17, 2017

Great, great, great! You could not imagine that there is such a fabulous hotel in Suao town of Yilan County. I would strongly recommend this hotel to anyone who wants to have a relaxing holiday experience. I really love the swimming and hotspring facilities; the...More

Thank MilyWong
Response from RSLHOTEL, 前廳部經理 at RSL Cold & Hot Springs Resort SuaoResponded July 20, 2017

Dear MilyWong, We really appreciate your valuable feedback and it is glad to hear you enjoyed your stay at RSL COLD & HOT SPRINGS RESORT SUAO. We are committed to offering the best facility,food, also the excellent service to make our valued guest satisfied. Your...More

Reviewed June 28, 2017 via mobile

If you would like to have a holiday + stress release, I will highly recommend you to choose RSL. Hotel with lots of facilities (Hot & Cold springs, swimming pools, GYM, reading room, SPA, child play room, etc) ; Set breakfast with nice taste; Staff...More

Thank 69brendal
Response from RSLHOTEL, 前廳部經理 at RSL Cold & Hot Springs Resort SuaoResponded June 30, 2017
Google Translation

Dear 69brendal 非常感謝...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Indoor pool
Details
Price range
$255 - $573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Yilan County
#3 Spa Hotel in Yilan County
#4 Family Hotel in Yilan County
#5 Luxury Hotel in Yilan County
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$255 - $573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Yilan County
#3 Spa Hotel in Yilan County
#4 Family Hotel in Yilan County
#5 Luxury Hotel in Yilan County
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (362)
Room & Suite (42)
Pool & Beach (36)
Dining (25)
Business Center & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
AndreAna P
June 10, 2015|
Answer
Response from 813bryanl | Reviewed this property |
You should go to Suao Station, The station is not far from the resort,not more than 500m. If u want the pick-up service,maybe u can ask the resort.
1
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Room Tips
"Higher floors would offer a better view."
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"Seaview rooms are better"
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"Room space is a little bit small for me. But it doesn't matter, we spent all the time in water anyway ^^"
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"nothing to really say here as there really aren't any veiws"
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