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Silks Place Yilan

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201 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Taipei, Taiwan
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago NEW

This is a fantastic hotel for families with young children. As well as being very oriented and friendly towards children, the hotel can provide all the necessary additional items needed, from baby baths and sterilisers to cots and bed rails. Our room was spacious, clean, quiet and well stocked with bottled water. We were lucky to get an upgrade. The... More 

Helpful?
Thank Graham T
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Graham T, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the... More 

Kaohsiung, Taiwan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

It's our second time to visit here! It was not excited in the beginning of check in, because I didn't feel passion from the front desk, it didn't let me feel welcome from the staff like last time! But after we went into the room, we felt amazing again, the hotel is really sweet, it prepared the child's slippers and... More 

Helpful?
Thank LeoKuo
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear LeoKuo, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the future! More 

Los Angeles, California
Level Contributor
692 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 2 weeks ago via mobile

I'm not sure how much others paid but we booked a castle floor for 4 and it was not cheap. For the price of almost double Grand Hyatt Taipei we expected perfection. They were not bad kids had a awesome time and food was good but in my opinion buffet dinner should have been included in price. We stayed in... More 

Helpful?
Thank daikin
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear daikin, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the future! More 

Kaohsiung, Taiwan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 18, 2016

This hotel is awesome, bringing joys and warmth to kids ! The room was clean and the amenities was adequate. The kids own a tent in the room; that was lovely. Meanwhile, they also own a electric car or motorcycle when surfing the whole floor. All the activities inside take in consideration of the children. Only rain would wet the... More 

Helpful?
Thank Cowan S
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Cowan S, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital... More 

Hong Kong
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 2, 2016

Two floors are designated as race car themed hotel. Kids got to drive their cars on the floor. The hotel is generally clean and sizeable. The pool is nice. The food is great - gotta try the duck set at the Chinese restaurant. The staff are super friendly. There is a shopping mall, Carre Four and Toys R Us adjacent... More 

Helpful?
Thank Kit138
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Kit138, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital cinamax... More 

Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
Reviewed August 28, 2016

We booked a suite and rate is not cheap, it's about TWD20,000/ per night, our room #722. No valet parking, we stayed in a line for 30 min on Sat in order to get into hotel parking area. Outdoor patio board is loose and jacuzzi didn't function at the first night. We told front desk to change a room the... More 

Helpful?
Thank SherryKu
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Sherry KU, Thank you very much for choosing Silks Place Yilan and sharing this experience to our attention and we do apologies for the inconvenience it may have caused. Our duty manager tried to call the number via your profile but unfortunately it was not available. We did act immediately to fix the outdoor patio board and check the... More 

1 review
Reviewed August 10, 2016 via mobile

The hotel is excellent. The room is so clean and neat. My kids were very happy to stay there coz they can drive the cars. The location is so convenient. Staffs are helpful. Overall, we love the hotel and wish to stay there again in the near future.

Helpful?
Thank joanna m
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Joanna m, Thank you so much for taking time to write review of our hotel. We are delighted to know that you enjoyed staying with us. We have "movie unlimited" special offer for our valued room guest. Thank you for the encouraging comments. Sincerely look forward to welcoming you back in the near future. More 

St Helens, Australia
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 28, 2016

Maybe the best hotel in the area. It is located above a shopping complex with one floor full of various style restaurants. There are great facilities but there is no bar which is unusual for a hotel of this class. There is a nice little bar just outside the rear entrance near the bakery. Also a Macdonalds and Starbucks on... More 

Helpful?
1 Thank Ray T
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Ray T, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. The Lounge bar & restaurant is located on level 6 which is offering snack, set menu and drink. You could have a relax time there for sure! Thanks for your time and share, and we look... More 

Singapore, Singapore
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 28, 2016 via mobile

A rather expensive place to stay but it will keep kids and family entertained for the whole duration. Free movies to watch, or have a swim at the pool, or have fun time chasing the kids around the indoor playground with giant inflated robot slide, battery operated cars, ball pool, inflated house and a cooling corner where kids can play... More 

Helpful?
Thank Janicia S
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Janicia S, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We would like to share you that we have a brand new " WOW WOW LAND" kids club... More 

Taichung, Taiwan
Level Contributor
147 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed June 22, 2016

Stayed here for its well-known electrical powered car. Boys or girls will have a lot of fun as they can park their car right in front or inside the rooms. Do not miss their famous roasted duck (cherry duck) as well. Its the best hotel in Yilan.

Helpful?
Thank Sapteo
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital cinamax... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Red Lantern Restaurant
Red Lantern Restaurant
Cuisines: Chinese, Asian, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 

Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
Location: Taiwan > Yilan
Price Range: $271 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silks Place Yilan 4.5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Yilan
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Questions & Answers

Here's what travelers have asked, with answers from Silks Place Yilan staff and other travelers.
4 questions
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Questions? Get answers from Silks Place Yilan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rainy season!!”
 of 5 bubbles CowanS_12, Sep 18, 2016 | Read review
“The fitness center does not open until about 7.30”
 of 5 bubbles 62rayt, Jul 28, 2016 | Read review
“Pay a bit more for 8th floor, your kids will have personal car and they can drive around till late night”
 of 5 bubbles fstst2, Dec 30, 2015 | Read review
“only tried the restaurant there, did not stay”
 of 5 bubbles alfredp254, Jan 6, 2015 | Read review
“My room had a very soft bed. I like that, but not everyone would. I'm not sure if all the rooms have soft beds, probably they do.”
 of 5 bubbles KerG_11, Jan 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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