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Silks Place Yilan

Travelers' Choice award winner
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174 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Boston, Massachusetts
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

We booked a suite and rate is not cheap, it's about TWD20,000/ per night, our room #722. No valet parking, we stayed in a line for 30 min on Sat in order to get into hotel parking area. Outdoor patio board is loose and jacuzzi didn't function at the first night. We told front desk to change a room the... More 

Helpful?
Thank SherryKu
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is excellent. The room is so clean and neat. My kids were very happy to stay there coz they can drive the cars. The location is so convenient. Staffs are helpful. Overall, we love the hotel and wish to stay there again in the near future.

Helpful?
Thank joanna m
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Joanna m, Thank you so much for taking time to write review of our hotel. We are delighted to know that you enjoyed staying with us. We have "movie unlimited" special offer for our valued room guest. Thank you for the encouraging comments. Sincerely look forward to welcoming you back in the near future. More 

St Helens, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Maybe the best hotel in the area. It is located above a shopping complex with one floor full of various style restaurants. There are great facilities but there is no bar which is unusual for a hotel of this class. There is a nice little bar just outside the rear entrance near the bakery. Also a Macdonalds and Starbucks on... More 

Helpful?
Thank Ray T
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Ray T, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. The Lounge bar & restaurant is located on level 6 which is offering snack, set menu and drink. You could have a relax time there for sure! Thanks for your time and share, and we look... More 

Singapore, Singapore
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

A rather expensive place to stay but it will keep kids and family entertained for the whole duration. Free movies to watch, or have a swim at the pool, or have fun time chasing the kids around the indoor playground with giant inflated robot slide, battery operated cars, ball pool, inflated house and a cooling corner where kids can play... More 

Helpful?
Thank Janicia S
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Janicia S, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We would like to share you that we have a brand new " WOW WOW LAND" kids club... More 

Taichung, Taiwan
Level Contributor
143 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed June 22, 2016

Stayed here for its well-known electrical powered car. Boys or girls will have a lot of fun as they can park their car right in front or inside the rooms. Do not miss their famous roasted duck (cherry duck) as well. Its the best hotel in Yilan.

Helpful?
Thank Sapteo
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital cinamax... More 

Taipei, Taiwan
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2016

I think this hotel is fantastic for families, as they've got impressive services and facilities for children. Not ideal for couples if you just want a romantic and quiet getaway. The room was nice and clean and spacious. The food was pricey though and the breakfast buffet was okay. It's nice that there are some restaurants downstairs in the shopping... More 

Helpful?
Thank Shirley C
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Shirley C, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2016

Great hotel for boys cos they get to choose their own electric car and drive up to the hotel room. Some tips: Cars are not big so kids over 6 may not fit in or the car gets very slow; if you plan to visit Yilan and DIY factories etc in Yilan it may be difficult to get your kids... More 

Helpful?
1 Thank Angela H
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Angela H, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. And from now on, we will offer an exclusive offer for our in-room guests that you can enjoy "unlimited movie" at LUNA digital cinemax by our treat!! So one-stop destination will be your perfect choice only... More 

Hong Kong, China
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 30, 2016

The hotel is definitely kids friendly. My son and daughter are very happy and overwhelmed by all the cars. Unfortunatly we were only able to access one time at the outdoor playground as it was raining throughout the period we stay. Rooms are pretty big and clean overall. We also tried the chinese restaurant where they are very famous of... More 

Helpful?
Thank Vera Y
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Vera Y, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. And from now on, we will offer an exclusive offer for our in-room guests that you can enjoy "unlimited movie" at LUNA digital cinemax by our treat!! So one-stop destination will be your perfect choice only... More 

Singapore River, Singapore
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 26, 2016 via mobile

It was one of the new hotel in recent year. The hotel looks really great on the website and also from the design. The room is pretty big with outdoor balcony Level 7, there is a indoor playground which allow us to play for free Unfortunately, the door for all the room is not sound proof!!! We suppose to stay... More 

Helpful?
Thank bennett_wpl
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear bennett_wpl, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. Regarding the noise issue, we are the kid-friendly hotel, especially there are playground-Fantasy Castle at the 8 Floor, therefore it would be more noisy. We apologize for any inconvenience caused. Please don’t hesitate to let us know... More 

Singapore, Singapore
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 30, 2015

If you have 3-13 years old then this is the hotel you got to choose. It is a beautiful hotel fully loaded with kids activity with no extra charges, it also next to a mall. The kids club and the swimming pool is excellent. It is a heaven for family with young children

Helpful?
Thank fstst2
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear fstst2, We are the No. 1 kid-friendly hotel recognized by yam.com in 2014 and 2015. We are committed to strive toward offering the best facility and service to make our valued guest satisfied. Again, thanks for your feedback and we look forward to your next visit in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Red Lantern Restaurant
Red Lantern Restaurant
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 

Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
Location: Taiwan > Yilan
Price Range: $275 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Silks Place Yilan 5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Yilan
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