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Jetwing St. Andrew’s

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1,244 Reviews from our TripAdvisor Community

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Showing 945: English reviews
Jeddah, Saudi Arabia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A highlite of our stay at st andrews was the tour to identify 7 different frog species in srilanka. ishanda the naturalist took a lot of pain to explain and show the different types in srilanka.Kids enjoyed and are still talking about it.Thank you very much Dilshad Aziez Jeddah

Helpful?
Thank zztop84
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Thank you for taking your valuable time to complete the review on TripAdvisor, We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Nuwara Eliya We thank you once more for your review... More 

Colombo, Sri Lanka
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first hotel in Nuwaraeliya trip. I had high hopes as I was coming from Jetwing Blue , Negombo which was a beautiful hotel and the price i paid for this reservations. This is a Bungalow turned into a hotel type of a property. Compact in size. The management was very sweet to upgrade us to a suite... More 

Helpful?
Thank SandyAnu
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We highly appreciate your review of our hotel. We are deeply sorry to hear that the in room dining facility has not been able to meet your desired expectations and we offer you our sincere apologies for the inconvenience caused. Please be informed that your constructive criticism has been considered and the same has been forwarded to the... More 

Muscat, Oman
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The location of the hotel is a major plus point apart from the colonial architecture. The room was quite comfortable for a family of three and had the basic necessities. The breakfast was quite good considering that there was a wide array of dishes to choose from. We had also ordered food from the hotel restaurant for dinner and the... More 

Helpful?
Thank kamalvar
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Many thanks from Jetwing St Andrews Nuwara Eliya for placing your review and we really appreciate your keenness in placing a constructive review on TripAdvisor. We are glad that you have had an exceptional Sri Lankan food experience. We are sincerely apologizing for the restaurant waiter’s incident and we have taken necessary actions to avoid such cases. Once... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We are only staying for a night but we will definitely come back again. I like the old ambience and yet it was very comfortable in accordance to our modern standards. The room is clean, the shower is working with hot water and room service was fast and courteous. I love how my room would make shabby chic proud. I... More 

Helpful?
Thank Marilyn L
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Thank you for your review refers to your recent holiday visit to Nuwara Eliya. We are glad that you have enjoyed the room facilities. We have shared your comments about the electricity socket with our engineer to look in to the matter with a positive note. We appreciate your feedback and will do our best to try to... More 

Jona, Switzerland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are very nice and clean, only the windows doesn't close very good. When it's cold outside it needs a heater. The buffet with the local food is very good, even the à la carte is very nice. The beverages at the bar with international and Sri Lanka food is also very good. The bathrooms are very clean and... More 

Helpful?
1 Thank Walter J
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, It was a great pleasure to read your wonderful comments on TripAdvisor on your recent stay in our property. We are very much glad to share your compliments with our team and surely this helps us to do better in future. We hope that you have enjoyed your holiday in Nuwara Eliya to the maximum. We hope that... More 

Thurrock, Essex
Level Contributor
255 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here just one night as part of a tour. We were given a lovely big suite in the second floor of the old wing. The room was spacious and comfortable but the bathroom a little damp. It was quite cold so we did not open the windows so this did not help. Breakfast was good with a plentiful... More 

Helpful?
Thank lovehols4
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Thank you for the time devoted in posting a valuable feedback on TripAdvisor following your recent stay with us at Jetwing St. Andrew’s. We have taken note of your comments and the particular room has been inspected for necessary preventive actions. We are so glad that you have enjoyed your stay with us. Please inform us regarding your... More 

Bangalore
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked the jetwing cottage for a one day stay,the cottage is a quaint old english house converted to suites and it was pleasant to stay,though one needed room heaters to ward off the cold night.the shower ,especallly the hot water had a mind o its own and would vary temperature and volume of flow in spurts.the cottage is an... More 

Helpful?
1 Thank bhashyam
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Thank you very much for sharing your experience on TripAdvisor. We regret and sad that we have not reached your expectation. We have taken your comments positively and necessary actions taken with the relevant departments. We have shared your comments with the Chef and the butler to improve the food services option at the Cottage. We sincerely apologize... More 

Sri Lanka
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The chicken buriyani which brought us to the hotel for a second time,was fabulous.hats off to the chef.renovations at the hotel are a master piece.my daughter enjoyed the environment.thanks to Mr.Wijitha and Miss.Sujani for their wonderful hospitality.

Helpful?
Thank vijeyprasanna
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We sincerely thank you for choosing to have lunch at Jetwing St. Andrew’s during your recent visit to Nuwara Eliya. Your comments are most appreciated and have been passed down especially to the relevant team. I hope holiday visit was joyful and full of special memories. Wish to see you soon at Jetwing St Andrews for an overnight... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very good hotel. Peaceful environment and delicious food. The food presentation is amazing and creative. Beautiful garden with lot of greenery also they maintain very well. friendly staffs and always helpful.This hotel is really following the same British style it's really excitement. Welcome method is friendly and make us relaxing. This hotel is worth for money.

Helpful?
Thank Yasodha y
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, It was a great pleasure to read your wonderful comments on TripAdvisor on your recent stay in our property. We are very much glad to share your compliments with our team and surely this helps us to do better in future. We hope that you have enjoyed your holiday in Nuwara Eliya. We look forward to welcoming you... More 

Yellowknife, Canada
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this great hotel, the food is first class and the service from the front desk , to the restaurant is exelent, personnel is realy friendly highly recomend this hotel, old charm , and traditions.

Helpful?
Thank tonyvane
Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We highly appreciate your review of the Jetwing St. Andrew’s. We are simply delighted to note that you have enjoyed your stay and sincerely thanking your words of praise on our services and facilities. We continue to be committed to provide you and all our guests with the highest standard of service in the industry and to that... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Standing out amidst the inspiring scenic beauty of mist shrouded mountains and lush greenery, Jetwing St. Andrew’s enjoys a captivating locale in Sri Lanka’s hill capital Nuwara Eliya. Retaining its unique, old world charm, the hotel is now a grand colonial residence that exudes a sense of historic grandeur. ... more   less 

Additional Information about Jetwing St. Andrew’s

Address: 10 St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $137 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jetwing St. Andrew’s 3.5*
Number of rooms: 56
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Also Known As:
St Andrews Hotel
Hotel St Andrews
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