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Grand Hotel Road, Nuwara Eliya 22200 Sri Lanka
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2720)
Dining (340)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand Hotel
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 125 hotels in Nuwara Eliya
Travelers' Choice
Grand Hotel, an Iconic Landmark of Sri Lanka situated in the high elms of Nuwara Eliya (known as "Little England" or "Switzerland of the East"), counts on a heritage exceeding 127 years. Enchanted with the tranquility and beauty of the salubrious climes of Nuwara Eliya, Sir Edward Barnes, Governor of Ceylon during the era from 1830 to 1850 built the Barnes Hall at his own expense, which now stands as the legendary "Grand Hotel" Whilst maintaining the British Colonial architecture, the Hotel has evolved to resonate palatial grandeur blended with exceptional hospitality that has surpassed the expectations of many a visitor.
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Room & Suite (224)224
Full view
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Books, DVDs, music for children
Children's playground
Public wifi
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Bicycles available
Game room
Horseback riding
Mini golf
Bicycle tours
Evening entertainment
Walking tours
Children's television networks
Indoor play area for children
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Steam room
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Currency exchange
Gift shop
Outdoor furniture
Sun terrace
Sun umbrellas
Butler service
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Extra long beds
Dining area
Interconnected rooms available
Room service
Seating area
Separate dining area
Separate living room
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
Park View
Historic Hotel
Languages Spoken
English, Arabic, Hindi, Indonesian and 3 more


Full view
79Somewhat walkable
Grade: 79 out of 100
19Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
3,192Reviews23Q+A100Room tips
Traveler rating
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  • 91
Time of year
Traveler type
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  • English
Popular mentions
Onasius Fernando wrote a review Dec 2
Nuwara Eliya, Sri Lanka473 contributions37 helpful votes
A please that like no other the best place to enjoy the English and admire the most colonial type treatment with more guest service with tea and cookies all very good and best place to stay in style like a English man
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Date of stay: December 2020
Divzin08 wrote a review Jan 2020
Bengaluru, India102 contributions22 helpful votes
Hotel's Favorite
This is what we had booked for our 2 day stay based on the highly reccommeded reviews online and Blog Articles from fellow travellers . With an open mind we decided to judge after our stay . On day 1 With a drop in temperature we could see most of the late check in guests huddled in the parlour sipping on their welcom drink same as us . There was something very homely about the parlour room . A walk is highly recommended in the Garden within the hotel premesis . The guest coordinator in charge upgraded us to a family suite of 2 bed room instead of providing two separate suite rooms , which turned out to be even better . The view happened to be the front part of the hotel where you could see the guests walking in and also the wide garden which boasts of the Gigantic Bull Bay tree with Huge white flowers . Next day was pongal and every guest was welcomed with the hosts claid in traditional ethnic attire , The women in Beautiful sarees with sweet smelling flowers in their hair and vermillion on their forehead where as the men in a cotton Half sleeve shirt and a lungi . No complains about the breakfast . Every dish off the counter both multicuisine and the local cusine was excellent . The courteous waiters make frequent rounds asking "tea sir / tea madam" thus keeping you well caffinated for your day :) As for places to visit close by you can definitely go for the speed boat ride , shop for fresh fruits at a nearby fruit vendor hub and also pay a short visit to the age old post office . We lunched at a Thai restaurant (again within the hotel premesis) Authentic food . Must try the sticky rice and mango dessert . As for the main course most of the items are uniquely flavoured so your are bound to enjoy (I suggest you Lunch / dine atleast once here ) the spa section is decent (I would'nt say exceptional )any how the masseuse here are well experienced . The indoor pool is the highlight of this place. Soak in and relax while listening to live classical music played on the intrument flute and sitar . Again based on the online reviews we orderd indian food from the near by retaurant (which I believe belongs to the hotel ) called the The Grand - coffee bar . Bad experience :( the biryani was half cooked with semi boiled rice and the roti was too rubbery , Butter chicken was okay to eat . Make sure you dine within the hotel or at a different place . OVERALL love everything about this place . The aged furniture to the service and hospitality provided by the hotel staff . A warm and charming place at the right location . NOTE: They provide accomodation for your driver / staff /help . I have attached few pictures of the hotel premesis and also the room.
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Date of stay: December 2019
Room Tip: Every room and service is good here .
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3 Helpful votes
Response from Refhan R, General Manager at The Grand Hotel
Responded Feb 9, 2020
Dear Valued Guest, Thank you for taking the time to share your experience at The Grand Hotel Nuwara Eliya on TripAdvisor. It is truly encouraging for me and my team to receive such positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, and let us know of your plans to visit Sri Lanka in the future. Yours Sincerely Refhan Razeen General Manager Grand Hotel Nuwara Eliya
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Methyma K wrote a review Nov 2020
Colombo, Sri Lanka1 contribution
i spent two nights at this hotel for a business function in Nuwara Eliya.as a repeat guest i was upgraded to a junior suite.stay was very remarkable and this hotel is a pure bliss. the rooms were outstanding.staff was very kind and helpful.
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Date of stay: November 2020
Bumika J wrote a review Nov 2020
1 contribution
The staff are truly excellent and cannot do enough to ensure your stay is comfortable. We were greeted on the street by a delightful concierge who showed us through to reception. All a very pleasant experience despite the need to be careful. The staff were perfect as always. A weekend to remember
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Date of stay: November 2020
Sleep Quality
Rhadika J wrote a review Nov 2020
2 contributions
We came all the way from Colombo to spend the weekend after lockdown. Hotel was Soo keen about covid protocols. We love this hotel and we love to stay again and again. We hope to visit again on December for Christmas Eve.
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Date of stay: November 2020Trip type: Traveled with family
$138 - $202 (Based on Average Rates for a Standard Room)
grand hotel nuwara eliya
Sri LankaCentral ProvinceNuwara Eliya
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Frequently Asked Questions about The Grand Hotel
Which popular attractions are close to The Grand Hotel?
Nearby attractions include Post Office Nuwara Eliya (0.3 miles), 19th Hole Pub (0.1 miles), and Visit Nuwara Eliya (0.1 miles).
What are some of the property amenities at The Grand Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel?
Conveniently located restaurants include Barnes Hall, Themparadu, and Grand Indian.
Are there opportunities to exercise at The Grand Hotel?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Is The Grand Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Nuwara Eliya.
Are any cleaning services offered at The Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Grand Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, Indonesian, Tamil, Sinhala, and Nepali.