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Heritance Tea Factory

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Heritance Tea Factory
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2,102 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
dubai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It's a concept hotel but they have gone all out to add the trimmings to make this into a great holiday destination. Stayed in the junior suite, which was nice but the view wasn't great. It seems the premier rooms while smaller have a better view. The hotel itself is beautifully maintained and they have done their best to preserve... More 

Helpful?
Thank DubaiHarsha
Bunbury, Australia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent two nights here and rated it the best hotel of our trip. It is about half an hour from Nuwara Eliya so don't plan on walking into town, but its position amid the tea plantations with clouds ghosting through the valleys is unique. The building is charming, the staff attentive and friendly, and the rooms cosy even if... More 

Helpful?
Thank chrisll_11
Horley, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Uniquely converted from a tea factory to a lovely hotel we loved this hotel. The only reason it didn't get 5 stars was because the room was freezing! The weather wasn't great (rain and strong wind) but neither was the heater in the room! That aside we thought the service from the staff was excellent, as was the breakfast...so much... More 

Helpful?
Thank Lottieloves0
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I wished I would have stayed here...absolutely in the lap of mother nature. Tea plantations all around. We went to visit this place for a quick meal. We had a variety of tea and some light snacks behind the lobby area. So worth having spent all that time. It was highly recommended visit by my mom who had stayed there... More 

Helpful?
Thank priyanki m
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the recommendation as a must visit in Sri Lanka. Your title of the review too is really inspiring. We are eagerly waiting to welcome you at Heritance Tea Factory and please... More 

London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An old Tea Factory converted into a Hotel - full of character, artefacts, memorabilia and where you can have a tea picking experience. Old style lift takes you to your quaint room overlooking the lush green hills of Nuwara Eliya - simply beautiful. As it's cool in the hills,the rooms are equipped with heaters which come in very handy as... More 

Helpful?
Thank HemaSolanki
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a unique, wonderful holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences offered including the beautiful environs. We invite you and your loved ones to spend another leisurely time with us when you are back on holiday. Yours... More 

Doha, Qatar
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

A charming hotel on top of a hill offering a genuine and authentic colonial experience. We were particularly pleased with the tea plucking experience and a special thank you to Sous-Chef Samnu for preparing dishes specially for our five year old fussy eater every night.

Helpful?
Thank Hashin2013
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a unique, wonderful holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences offered including the tantalizing gastronomic experience offered. We invite you and your loved ones to spend another leisurely time with us when you are back on... More 

Dubai
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Abandoned tea factory has been converted to a hotel with a theme "tea and history of tea plantation". Overall experience is great and the service of the staff is also excellent. Very clean comfortable rooms and bathrooms. However the dinner and breakfast buffet needs improvement in terms of their taste especially the local dishes. Overall food quality is not up... More 

Helpful?
Thank Soursop_lk
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and relaxing experience together with the sweet surprises. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory. More 

Adelaide Hills, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

You could never find a more beautiful setting surrounded by a tea plantation The food was excellent and we had the most amazing 7 course meal in a railway carriage .service outstanding once in a life time experience This is quite a small property service always spot on You even recive sparkling juice each morning for breakfast. Hesitance properties certainly... More 

Helpful?
Thank Michelle S
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a unique, wonderful holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences offered. We invite you and your loved ones to spend another leisurely time with us when you are back on holiday. Yours Sincerely, Roshanlal Perera. General... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I like how this hotel used to be an actual tea factory (a very old one) which was abandoned then refurbished to a hotel. Rooms: Quite spacious, clean and well maintained. -Excellent service and hospitality, very friendly staff. Fantastic View... However I expected more from the restaurant (especially since H.Kandalama offered a huge buffet.). Food was not that tasty and... More 

Helpful?
Thank Osron D
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the positive endorsements as well as the suggestive comments on the variety of cuisine. We shall incorporate your insights wherever possible. Your title of the review too is really inspiring. We... More 

Hannover, Germany
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

An unusual blend of comfort and elegance: With an open fire in the entrance hall, an effective heating in the room (in June !!), an enchanting little garden just below the hotel and the cozy bar warms the Heritance Hotel soul and body of the visitor in a cold June evening. In addition, the unusually attentive, even affectionate service and... More 

Helpful?
Thank urlaubsmuffel2016
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a unique, wonderful holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences offered including the beautiful scenery and the unique attire of the staff members. We invite you and your loved ones to spend another leisurely time with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $233 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritance Tea Factory 4.5*
Number of rooms: 57
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya
Hotel Style:
#1 Spa Hotel in Nuwara Eliya
#1 Luxury Hotel in Nuwara Eliya
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