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Heritance Tea Factory

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$323*
$141*
$147*
$323*
$141*
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Heritance Tea Factory
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2,480 Reviews from our TripAdvisor Community

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Showing 2,090: English reviews
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Newcastle, Australia
Reviewed yesterday NEWvia mobile

The location of this hotel is really unique and beautiful. The hotel is a converted tea factory and although the concept is great it could be refined a bit. The entrance and foyer is really well presented and the check in and welcome was really great. The rooms are quite small and the bathrooms are even smaller - with a...

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Helpful?
Thank Helen H
Kandy, Sri Lanka
Reviewed 2 days ago NEW

We had our honeymoon in the tea factory,We stayed at the executive floor. No more words to mentioned, It's truly amazing.Real Hospitality.Warm welcoming.Very nice location.Need to mentioned all the front office team, IRD team, Restaurant team.Special place to honeymooners. We will back soon.Really we miss tea factory.

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Thank chankatransgenics
Colombo, Sri Lanka
Reviewed 2 days ago NEW

The location Is superb and the service is excellent. You will get the panoramic view of the surrounding not even from the room, but even form the bathroom. A wonderful location for a romantic stay. You can cycle in area and you can have a morning walk. The rooms at the top floor is recommended as the view becomes even...

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Thank Charith B
Lincoln, United Kingdom
Reviewed 2 days ago NEWvia mobile

Oh I love this hotel. Not what I expected at all but the inside is fantastic and has kept a lot of the original features from the factory. The surroundings are breathtakingly beautiful and for that special occasion you could dine in the railway carriage with a six course menu. I would definitely book this in advance as there are...

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Thank TerriMackintosh
Melbourne, Australia
Reviewed 3 days ago NEW

The hotel sits high amongst the verdant tea bushes in an amazing setting. This old tea factory has so much character that it really is a must to stay there. All the staff are wonderfully friendly and this old tea factory has been lovingly turned into an excellent, well appointed hotel. All around the hotel are the remnants of its...

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Helpful?
Thank Jane B
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing service as well. We invite you and your loved ones to spend another leisurely time with...

Fayetteville, North Carolina
Reviewed 3 days ago NEWvia mobile

Good hotel centrally located to great viewing spots in the tea estates. Food is above average and staff are wonderful. It IS a tad on the pricey side and just bear that in mind when you eat the dinner buffet. Steer clear of pork - fatty.

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Helpful?
Thank CTopher81
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

London, United Kingdom
Reviewed 1 week ago

We stayed two nights, it was the last place we went to on our wonderful trip to Sri Lanka and what a place. The views are spectacular. The hotel is so different being a converted tea factory. It really is so quirky. The staff were so lovely. Cannot fault the food. The rooms are not modern but they are in...

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Helpful?
Thank Hayley W
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing service as well. We invite you and your loved ones to spend another leisurely time with...

Cambridge, England, United Kingdom
Reviewed 1 week ago via mobile

My husband and I stayed for two nights at this gorgeous converted tea factory. We drove directly from Colombo which with traffic turned out to be an eight hour drive after a 10 hour flight from London which won't be for everyone. We'd had the choice of whether to stay a night in Colombo first and had decided to do...

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Helpful?
Thank Ann D
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the positive endorsements as well as the recommendations given. We are eagerly waiting to welcome you at Heritance Tea Factory and please make your plans for a longer stay next time...

Newcastle, England
Reviewed 1 week ago

WOW, brought an end to a fantastic holiday. Final night of our 7 night tour with car and driver was spent here. Drizzle and gloom all night however the food was the best in Sri Lanka in my opinion and the service was outstanding.

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Helpful?
Thank Camos07
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing service as well. We invite you and your loved ones to spend another leisurely time with...

London, United Kingdom
Reviewed 1 week ago

We spent two nights here as part of a tour of Siri Lanka. The hotel is unusual in being an old tea factory but it has been well converted and provided a restful place to stay in what was a hectic schedule. Indeed one of the highlights of our trip was provided here as we were able to secure a...

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Helpful?
Thank Serrif1
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your sentiments shared with us. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $181 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Tea Factory 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya
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Questions & Answers

Here's what travelers have asked, with answers from Heritance Tea Factory staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best View, Helpful staff”
chankatransgenics, 2 days ago | Read review
“A third floor room in the corner is recommended due to panoramic view”
charithb2015, 2 days ago | Read review
“Higher floors have better views.”
Serrif1, 1 week ago | Read review
“Best views are from top floor - 4th Floor.”
PubuduA, 3 weeks ago | Read review
“choose room with balcony”
EsterS758, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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