We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Rock Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Rock Hotel
View Map
{"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

142 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 111: English reviews
Karachi, Pakistan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

the first impression of the room was very poor. their manager was in colombo so no one else knew that we had a reservation although we did it a week ago. When no one knew about our reservation so reaching at around 9 p.m we were not offered any food although it was in the package. So we had to... More 

Helpful?
Thank Abdul samad V
Colombo, Sri Lanka
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hey. Nice to write about The Rock Hotel. Unforgettable night in calm environment with one of the best staff. Attractive old rooms. Specially ground level facilities. Every thing well maintained. Nothing to complain. Very good.

Helpful?
Thank Kithsiri D
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Let me say “ Thank You” for your review. We were delighted to read your review and very pleased to noted that your experience with us was an exceptional one. Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience. Once again we thank... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 17, 2016

We were booked for one night here. We had booked three rooms for six people. The only quibble we had was the difference in size of the rooms. One of the rooms allotted to us was significantly smaller. On inquiring we were told that the smaller room was a standard double room while the other rooms were for triple sharing.... More 

Helpful?
Thank SravD
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. I’m happy that your needs were fulfilled and I’m looking forward to having you again as a guest in our hotel. We have always been commended for our service which is the reason we have guests who recommend us even with few negative points being brought up in... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 7, 2016

We had been there post Christmas in chilly December,it's little outskirts of the town,an old English cottage renovated as a hotel .It's a beautiful place,the staff is very courteous and would accommodate our preferences easily and they go an extra mile to make sure your stay is pleasant.Would love to visit again,easily the best place i have been to in... More 

Helpful?
Thank yashas n
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, It has been a pleasure to have you with us again. We are more than happy to read that we could fulfill your expectations. Our staff will be delighted to hear that their service was appreciated. Most of our guests are repeaters just like you and we are privileged to have such loyal clients. We hope you will... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 30, 2016 via mobile

We have been there for last 4 nights.we didn't expect much but they have done everything we asked 100% neat.the room was clean and comfortable.nothing to complain.everything was good as a 3 star hotel.i recommend any local and foreign travelers to stay there.

Helpful?
Thank Saminda H
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest! Thank you for taking the time to let us know about your experience at Rock. Our Team is delighted to hear that you felt 100% happy with the arrangements. We would be very happy to have you with us soon again. Once again thank you very much for recommending us to local & foreign travelers. Wish you the... More 

Kandy, Sri Lanka
1 review
4 of 5 stars Reviewed June 26, 2016

June 18th 2016 we were at Rock with 2 other families and it was fantastic! Since the whether was not favorable we had to stay inside but we all loved the stay inside. The rooms were very clean and neat. Bath rooms are clean. The staff was very friendly and helpful. I specially wants to thank for the chef for... More 

Helpful?
Thank ranjiw2016
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you very much for your positive response and for highlighting our service. It is a pleasure to see that you enjoyed the encounters with our team. As we put a lot of effort in ensuring warm and personalized service towards our guests, it is a great joy for us to see that mine and Mr Ashoka's efforts... More 

1 review
4 of 5 stars Reviewed June 19, 2016

The experience at Rock was a very pleasant one. The rooms were very clean and comfortable. Bathroom was very clean an functional. The Manager and the staff were very friendly and helpful, and tried there best to give a good service. Food was tasty how ever would have preferred more options.

Helpful?
Thank Chandima B
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Happy Guest, It is great to hear that you had a pleasant stay with us and thank you for praising our staff & service. We strive to ensure the highest level of personalized service. Will definitely look into the aspect of adding more options on our menu. All the best and hope to see you soon! Best Regards, Sachini... More 

Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2016

This is a relatively new hotel and still needs a few finishing touches (no coathangers or tea/coffee making in the room) but the staff and friendly and very keen to assist in any way. The rooms are very spacious, big beds and a large balcony from which to watch the clouds roll by and enjoy the fabulous 180 degree view... More 

Helpful?
Thank JaneDigby
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We will look into to the aspects of cloth hangers but wonder why the tea making facility was not available as we make it available in all rooms.But thank you for praising our staff & admiring... More 

1 review
4 of 5 stars Reviewed April 17, 2016 via mobile

The manager and staff were very helpful and pleasing.The food was tasty too.The rooms were clean and comfortable.It is conveniently located close to the town.Ideal place for a holiday amongst the hills

Helpful?
Thank Andrea S
Rock N, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Happy Guest, Thank you for praising our staff & their service. We make the best effort to meet our guests requirements. We are happy to know that your stay was a memorable one. Hope to see you once again in the near future. Best Regards, Sachini Ranasinghe Sales & Marketing Manager. More 

Northampton, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 26, 2016

The Rock Hotel views of the lake have been spoilt by a tall modern concrete monstrosity and the owner told us "the old businesses are being ruined by new money". The food was not very appetising and the rice was fridge cold but our driver said that's how Sri Lankans eat it. The bathroom was clean and functional. Some people... More 

Helpful?
Thank Jeremy W
Rock N, Sales & marketing Manager at The Rock Hotel, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. We will definitely look into the aspect of proving appetizing food which we could provide on your next visit. We have taken your feedback positively & will try our best to improve in areas mentioned. I’m happy that you enjoyed your sleep and I’m looking forward to having... More 

Questions? Get answers from hotel staff and past guests. Ask a question

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (51)
Viewed
Hotel & Grounds (13)
Viewed
Dining (10)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
View from Room (5)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nuwara Eliya hotels
1.4 mi away
MountView Cottage
MountView Cottage
#15 of 28 in Nuwara Eliya
4.0 of 5 stars 234 reviews
1.4 mi away
Midky Hotel
Midky Hotel
#8 of 28 in Nuwara Eliya
4.0 of 5 stars 176 reviews
0.1 mi away
Tea Bush Hotel
Tea Bush Hotel
#32 of 190 in Nuwara Eliya
3.5 of 5 stars 143 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
The Trevene Hotel
The Trevene Hotel
#6 of 118 in Nuwara Eliya
3.5 of 5 stars 393 reviews
1.3 mi away
Albany
Albany
#4 of 190 in Nuwara Eliya
5.0 of 5 stars 29 reviews
0.3 mi away
Richmond Inn
Richmond Inn
#7 of 190 in Nuwara Eliya
4.0 of 5 stars 97 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Guests will find all of the finest amenities in each of the 10 rooms in this popular 3-star hotel. Each room includes in room safe, desk, television. This excellent hotel in Nuwara Eliya also has laundry service/dry cleaning, restaurant, bicycle rental, car park. Facilities for recreation and leisure available include garden. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. ... more   less 

Additional Information about The Rock Hotel

Address: 60 Unique View Road, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $44 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rock Hotel 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Orbitz, Priceline, Travelocity, Hotels.com and Odigeo so you can book your The Rock Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay