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Overview
  • Excellent28%
  • Very good33%
  • Average21%
  • Poor14%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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50
48
26
18
4
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All reviewshomely environmentroom reservationroom service was superlarge comfortable roomsoft pillowssri lankaample spaceenglish hoteltype hotelclean sheetscomfortable place to staywalking distancethe hotel managervegetable soupcable tvstayed here for nightsboutique hotel
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1 - 5 of 146 reviews
Reviewed 1 week ago

We stayed The Rock Hotel Nuwaraeliya.It was nice experiences in Sri Lanka & The Rock with great customer service..Nice area.Polite staff.Large comfortable room with all the facilities that we expected.Specially hot water facilities.We were happy with all facilities & bar.We enjoyed dinner.Foods are Excellent. Thank...More

Thank Terence P
Reviewed 1 week ago

When we arrived at the hotel, it was half past 8, we were tired, but just by looking at the interior of the hotel and the comfortable rooms, our tiredness disappeared. Have to Say Tharanga who was playing a double role as steward and caretaker,...More

Thank Vindya R
Reviewed 2 weeks ago via mobile

The service at the hotel was great during check in. The room was a bit small but we were happy about having a sliding door between the shower and the toilet. We were disappointed with the dinner service. My friend and I arrived at 7:30,...More

Thank Deanne N
Response from Rock N, Front Office Executive at The Rock HotelResponded 2 weeks ago

Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room for you. Thank you for your words regarding the foods. We promise you to improve the food service that we offer. We highly consider on speed...More

Reviewed 2 weeks ago

When we reached this place we were surprised to see that the door was locked. It was a strange thing for us to find the door of a hotel locked. After waiting for few minutes they opened the door but then they were confused as...More

Thank Rakesh G
Response from Rock N, Reservation Executive at The Rock HotelResponded 2 weeks ago

Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room for you. Also, thank you for the kind words regarding the foods. We are continually trying to improve the variety and quality of food items that...More

Reviewed January 30, 2018

We went to the bar at the Rock Hotel in Nuwara Eliya for drinks. However our driver told us to buy the drinks in a shop, and then just buy the mixers in the bar. This worked, although the soda water at the bar was...More

1  Thank Peter T
Response from Rock N, Reservation Executive at The Rock HotelResponded 4 weeks ago

Dear Guest, Thank you for your review. We do take pride in catering to our guests’ needs the best way we can. We will highly consider on extortionate price. We look forward to another opportunity to host you at our property, and once again, thank...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$59 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$59 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (83)
Room & Suite (49)
Dining (16)
Questions & Answers
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jayanandana2015
December 6, 2017|
Answer
Response from Rock N | Property representative |
Dear Sir, Thank you for sharing your feedback regarding your stay! Also, thank you for the kind words regarding foods. We are continually trying to improve the variety and quality of food items that we offer. Thank you for... More
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Room Tips
"Best views"
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"Room number 202"
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"Home away from Home"
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"Room 204 had some nice views of a vegetable garden."
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