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Grosvenor Hotel

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Grosvenor Hotel
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139 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Dubai, United Arab Emirates
Reviewed 2 weeks ago

The rooms were beautiful and old from a time long ago. The hotel felt empty but had the charm. We enjoyed heading to town for good food and walking around. This is a one night stay hotel. You get a nice rest but the rooms are so big you never feel settled in. Our rooms were clean and the staff...

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Helpful?
Thank pgardne
Los Angeles, California
Reviewed 2 weeks ago

So yes this is old colonial style with very large rooms and a dresser etc. and not as bad as some reviews say, at least in my experience. However, they could buy new blankets... sheets were clean and neat...an average hotel.no AC..Regarding Wi-Fi I have come to the conclusion that except in big cities like Colombo or Kandy, no matter...

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Thank travel2findoneself
Reviewed 4 weeks ago

A colonial style hotel with average services. Great location close to the lake and city centre. No air conditioning. Breakfast ordinary, staff friendly and helpful. Over priced during holiday season. Limited parking places.

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1Thank Karuna C
Slovenia
Reviewed November 6, 2016

This is my the wors hotel in planet, dirty sheets, the stench of the rooms,hotel should be shut down, morning at breakfast we found in a cup with butter cockroach!!!In short, shame! At night there is no peace.

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Helpful?
Thank Alen V
Hastings, New Zealand
Reviewed October 21, 2016

First off all our room came with 3 single beds, not what we were advised we would get with our tour. The toilet leaked all over the floor, the room was freezing and internet basically non existent. They made breakfast for us the following morning for our Horton plains excursion, but the food was terrible obviously made the night before...

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Thank Mel C
Manama, Bahrain
Reviewed September 25, 2016 via mobile

It has a great feel of living in a colonial style 150 year old building, but needs a lot of maintenance and improvements in service, lighting and food. The doors and windows don't shut completely so you get very cold at night, and the Restaurant is repulsive, the staff seem to just hang around and talk loudly in the middle...

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Helpful?
Thank zishto67
London
Reviewed September 24, 2016 via mobile

We were delighted with this gorgeous dark wood colonial building on first sight. A grand building of old with the potential to be a great hotel, which it currently isnt. To echo other comments. It is very cold here. We had a terrible sleep the first night tho better the second night after requesting extra blankets. The room itself was...

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Thank miss_dotty78
Reviewed September 11, 2016

Old colonial hotel with great character however large ceilinged rooms and cool climate make for a chilly stay. Had to "pester" management for towels. Excellent lounge area where we were able to try out our Carrom skills (Sri Lankan billiard type game with draughts) whilst eating good snacks and drinking arrack. Bathroom could have been cleaner. Basic breakfast included. We...

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Thank MrAndMrsHonks
York, United Kingdom
Reviewed September 5, 2016

The hotel is a joke. Upon arrival we were shown our room - it was clear that there was a huge damp problem with the walls saturated and a musty aroma in the air. When we asked whether another room was available we were told all other rooms were taken, this despite numerous keys being left in the door at...

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Thank James_Garnett
Reviewed July 25, 2016 via mobile

It was the worst Hotel i ever stayed, To call it a hotel is a shame. The Manager was drunk, Found cockroaches and bed bugs in the room and bedding, Left the hotel midnight,Family was very disturbed but nearby Alpine hotel staff very gently accomodated and gave a Duplex room at very reasonable charge! Will only say never go to...

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Helpful?
Thank docvkathuria
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36 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Services
  • Free Parking

Additional Information about Grosvenor Hotel

Address: 6 Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $51 - $51 (Based on Average Rates for a Standard Room)
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont book this hotel.”
 of 5 bubbles 999melc, Oct 21, 2016 | Read review
“Make sure you have a good look at the room and the bed/linens before checking in!”
 of 5 bubbles Carre23, Dec 27, 2015 | Read review
“Don't bother until there is a new management.”
 of 5 bubbles 185philc, Nov 27, 2014 | Read review
“No such advice.”
 of 5 bubbles BadOrderBob, Feb 8, 2014 | Read review
“Not sure that there are any that are better than others.”
 of 5 bubbles Toppies_11, Nov 13, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question