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Grosvenor Hotel

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Grosvenor Hotel
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136 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This is my the wors hotel in planet, dirty sheets, the stench of the rooms,hotel should be shut down, morning at breakfast we found in a cup with butter cockroach!!!In short, shame! At night there is no peace.

Helpful?
Thank Alen V
Hastings, New Zealand
Level Contributor
6 reviews
Reviewed October 21, 2016

First off all our room came with 3 single beds, not what we were advised we would get with our tour. The toilet leaked all over the floor, the room was freezing and internet basically non existent. They made breakfast for us the following morning for our Horton plains excursion, but the food was terrible obviously made the night before... More 

Helpful?
Thank Mel C

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Manama, Bahrain
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2016 via mobile

It has a great feel of living in a colonial style 150 year old building, but needs a lot of maintenance and improvements in service, lighting and food. The doors and windows don't shut completely so you get very cold at night, and the Restaurant is repulsive, the staff seem to just hang around and talk loudly in the middle... More 

Helpful?
Thank zishto67
London
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 24, 2016 via mobile

We were delighted with this gorgeous dark wood colonial building on first sight. A grand building of old with the potential to be a great hotel, which it currently isnt. To echo other comments. It is very cold here. We had a terrible sleep the first night tho better the second night after requesting extra blankets. The room itself was... More 

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Thank miss_dotty78
Level Contributor
9 reviews
8 hotel reviews
Reviewed September 11, 2016

Old colonial hotel with great character however large ceilinged rooms and cool climate make for a chilly stay. Had to "pester" management for towels. Excellent lounge area where we were able to try out our Carrom skills (Sri Lankan billiard type game with draughts) whilst eating good snacks and drinking arrack. Bathroom could have been cleaner. Basic breakfast included. We... More 

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Thank MrAndMrsHonks
York, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2016

The hotel is a joke. Upon arrival we were shown our room - it was clear that there was a huge damp problem with the walls saturated and a musty aroma in the air. When we asked whether another room was available we were told all other rooms were taken, this despite numerous keys being left in the door at... More 

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Thank James_Garnett
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2016 via mobile

It was the worst Hotel i ever stayed, To call it a hotel is a shame. The Manager was drunk, Found cockroaches and bed bugs in the room and bedding, Left the hotel midnight,Family was very disturbed but nearby Alpine hotel staff very gently accomodated and gave a Duplex room at very reasonable charge! Will only say never go to... More 

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Thank docvkathuria
Perth, Australia
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 22, 2016

Cold, miserable room, no bed site lamps, poor shower. Why the hotel is charging guests to keep the room warm? The restaurant was also cold, the Sri Lankan dinner was reasnable but very basic breakfast. In colonial times the hotel was special but now is damp that needs plenty of improvement.

Helpful?
Thank mhg116
Yala National Park, Sri Lanka
Level Contributor
4 reviews
Reviewed July 20, 2016

It's not a five for or three stat hotel but it's a fun classic old place to stay. Apparently it's an old English mansion. I think it's good value for money . We had a fire place in our large room . ( wood costs an extra 600 rupee though and lasts about an hour) didn't need the fire for... More 

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Thank michaelgudge0n
Greater London, United Kingdom
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 14, 2016 via mobile

I agree with many of the previous reviews about this place, that is the management can let it down and also the decor is dated. The only accept CASH for payment and they also struggled to give me change when I payed in LKR, very suprising and dissappointing. Room was large and very clean. Bathroom was nice. This is a... More 

Helpful?
Thank Sunveer S
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Services
  • Free Parking
  • Free Breakfast

Additional Information about Grosvenor Hotel

Address: 6 Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont book this hotel.”
 of 5 bubbles 999melc, Oct 21, 2016 | Read review
“Make sure you have a good look at the room and the bed/linens before checking in!”
 of 5 bubbles Carre23, Dec 27, 2015 | Read review
“Don't bother until there is a new management.”
 of 5 bubbles 185philc, Nov 27, 2014 | Read review
“No such advice.”
 of 5 bubbles BadOrderBob, Feb 8, 2014 | Read review
“Not sure that there are any that are better than others.”
 of 5 bubbles Toppies_11, Nov 13, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question