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Heritance Ahungalla

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Heritance Ahungalla
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3,231 Reviews from our TripAdvisor Community

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Showing 2,700: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

Came in here over the weekend, drove from Colombo and got in late but the reception was ready for us and got us checked in real quick. They had a spacious room for three but they missed the basics like refilling the amenities like toothbrushes etc. and had to be ordered. And the shower gel, conditioner and Shampoo had no... More 

Helpful?
Thank Mavisha R
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Me and my wife spent our Holiday at Heritance Ahungalla.. When we arrived at the hotel the staff welcomed us with a traditional sweet. The check in process was so easy we were asked to relax in the lounge while the staff organised everything. The room provided was a 100% match to the description with all the Amenities.. The staff... More 

Helpful?
1 Thank lordswd
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us and we are glad that you have liked every aspect on offer. We are grateful for all the positive endorsements shared on Trip Advisor. Please do come here again for another visit with your family and friends and we assure that you will have some more... More 

Lisarow
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

I used to be a frequent guest since early 2009. This hotel used to be one of the best in every possible way. I should say that the location is great, with absolutely stunning views of the southern beaches of Sri Lanka. The architecture, flora and fauna gives a very relaxing feeling away from the commercial/business feeling. The staff is... More 

Helpful?
Thank Ruwantha W
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This place has deteriorated unbelievably. I have visited the hotel on multiple occasions. In the early 2012s the Hotel was decent with friendly staff. Now its all gone down sour. I revisited again in 2016 but was shocked to find out that the standards have turned so bad. Firstly, I was welcomed by the usual friendly smiles and what not... More 

Helpful?
Thank Shakeel S
Aylesbury, United Kingdom
Level Contributor
180 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 5 days ago NEW

This hotel was designed on a very grand scale, and is having a hard job keeping up to date. Nevertheless, we had a good stay. Our room was fine, with seaview. Fittings were perhaps not the newest/most modern, but good nonetheless. Tea/coffee facilities and bottled water provided each day. Breakfast buffet is varied (note: cooked breakfast is outside through a... More 

Helpful?
1 Thank Mark D
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us and we are glad that you have endorsed the location of the hotel. Please do come here again for another visit with your loved one and we assure that you will have some more sweet memories to take home. Thank you, With Best Regards, Sisira Senaratne,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We spent quite a few hours checking and selecting the place to stay during our vacation on Sri Lanka and never regreted about staying at this place! 1) Location - very good and convenient, you can go whenever you want from this part of coast, whether it is about tours, cafes or shopping - and it won't take too much... More 

Helpful?
2 Thank Natashka K
Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Me and my family stayed on FB basis for one day at heritance, ahungalle in october. the best thing was the food there. However, except for the welcoming staff at entrances staff was un or minimally attentive most of the time, of course they attend to us if we go and poke them repeatedly. we have booked a triple room... More 

Helpful?
1 Thank Rajitha H
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us based on your stay at Heritance Ahungalla. We are saddened to see that you have found some inconveniences during the stay. Please note that room amenities like iron, iron board and slippers are provided only on guests’ requests. We regret that the same was not initially... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Submitted for a friend on holiday with no internet access: If you are considering going to Sri Lanka with Thompson don't bother and have had to post on here as your in resort reps are ignoring everything!! Ahungalla Heritance Sri Lanka, in resort rep name is Ruwan and his team leader won't even speak to us, they won't move us... More 

Helpful?
2 Thank Alex P
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us based on your stay at Heritance Ahungalla. We regret that you were not happy with the service offered by our staff; we shall take immediate measures to improve the standards of the services offered to our value guests. Please accept if you had to face any... More 

Northampton, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago via mobile

My partner and I have arrived from the UK this afternoon and we knew instantly, that we had made a big mistake choosing this property as our base in Sri Lanka. The lobby has as much ambience as my mothers funeral in September!!!!!! It is dark, unwelcoming, cold,uncomfortable furnishings and lacks any kind of warmth and inviting environment. We had... More 

Helpful?
5 Thank martin f
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us based on your stay at Heritance Ahungalla. Thank you very much for the positive endorsements given on the staff members of our hotel. Please accept our humble apologies on the inconveniences occurred. We have taken very serious note of the shortcomings mentioned with regards to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

WARNING!!!! The entire place is revolting. Dirty!! I have stayed in backpackers cleaner than this dump. Mould all throughout the shower & air vents. The dinner buffet was inedible and costs $38 pp. So throughly disappointed. The only thing this place has going for them are friendly staff. Such a disappointment after such amazing accomodation in SriLanka Total rip off... More 

Helpful?
1 Thank Kate T
Nipuni S, Manager at Heritance Ahungalla, responded to this review

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us based on your stay at Heritance Ahungalla. Please accept our humble apologies on the inconveniences occurred. We have taken very serious note of the shortcomings mentioned with regards to the cleanliness; an urgent meeting with the departmental heads was conducted to stress the importance of maintaining... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to a beach hotel where style and substance mix like a classic cocktail. Just as the turquoise infinity pool seems to blend into the ultramarine Indian Ocean, award-winning cuisine fuses the best of east and west. Welcome to Heritance Ahungalla, where we weave a little magic into your holiday memories while promising you the finest hospitality and best luxury services among Sri Lanka beach hotels. ... more   less 

Additional Information about Heritance Ahungalla

Address: Galle Road, Ahungalla 54041, Sri Lanka
Location: Sri Lanka > Southern Province > Ahungalla
Price Range: $148 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritance Ahungalla 4.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Heritance Ahungalla Hotel Ahungalla
Ahungalla Heritance Hotel
Heritance Hotel Ahungalla
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Questions & Answers

Here's what travelers have asked, with answers from Heritance Ahungalla staff and other travelers.
53 questions
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See all questions (53)

Questions? Get answers from Heritance Ahungalla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the place....Heaps of other places in the vicinity which are better than this”
 of 5 bubbles 49shakeels, 5 days ago | Read review
“Try to specify which ocean view you want to have :) the best ocean view are on rooms range 210-220, 310-320”
 of 5 bubbles , 1 week ago | Read review
“better to check for all facilities yourself once you get the room”
 of 5 bubbles rajithah2015, 1 week ago | Read review
“Ask for the refurbished rooms,but others are still great,spotlessly clean”
 of 5 bubbles vikings01, 2 weeks ago | Read review
“All rooms seemed to have a sea view.”
 of 5 bubbles WyldaK, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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