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Alpa City Suites

Hernan Cortes corner F. Cabahug sts., Mandaue 6014 Philippines
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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$37
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$37
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Expedia.com$31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (104)
Room & Suite (294)
Dining (21)

About

Location
Cleanliness
Service
Value
The newest all-studio suites hotel. Strategically located at the border of the cities of Cebu City and Mandaue, we are very near major shopping malls (SM Mall, Ayala Mall and Terraces, Park Mall), Cebu Business Park and Asiatown IT Park, churches restaurants, Cebu International Convention Center, the seaport, white sand beaches and the international airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Massage
Baggage storage
Valet parking
Parking
Free internet
Wifi
Internet
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Kitchenette
Microwave
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Dutch, Filipino
269Reviews1Q+A45Room tips
Traveler rating
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Popular mentions
We were attending a 2-day conference inside the hotel. We reserved superior room with 2 single beds. Upon check in, we were upgraded to an executive suite. Yes we were thankful for the upgrade. The room is well maintained and the facilities all working. The lobby is clean and good-smelling. The front desk accommodating and courteous. The breakfast is free and although the selection is limited, it is well-refilled and covered the usual fare. The check out was a breeze.
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Attentive service at this mid ranged hotel suite located near sm city. Despite its size, it has big rooms featuring a full refrigerator and sink. Its function room can accommodate up to fifty participants
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Was told that Cebu and Mandaue hotels were full due to some a lot of tourists, so my host booked me this one. Unfortunately, my flight that day from GenSan was cancelled. To my chagrin, was told by the Hotel through my host that they will charge me for the night. As they had refused many bookings. Had to agree, no choice. When I landed up the next day, found the room, slightly used. How ? Well , there was a towel down on the floor and the tooth brush and paste lying on the wash basin. I wouldn't put it beyond the hotel to have let in a guest on my booking and made double the money. Whose to prove it otherwise? Anyway, listen to this. A safe is provided for valuables, so I promptly put in my stuff and tried to lock it. The safe refused to lock. Reluctantly after a few tries it did. Something was nagging me, but I just put the thought aside, as I went in search of a decent restaurant or a 7/11. Neither could be found, which is a different story. On my return to the room, I tried to open the safe and it refused to accept my code. Repeatedly. I had to call up the front desk for help. The sent in the housekeeping guy who had a bunch of keys and stuff. At first he refused to accept my version. Upon using his master code and continual refusal from the safe, he was flummoxed. I suggested that the battery may be weak. Weakly he accepted. Upon opening the safe by sliding the keyboard and using a master key, he located and replaced the batteries. lo and behold, everything worked. Having let him have a peek at what's in the safe, I was not going to put anything back in it. But it just goes to show that the housekeeping staff has no process to check such things. Low marks for sure. The AC makes a noisy effort in cooling. Low marks again. No decent restaurant or 7/11 proximity. Just some Pa and Ma shops, with nothing worthwhile to offer. Negative marks. Promised time of breakfast, 6~10 am. At 6.15, less than quarter of the buffet is laid out. Bread not available, egg station not available, no fruits, no juice. Jeeeeeez. This one is a real bummer. No sir! Never again in this hotel. The staff did not even mention about my missed night or having charged fully for it. Negative plus Negative!
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Response from AlpaCitySuites, Marketing Team at Alpa City Suites
Responded Jul 28, 2019
We sincerely apologise for this experience. Our team is looking into this issue already and we thank you for this review. Hope you can visit us again, we’ll make sure your stay will be better! -Alpa City Suites Team
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Stayed 2 nights. Location is ok. 10 minutes by cab to SM city (cost us about $2.50 usd by cab.) not many restaurants super close. Room was decent. Sink stopped up and wouldn’t drain. Staff was nice and my husband loved the breakfast buffet. Got there at 4am after long international flights and had to pay a full nights rate to check in at that time. The rate quoted was “half off the printed rate” according to the desk clerk, but was even a few dollars more than I paid for the booking online through a 3rd party before we left for our other night. Wasn’t upset about it; just note that if u have to check in early, go ahead and book the night before u leave to save money. Make sure to turn the water heater to high. Noticed that all over the Philippines that each room has its own water heater...typically set on low or medium. You need the hot setting to get a shower as hot as most Americans like them.
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Response from AlpaCitySuites, Guest Relations Manager at Alpa City Suites
Responded Jul 28, 2019
Thank you for this honest review! It is our great pleasure to serve you and made you feel at home within a couple of days. We are glad you had an #AlpaMazingStay! -Alpa City Suites Team
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Alpa suites hotel room was clean. The bathroom was wide and nice. Room has good ambiance. Thanks to chef remmy and chef tata for the fantastic food. Perfect for staycation!! Better to recommend this to my friends.
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Response from AlpaCitySuites, Marketing Team at Alpa City Suites
Responded Jul 28, 2019
Thank you for this honest review! It is our great pleasure to serve you and made you feel at home within a couple of days. We are glad you had an #AlpaMazingStay! -Alpa City Suites Team
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PRICE RANGE
$30 - $61 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpa city hotel mandaue
LOCATION
PhilippinesVisayasCebu IslandMandaue
NUMBER OF ROOMS
84
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