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Swat Serena Hotel

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Traveler (120)
Room & Suite (16)
Dining (10)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 1 hotels in Saidu
Location
4.2
Cleanliness
4.3
Service
4.3
Value
4.1
A secure and harmonious retreat nestled among six acres of meticulously cultivated lawns and gardens in the lush valley of Saidu Sharif, Swat Serena Hotel seamlessly captures the region’s rich culture, heritage and beauty while offering every modern comfort. Arriving guests marvel at our unique blend of colonial and Art Deco styles. The inviting architecture is complemented by scenic views of tranquil rose gardens and the snow-capped Hindukush Mountains. This exceptional hotel in Pakistan features 42 guest rooms and seven suites of exceptional elegance, ranging from remarkably spacious Standard and Deluxe Rooms to the beautifully appointed Jasmine, Heritage and Royal Heritage Suites. Relax in the sun by our outdoor swimming pool, offering comfortable lounges and poolside dining and cocktails, or enjoy a game of badminton or table tennis. Dine on lavish Pakistani and international cuisine at the traditionally styled Suvastu Restaurant. Allow us to arrange for memorable experiences such as a round of golf at a nearby Golf Course. Explore the vibrant bazaars and traditional restaurants of Mingora, which is just a short walk from the hotel. A gracious host, Swat Serena Hotel in Pakistan creates extraordinary experiences for business guests, holiday travellers and adventure seekers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
100Reviews3Q+A21Room tips
Traveler rating
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  • 4
  • 4
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Umair A wrote a review Yesterday
Pakistan2 contributions
I had a wonderful experience at the hotel, highlighted by the exceptional service from the staff, who are well-mannered, trained, and genuinely committed to guest satisfaction. A memorable moment was when a confusion in my room booking arose, and the manager graciously offered me a luxurious room at the same rate. This gesture exemplified their dedication to guest comfort. The manager even took the time to show me all available rooms, allowing me to choose my preference. Such commitment from the management and staff truly made my stay remarkable and appreciated.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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syedabrarxali wrote a review Yesterday
Karachi, Pakistan1 contribution
Its your perfect vacation resort if you intend to explore SWAT or want to experience the hill station at Malam Jabba. It offers you good value for your money with nice accommodation and a very hospitable staff, who will make your stay a memorable one.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ashfaq A wrote a review Dec 2023
1 contribution
Really scenic place having historic significance as well. nice ambient staff. Kids also had fun on the swings, and with the carem near swimming pool. Wonderful experience. Good restaurant. Nice breakfast
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zeeshan Jamil wrote a review Dec 2023
Lahore, Pakistan10 contributions
A very nice place to relax in Swat. Facilities and staff are exceptional. Room is big and clean. WiFi speed is really good and uninterrupted. Property is big so can relax and have a wonderful time with family and friends.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Dec 27, 2023
We are pleased that you had an outstanding experience at our hotel. Your feedback and support mean the world to us, and we genuinely appreciate your contributions! We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hassanyousaf wrote a review Dec 2023
Lahore, Pakistan1 contribution
It was an excellent experience! Fully enjoyed with my family! The staff was very cooperative, courteous, friendly and helpful. The food quality and room were very cosy! The evening view from the first floor room was very beautiful in the evening time! Enjoyed our evening tea in the balcony!
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Dec 27, 2023
Thank you very much for your kind words and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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patsychom wrote a review Nov 2023
vancouver402 contributions148 helpful votes
Very disappointing experience with Serena in Pakistan. Stayed at the Serena in Peshawar as well and bad as it was at least there it said they would be updating it over time as they just purchased it. The hotel in Swat was terrible. We have stayed in numerous Serena's in Africa and have always been so thrilled and expect a certain standard. This was beyond disappointing. It was very dirty, with the dirt caked on and grimy so it smelled bad as well. There were ants in the bathroom. The faucets don't work properly so water went on the floor, all over the counter. Lights are iffy and electricity went off several times. Beds decent enough but not great - lumpy mattress. Dining room has such poor ventilation that it is difficult to breath in there so we sat outside despite a coolish evening. I am perplexed that people rate it 4 star. By western standards it is 2 star at best but even by Pakistan standards it is not a 4 star. I try to not compare to western standards and consider the location but having stayed in Serena's many times in Africa and India, the Serena hotels in Pakistan pale by comparison except for the one in Gilgit.
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Nov 22, 2023
Thank you very much for your candid review of your recent stay at Swat Serena Hotel, your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel that need updating. It is a pleasure to announce that we will be implementing many of the upgrades to the property as we are in the process of signing up a new lease agreement with the Government of KPK. Your patronage is greatly appreciated, and we hope to have the opportunity to restore your faith in our hotels. If you have any further questions or concerns, please do not hesitate to contact me directly. I will be more than happy to assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mik7652023 wrote a review Nov 2023
Lahore, Pakistan1 contribution
It was a memorable experience at Serena Mingora. Traditional atmosphere, great heritage building and on top of it excellent customer service. I will highly recommend to stay at this hotel for Lesuire or business trip to enjoy great experience.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Nov 16, 2023
We are pleased to know that you had a great experience at Swat Serena Hotel. While thanking you for your patronage, we hope to have the pleasure of serving you again. It has been our pleasure to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sameeullahm wrote a review Nov 2023
1 contribution
The access to hotel is quite cumbersome. The rooms are just a normal standard. Food is average. The washrooms required attention. The washroom accessories are not provided in advance and provided upon request. The fruit basket was not good.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Nov 5, 2023
Thank you for taking the time to provide us with your feedback. We highly value your input as we continuously work towards improving our services. We apologize for any inconvenience caused and want to assure you that we are taking all necessary steps to address the issues you have raised.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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iffi w wrote a review Oct 2023
1 contribution
This was one of the nicest, if not the nicest hotels, ive ever stayed at in the entire world. The leadership and managers were all so nice. We had 5 rooms and we stayed in the Villa next to the main hotel. The two main rooms we're the nicest and largest hotels room ever and it really did feel like a palace.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Oct 31, 2023
Thank you for such a wonderful review. We are thrilled you loved your experience; our staff will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hasanmashhadi wrote a review Sep 2023
Islamabad Capital Territory, Pakistan2 contributions
The Hotel staff is helpful, highly , professional and courteous. Rooms are tidy, specious and well kept. Landscape of hotel is well maintained. Location is good as easily accessible. Breakfast has good variety of dishes
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Qamar Zaman, General Manager at Swat Serena Hotel
Responded Sep 29, 2023
It has been our pleasure to serve you. We are delighted to know that you had a great experience at Swat Serena Hotel. While thanking you for your patronage, we hope to have the pleasure of serving you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$106 - $130 (Based on Average Rates for a Standard Room)
LOCATION
PakistanKhyber Pakhtunkhwa ProvinceSaidu
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWAT SERENA HOTEL $100 ($̶1̶0̶7̶) - Updated 2024 Prices & Reviews - Pakistan/Saidu

Frequently Asked Questions about Swat Serena Hotel
Which popular attractions are close to Swat Serena Hotel?
Nearby attractions include Jahanabad rock carving (0.3 miles) and Butkara I Stupa (3.7 miles).
What are some of the property amenities at Swat Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swat Serena Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Swat Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Swat Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Swat Serena Hotel?
Conveniently located restaurants include Swat Marina Restaurant, Pizza Bite, and Food Bank.
Are there opportunities to exercise at Swat Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Swat Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Swat Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Swat Serena Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.