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Novotel Palembang Hotel & Residence

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Novotel Palembang Hotel & Residence
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331 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Jakarta, Indonesia
Reviewed 2 weeks ago

I went here last year for business, I was so surprise with the size of the hotel. The hotel is very very nice. The pool that is surrounded by palm tree make it feels like resort hotel, the fact that Palembang is a small city, I found this as one of the best hotel I've ever been.

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Helpful?
Thank anna311989
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Ms. Anna, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. We are very happy that you loved to stay in our hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as...

Reviewed 3 weeks ago via mobile

Staying here on christmas long weekend few days ago make us feel really satisfied with this hotel.. my daughter play on swimming pool and my husband like to be in fitness center.. very recommended for traveler with family and young children..

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Helpful?
Thank Ellen T
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mrs. Ellen T, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Reviewed 3 weeks ago

Very pleasant stay here for 7 days.. Big hotel building and staff very helpful.. Thanks for FO staff that help me during my stay here.. I think this hotel is one of best accor hotels in Indonesia because the concept is resort hotel..

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Helpful?
Thank Flappy C
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. Flappy C, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Jakarta, Indonesia
Reviewed December 9, 2016

I stayed five night in here, the design of this hotel is very great and elegant. The location is easily to reached from airport, market, etc, and very quite. All staff is very friendly and helpful. The bed was comfortable with good bed line, also very clean. Nice to stay here and this hotel is my first choice when come...

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Helpful?
Thank Vry_Felicity
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. AvRy_Felicity, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Palembang, Indonesia
Reviewed November 9, 2016

This hotel with a nice building design and large area. The room also very large and nice. It's very recommended for a family trip because the room was very large and cozy. You will never regret to stay in this hotel.

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Helpful?
Thank mrm537
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. mrm537, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Tangerang, Indonesia
Reviewed October 3, 2016

Yes, this hotel has huge area of preserve open spaces. The quality of service is good and the staff very friendly, but little disappointed with the bar which took long time to order a cup of coffee... In general, still I would recommend this hotel to you who wants to have a good quality of vacation or business trip.

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Helpful?
Thank Toha S
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. Toha S, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much to share your experience with us. We are very happy that you like our hotel, good service and friendly staff. But we do apologize that there's an experience didn't meet your expectation, we will inform to department head concern to follow up this case,...

Reviewed September 13, 2016 via mobile

Very cozy, comfort and nice hotel to stay especially if you come with family and kids. Good food and services. Beautiful interior design with all facilities such as swimming pool, good gym, spa facilities, good restaurant. I will stay and come back to this hotel for sure.

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Helpful?
Thank Etnawati M
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mrs. Etnawati M, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Singapore, Singapore
Reviewed September 12, 2016

This is the luxury hotel of choice in Palembang - it's still the best place to stay here. The rooms are still huge, and still well appointed. The wifi is still free (and still slightly patchy). Since my last review - they have improved on a couple of things: (1) Breakfast buffet selection is now much better, and even has...

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Helpful?
Thank PG_Cumbus
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. PG_Cumbus, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for...

Jakarta, Indonesia
Reviewed September 9, 2016

This was my 3rd stay. Nothing has changed. The service was OK, the room was cozy and the breakfast was as usual, very good. I like the variation on the breakfast, especially Indonesian food section. The Bubur Kacang Hijau and Ketan Hitam were very delicious! Overall, the experience was very good.

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Helpful?
Thank Hingdranata N
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. Hingdranata N Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Medan
Reviewed September 7, 2016

Hotel is far away from the town area. It's more on the outskirt of Palembang. It takes about 20-30 minutes to get to Icon Mall and other note worthy eateries in town. Though there is another smaller shopping centre just next to the hotel. Hotel has a chic temporary feel from the moment you step into the lobby. Nice big...

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Helpful?
Thank medan_traveller
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this review

Dear Mr. medan_traveller, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Novotel Palembang hotel is conveniently located in the centre of Palembang. A 4 star hotel catering to corporate and leisure guests alike, this is the ideal location for your next business trip or holiday. Equipped with advanced business facilities,we offer meeting rooms catering for up to 2000 people. Our 198 rooms are in modern, stylish buildings, and we also offer two restaurants and four bars for the convenience of our guests. Our pool and fitness center offer both relaxation and recreation. ... more   less 

Additional Information about Novotel Palembang Hotel & Residence

Address: Jln. R. Sukamto No. 8A, Palembang 30127, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $65 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Palembang Hotel & Residence 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Novotel Palembang Hotel Palembang
Palembang Novotel
Hotel Style:
#1 Business Hotel in Palembang
#4 Luxury Hotel in Palembang
#4 Spa Hotel in Palembang
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Palembang Hotel & Residence staff and other travelers.
1 question
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Questions? Get answers from Novotel Palembang Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I recommend you to choose the room that near the lobby to avoid from tireness because of walking”
 of 5 bubbles mrm537, Nov 9, 2016 | Read review
“Please try to locate your room first, since it's quiet big... to walk”
 of 5 bubbles tohas938, Oct 3, 2016 | Read review
“Rooms at poolside level are convenient for quick access to the pool from the porch - but can be noisy”
 of 5 bubbles PG_Cumbus, Sep 12, 2016 | Read review
“IMPORTANT to stay as far away from the pub/club/ktv noise”
 of 5 bubbles medan_traveller, Sep 7, 2016 | Read review
“avoid stay near the bar if you looking for serenity. poolside view recommended. They have delicious traditional menus. try all...”
 of 5 bubbles yustica, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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