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The Arista Hotel Palembang

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The Arista Hotel Palembang
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148 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Evergreen Colorado
Level Contributor
77 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 5 days ago NEW

First, WHY WHY is there a 30 cm fluro light in every room thats on all night between the curtain and the window, giving you the fluro glow all night into the room. Thats just annoying and amateurish for a 5 star hotel. OK the hotel room... Its nice, its quiet, comfy, for the most part clean . The bathroom... More 

Helpful?
Thank can99
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear can99 Thank you for taking your time to write the review of your recent stay in our Hotel and we are glad that you are impressed with our services . Those things are especially provided from us to our guests to make them having a very pleasant stay. We do apologize about the inconvenience you experienced about light on... More 

Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is at city center n near walking to shopping center... just in front of the Hotel. The service quite nice. The room is big enough. They must improve the bed... coz i think is too old...i need western food but not much choice

Helpful?
Thank Leo F
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Leo F Thank you for taking your time to write the review of your recent stay in our Hotel and we are glad that you are impressed with our services and our spacious room . Those things are especially provided from us to our guests to make them having a very pleasant stay. We do apologize about the inconvenience... More 

London, England
Level Contributor
295 reviews
252 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
Reviewed 3 weeks ago

Location The Arista Hotel is located right in the centre of Palembang, very close a large shopping mall. The airport is around 45min-1 hour drive away. As the mall is across the road there are many shops and restaurants in the mall. Room The room is very spacious brown wooden finish room of walls and floor, offering a very large... More 

Helpful?
Thank docdot
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear docdot Thank you for staying with The Arista Hotel Palembang. It was an honour for us to welcome you in our unique Hotel. Your valuable feedback for us to do some improvements in the plug accesibility at room have been brought to our attention. We hope that we still have the opportunities to serve you again and present you... More 

1 review
Reviewed 4 weeks ago

nice for great and meet. in central of Palembang city, near around of government office and bussines landmarks on the city. looks like expensive hotel but fit with the service and comfort friendliness people's here.

Helpful?
Thank Rustandi A
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Rustandi A Thank you for taking time make some review about The Arista Hotel Palembang, we are very happy and proud to served and gave you a pleasant stay during your visit to Palembang. We really appreciate the review of your staying experience and thank you for sharing in TripAdvisor. We are looking forward to welcome you back in... More 

Jakarta, Indonesia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2016 via mobile

When I had business trip to Palembang, this hotel always be my first choice to stay. Nice room, friendly & helpful staff ( except receptionists).. And good taste of breakfast If you want to stay here, please do reservation a few days before. Because this hotel always full.

Helpful?
Thank lisbeth_munthe
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear lisbeth_munthe Thank you for taking your time to write the review of your recent stay in our Hotel and thank you for choosing The Arista Hotel Palembang as your first choice when you had business trip to Palembang. We do apologize about the inconvenience you experienced about our receptionist staff. We already addressed this issue to the department concerned... More 

Jakarta, Indonesia
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 28, 2016 via mobile

Stayed in Arista Hotel during my first visit to Palembang. The lobby is a typical 4-5 star hotel with nice lobby lounge and reception is a little inwards. The room is pretty good and decent size. The furniture is in good condition and TV comes with full cable channels. Good hotel room with good breakfast selections too. Unfotunately the hotel... More 

Helpful?
Thank Yudi L
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Yudi L Thank you for taking your time to write the review of your recent stay in our Hotel and we are glad that you are impressed with our services . Those things are especially provided from us to our guests to make them having a very pleasant stay. We do apologize about the inconvenience you experienced about internet... More 

Palembang
2 reviews
Reviewed September 23, 2016

About the room, arista hotel has great room, comfortable, luxurious, recomended for holiday or calm you down. This hotel is not expensive but you can feel like stay in a expensive hotel. The swimming pool is nice, you can sit while smoking near that. You can also fitnes first after that wash your body in the swimming pool because swimming... More 

Helpful?
Thank Hariyo R
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Hariyo R We are so pleased and honoured for having you with us. We are glad that you a had pleasant stay and thank you for sharing your delightful story. We are certainly looking forward to have you back at The Arista Hotel Palembang Best Regards, The Arista Hotel Palembang More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 8, 2016 via mobile

I think this is one of the hotel which has a unique room, especially from the bed. I rarely see a hotel that has a bed not so height, it's about 10 cm above the floor. But, unfortunately, my room doesn't has a beautiful view of Palembang downtown.

Helpful?
Thank Reza A
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Reza A We are so honored and thank you for choosing The Arista Hotel Palembang while you were on your trip in Palembang. We are very delighted that you had a pleasant stay at our Unique Room, and we are looking forward for having you back soon with beautiful view. Best Regards, The Arista Hotel Palembang More 

Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 19, 2016

I last stayed here when it was still Horison, and apparently it's the best Horison Hotel in the whole of Indonesia. No complaints. Enjoyed my stay here. Clean, comfortable, good night sleep, nice swimming pool. Recommended, too!

Helpful?
Thank James D
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear James D Thank you for your review on Trip Advisor about The Arista Hotel Palembang. We are glad that you are happy with our services. Hope we can welcome you back again on the other moment. Best Regards, Mario Adriansyah Executive Assistant Manager More 

1 review
Reviewed August 15, 2016

Clean, tidy, and I felt warm welcome at the hotel. The location is near the 2 big malls in the city. Thus it is located strategically. Indeed it is a good hotel. I look forward to stay again at the hotel soon.

Helpful?
Thank Charles S
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Charle S Thank you for your review on Trip Advisor about The Arista Hotel Palembang. We are glad that you are happy with our services. Hope we can welcome you back again on the other moment. Best Regards, Mario Adriansyah Executive Assistant Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

142 photos of this hotel

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Room/Suite (28)
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Pool/Beach Area (6)
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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Arista Hotel Palembang is located in the heart of Palembang close to the business and government district. It is only 25 minutes away from the Sultan Mahmud Badaruddin II International Airport. The hotel provides 141 rooms & suites, both smoking and non-smoking rooms.The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city. The hotel is a 9 story building, located in the area of Taman Mandiri office cluster on Kapten A. Rivai Street. The hotel is just one block away from Palembang Square Mall, Palembang Sports Hall Sriwijaya Stadium, Local & International Banks, and Government Services. As a business hotel we provide different facilities such as a Business Centre and Banquet Amenities all with high quality equipment and well trained staff. For leisure the guests can enjoy the Restaurant & Bar (1000 Rasa Coffee Shop, Golden Dragon Shark's Fin & Abalone Restaurant, Brava Italian Ristorante and Onyx Lounge), the Fitness Centre & Swimming Pool and the Sauna & Spa.The Arista Hotel Palembang also targets to become a "One Stop Hotel in Palembang" in an effort to combine markets for business and leisure, aiming to become the most complete hotel in Palembang.The Arista Hotel Palembang | Unique Chemistry. ... more   less 

Additional Information about The Arista Hotel Palembang

Address: Jln. Kapten A. Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $85 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Arista Hotel Palembang 4.5*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#2 Business Hotel in Palembang
#2 Spa Hotel in Palembang
#2 Luxury Hotel in Palembang
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Questions & Answers

Here's what travelers have asked, with answers from The Arista Hotel Palembang staff and other travelers.
2 questions
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Questions? Get answers from The Arista Hotel Palembang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Non-Smoking rooms are on floors 6 & 8”
  • Bathroom
  • Bathroom amenities
  • Wardrobe and safe
  • Bed
  • Desk and luggage rack
 of 5 bubbles docdot, 3 weeks ago | Read review
“best location in the city”
 of 5 bubbles F9372GMcharless, Aug 15, 2016 | Read review
“Get the room facing the Palembang Icon”
  • room rates
 of 5 bubbles IbrahimRabani, Jul 25, 2016 | Read review
“high level floor are quieter”
 of 5 bubbles bennytam3388, Jun 28, 2016 | Read review
“To cross the road for the mall, walk closer to big intersection. When the cars U-turn, you'll catch a break from the mopeds.”
 of 5 bubbles 54briank, May 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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