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The Arista Hotel Palembang

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The Arista Hotel Palembang
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127 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Sri Kembangan, Malaysia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

As far as I can remember, with all my travelling, this hotel will make me remember fondly for few good things. 1. the room is very spacious and compare with the price, its very good deal. Granted its in Palembang as opposed to other bigger cities but then, give credit where its due, right? I took the deluxe room and... More 

Helpful?
Thank IbrahimRabani
Jakarta
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is located at strategic location, near 2 big shopping centre. This hotel it self have 5stars standard hotel. They have 1 chinese restaurant and 1 Italian restaurant and western restaurant. In total they have 3. The ballroom can accomodate more than 800 paxs depends on the layout setting. The patking lot also big.

Helpful?
Thank Feli C
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Feli C We're very happy to hear that you had an enjoyable stay at The Arista Hotel Palembang. Thank you for your kind notes about our Hotel. Glad to know that you are happy with yourstay with us. We are looking forward to welcoming you and your family back to our Hotel again for more enjoyable stay experiences. Regards,... More 

Hong Kong, China
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very convenience location, Nearby a nice shopping mall, all daily needs and many international food can be found from there. Her Chinese restaurant having very high standard. Nice staffs can help arrange transportation smoothly.

Helpful?
Thank bennytam3388
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear bennytam3388 Thank you for your kind words about The Arista Hotel Palembang We're very happy to hear that you had a pleasant stay at our Hotel. Thank you for your review. In the meantime, we look forward to your returns in hopefully not too distant future. Regards, Mario Adriansyah Executive Assistant Manager More 

Jakarta, Indonesia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 16, 2016

Breakfast was really good here, nice hotel,clean, big room but the bed not really comfy was stay in 6 floor over there.I think they should make the bed higher with comfy pillow. That's not a big problem but better if they provide good bed and pillow...

Helpful?
Thank rrakanita
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear rrakanita Thank you for sharing your review at Tripadvisor. It was good to read that you were happy with our clean and big room, but we was of course disappointed that your stay was not entirely to your liking where you feel that the bed & pillow not really comfy. On behalf of the Management Team I like to... More 

2 reviews
5 of 5 stars Reviewed June 11, 2016 via mobile

I was here couple times for business purposes... The room is big and clean. The arista club gave us a relaxing corner at 9th floor and all the staff are friendly yet professional. Pool and gym are great and Palembang icon mall you can reach by walk and it is safe here. I remember one of the staff named Ms.... More 

Helpful?
Thank Rolly S
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Rolly S Thank you for choosing The Arista Hotel for your recent stay in Palembang. I am delighted to hear you had a pleasant time with us . I am also happy to hear that you are satisfied with our big and clean room, and also friendly staff. Thank you very much for taking the time to share your... More 

Virginia Beach, Virginia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2016

First of all, good A/C, a must in Indonesia. Second, a secure hotel; I left some stuff in the safe, and a driver delivered all of it to the airport undisturbed. Decent wifi, kicks you off a lot, but when it works, it works well. The hotel restaurant was great. Nice traditional Indonesian cuisine alongside the regular hotel food. Great... More 

Helpful?
Thank Brian K
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear Brian K Thank you for choosing The Arista Hotel for your recent stay in Palembang. I am delighted to hear you had a pleasant time with us . I am also happy to hear that you are satisfied with our secure, wi-fi, great restaurant and also friendly staff but also we would like to appologize about your inconvenience with... More 

Jakarta, Indonesia
Level Contributor
219 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 8, 2016

Second time around, place got better and busier , especially now with the Icon mall fully open just across the street..for a hotel in palembang idr 900k is a bit too steep.. should be in the 750 k range...welcoming lobby..spacious room ...bathroom could use better drainage..bathroom is underwater after each shower....excellent Chinese resto at the lobby with friendly waitresses... great... More 

Helpful?
Thank RonySoerakoesoemah
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear RonySoerakoesoemah Thank you for choosing The Arista Hotel for your recent stay in Palembang. I would like to apologize for you inconvenience during your stay at The Arista Hotel Palembang. I want to let you know that I shared out your feedback with my Handyman staff, Housekeeping staff and also F&B team and that this kind of inconvenience won’t... More 

A TripAdvisor Member
4 of 5 stars Reviewed April 30, 2016 via mobile

Stayed on the 8th floor. The room is spacious. Wooden floor is well maintained. Aircon is good. Bed is firm as the way I like it. I would have given Arista Hotel a perfect score if only the drainage of the bathroom is better.

Helpful?
Thank A TripAdvisor Member
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear A TripAdvisorMember Warmest greeting from The Arista Hotel Palembang We would like to thank you for staying with us during your visit to Palembang and also we would like to appologize about your inconvenience with our drainage at bathroom. We've took action to all Handyman Staff and also Housekeeping Department, we hope that you will still stay with The... More 

Jakarta, Indonesia
Level Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 23, 2016 via mobile

Second time at Arista... glad to come back here again. Warm welcome received. The food in resto was great, i had All-U-Can-Eat Dinner there. And the next morning, had wonderful breakfast. I had trouble with the in-room internet (wifi) though, kept disconnected and low signals, super low... :( Wish could be better next time. And i hope you change the... More 

Helpful?
Thank laurence2610
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear laurence2610 Warmest greeting from The Arista Hotel Palembang We would like to thank you for staying with us during your visit to Palembang and also we would like to appologize about your inconvenience with our Wi-fi & pillows. We've took action to all service staff and also our EDP, we hope that you will still stay with The Arista... More 

Jakarta, Indonesia
Level Contributor
6 reviews
4 of 5 stars Reviewed March 18, 2016

Very good location and helpful staff. The room is well design, big bedroom n good channel TV. For moslem there is a qiblat direction n sajadah... Additional for me, this is a nice smoking room..haha. Small leak for card key, you must insert to keyhole twicw before it works..:(.

Helpful?
Thank mashadi_mart
MARIO A, Executive Assistant Manager at The Arista Hotel Palembang, responded to this review

Dear mashadi_mart Thank you for sharing your review at Tripadvisor. It was good to read that you were happy with our helpful staff, well design room, big bedroom & good Channel TV, but we was of course disappointed that your stay was not entirely to your liking where you found problem in using key card. On behalf of the Management... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Arista Hotel Palembang is located in the heart of Palembang close to the business and government district. It is only 25 minutes away from the Sultan Mahmud Badaruddin II International Airport. The hotel provides 141 rooms & suites, both smoking and non-smoking rooms.The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city. The hotel is a 9 story building, located in the area of Taman Mandiri office cluster on Kapten A. Rivai Street. The hotel is just one block away from Palembang Square Mall, Palembang Sports Hall Sriwijaya Stadium, Local & International Banks, and Government Services. As a business hotel we provide different facilities such as a Business Centre and Banquet Amenities all with high quality equipment and well trained staff. For leisure the guests can enjoy the Restaurant & Bar (1000 Rasa Coffee Shop, Golden Dragon Shark's Fin & Abalone Restaurant, Brava Italian Ristorante and Onyx Lounge), the Fitness Centre & Swimming Pool and the Sauna & Spa.The Arista Hotel Palembang also targets to become a "One Stop Hotel in Palembang" in an effort to combine markets for business and leisure, aiming to become the most complete hotel in Palembang.The Arista Hotel Palembang | Unique Chemistry. ... more   less 

Additional Information about The Arista Hotel Palembang

Address: Jalan Kapten Ahmad Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $83 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Arista Hotel Palembang 4.5*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#2 Business Hotel in Palembang
#3 Luxury Hotel in Palembang
#3 Spa Hotel in Palembang
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