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Aston Palembang Hotel & Conference Centre

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Aston Palembang Hotel & Conference Centre
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290 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Jakarta, Indonesia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was my second time stayed in this hotel. Check in process was run well, fast, and the reception was very friendly, helpful and warm welcome. Met the sales person Ms. Shinta and Mario, both of them was very very nice. the front desk staff always mention my name which is makes me happy, different with the waiter/ess in the... More 

Helpful?
Thank Tany752
Semarang, Indonesia
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love the breakfast. many palembang food were served at breakfast menu, such as martabak Har, Laksa etc. The food was so tasy. the room is spacious, clean and tidy. It also equipped with huge working table. the internet connection is quite fast

Helpful?
Thank Imam s
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Imam s, Thank you for reviewing the our Hotel, we noticed that you enjoy our Breakfast , our Internet is just upgraded to 300 MBPS, we do hope you would like to stay with us again when your time has come to visit Palembang in the near future ...best Regards Muhaimin More 

Bandung
1 review
4 of 5 stars Reviewed 3 weeks ago

Aston is a good hotel, but the location so bad so far from anywhere. but for the service, it is so good maybe if I go to Palembang again, I will choose aston for my destination and I hope for next trip I can try local food of that city

Review collected in partnership with this hotel

Helpful?
Thank 326fauzir
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

326fauzir, thank you for providing a review for Aston Palembang, we noticed that you enjoy with our service, we have upgrade the internet speed from 15 mbps to become up to 300 mbps .. hope you will have a chance to Palembang back, and we will see you again in the very near future ... More 

Jakarta, Indonesia
Level Contributor
153 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night in Room 500 on Aug 2, 2016. Check in was smooth and room was clean & spacious. I called twice for failed Wifi connection, promised to be checked but get back but didn't. I complained again during the check out and no apologies at all ! Breakfast was also another bad experience. Didn't see egg station and... More 

Helpful?
Thank SA1710
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

SA1710, Thank you for providing a review and sharing your experience with us, we do apologized and very sorry with the wifi connection and our team was not responded as fast as possible to fulfill your need, i could understand your situation on that time. for your next visit i will make sure the Wi fi is work well and... More 

Jakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Ive stayed in several aston hotel and this obviously not so great kinda average hotel i must say its a little bit below aston standard. The bed is a little too hard. But since i went there for bisnis trip so its fair lah..

Helpful?
Thank rangga p
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Rangga P Thank you for providing a review and sharing your experience with us, we noticed that you are not comfortable with our Bed we do apologized on this , that 's will become our concern. please feel free to inform us on your next stay. so we will be very happy to change your bed with the soft One.... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed July 18, 2016

I have stayed at this hotel for One Night and had a Very good experience and sleep well.The rooms are clean and fairly spacious for a single guest. Staff are friendly and helpful. Small restaurants but the food were variance especially traditional food was display make us fell like home, Overall a pleasant place to stay

Helpful?
Thank tohirali
Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed July 17, 2016 via mobile

Every time i come to Palembang this hotel always would be my choice. Not so far from airport and easy access to palembang city. The hotel is very nice, cool and clean, good staff maybe thats the standart that every Aston Hotel must have. One thing that can be improve maybe sport facility which is fitness centre,some equipment need to... More 

Helpful?
Thank Arya wira N
Ciluengsi
1 review
4 of 5 stars Reviewed July 16, 2016

Not so far from airport, comfortable room, friendly staffs, and far from activity. And with my experiences stay in Aston twice it's so destination purpose stay for relaxing with our family and friends.

Review collected in partnership with this hotel

Helpful?
Thank indrasapta
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 12, 2016

beside the location, service that has been delivered was very warm.room so simple and modern.variety of breakfast quite much, they served local food as well. thanks for the flexibility, will come back someday for sure.Thanks to Pak Solahuddin (Uud) for his warmth hospitality. Cheers

Helpful?
Thank RayMond J
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear RayMond J Thank you for your recent visit to Aston Palembang. we are happy to know that we could deliver our best we had to you as our valued guest. I will communicate your nice review to the team and certainly, we are looking forward to welcoming you back to soon .. More 

Malaysia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2016

I thought this was a new hotel, but it is not. The room is great but some other areas need a facelift. Service is excellent and so is the breakfast choice. But other than that everything else is just normal. Some linens smell like cigarette smoke although we were in a non-smoking room.

Helpful?
Thank Theresia D
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Theresia D Thank you for providing a review and sharing your experience with us, we are happy to know that our service meet your expectation. we do apologize that the Linen smell is not fresh . we will check with our House keeping team to make sure that the linen is Fresh in daily basis . looking forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service

Additional Information about Aston Palembang Hotel & Conference Centre

Address: Jln. Jenderal Basuki Rahmad No. 189, Palembang 30126, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $49 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Palembang Hotel & Conference Centre 4*
Number of rooms: 163
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Palembang
#1 Spa Hotel in Palembang
#3 Business Hotel in Palembang
#4 Best Value Hotel in Palembang
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