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Aston Palembang Hotel & Conference Centre

Traveler (346)
Room & Suite (119)
Dining (44)

About

#4 of 77 hotels in Palembang
Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Spa
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
565Reviews
360Photos
3Q+A
30Room tips
Traveler rating
  • 240
  • 218
  • 84
  • 14
  • 9
Time of year
Traveler type
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Popular mentions
For bathroom service: please add a soap in second day. TV programme: please add sport channel (not only film but also sport). The towel: can be make clean. A coffee maker: it better change with a automatic one.
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Review collected in partnership with this hotel
Response from Muhaimin R, General Manager at Aston Palembang Hotel & Conference Centre
Responded 6 days ago
Thank you for the reviews, we do apologize for your inconvenience, we notice your expectation, we will set another soap for you on your next stay and make sure the kettle in your room is an automatic one . thank you
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overall the service was good, the staff are helpful, quick response, meeting room was ok, the menu during the meeting is great and delicious. small pool, small gym, no mall in walking distance, not a lot of restaurant around it.
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Review collected in partnership with this hotel
Response from Muhaimin R, General Manager at Aston Palembang Hotel & Conference Centre
Responded 6 days ago
Thank you for the review, we are on progress to have a great Gym and large pool hopefully we can execute in this year.. see you in Aston Palembang on your stay and next trip.
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Room is really comfort for rest. Service from hotel staff is really nice. And food is so so.. Over all is very good. Next time I'll be book the hotel when I come to Palembang. Thank you for your service.
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Review collected in partnership with this hotel
Response from Muhaimin R, General Manager at Aston Palembang Hotel & Conference Centre
Responded 4 weeks ago
Irma F yth, thank you for the review given, we notice that you feel that our food is just So so, please give us times to improve the quality and its presentation. see you again in Palembang.
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Its a nice place, not far from airport, can find online transports easily. Warm welcome from staff make me comfort, especially miss Dona. Clean room and bathroom, also a lot of tv channels. Food and beverage have a lot of varieties and good taste, really good..
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Response from Muhaimin R, General Manager at Aston Palembang Hotel & Conference Centre
Responded Apr 7, 2019
Dear Henriwahyoe, thank you for your time for providing a review, we do hope this positive comment will motivate us to do better in the future . we are keep maintaining and improving the product quality and Service. looking forward to welcoming back in Palembang .
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stayed for business visit, the hotel crew hospitality is outstanding. they know customer service! room is big and clean. complete toiletries and minibar. wide variety of breakfast selection. will be back next time!
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Response from GM S, Public Relations Manager at Aston Palembang Hotel & Conference Centre
Responded Apr 12, 2019
Dear donynevada, Thank you for your review, looking forward to welcoming you again.
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Previous
PRICE RANGE
$29 - $54 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraSouth SumatraPalembang
NUMBER OF ROOMS
163
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