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The Alts Hotel

Traveler (187)
Room & Suite (87)
Dining (17)
Certificate of Excellence

About

#3 of 77 hotels in Palembang
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Grand Zuri Palembang their hotel of choice when visiting Palembang. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Gelora Sriwijaya Stadium (2.8 mi), located nearby, makes Grand Zuri Palembang a great place to stay for those interested in visiting this popular Palembang landmark. Free wifi is offered to guests, and rooms at Grand Zuri Palembang Hotel offer a flat screen TV, a minibar, and a refrigerator. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, room service, and a concierge. Guests of Grand Zuri Palembang Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. During your visit, be sure to check out a popular Palembang shrimp restaurant such as Mie Celor 26 Ilir H Syafe'i, which is a short distance from Grand Zuri Palembang Hotel. During your visit, be sure to check out popular attractions like Great Mosque of Palembang (1.2 mi), Benteng Kuto Besak (0.3 mi), and Sudirman Street Pedestrian (0.8 mi), which are all within walking distance of the hotel. At Grand Zuri Palembang, your comfort and satisfaction come first, and they look forward to welcoming you to Palembang.
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Property amenities
Free parking
Free wifi
Pool
Fitness center
Free breakfast
Airport transportation
Business center
Meeting rooms
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Room features
Suites
Family rooms
Smoking rooms available
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
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Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Indonesian
354Reviews
10Q+A
18Room tips
Traveler rating
  • 155
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  • 50
  • 8
  • 7
Time of year
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Popular mentions
Stay here during travel dialog. The staff are very helpfull and charming. They look very enjoy at work with t shirt n blue jeans. Love the pastry at breakfast. many local food serve at breakfast. Definetely will stay here again if I go to Palembang.
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Response from TheAlts, General Manager at The Alts Hotel
Responded 1 week ago
Dear, tafridhu It is nice to know that you happy stayed with us on your travelling in Palembang especially our staff very helpful for you and enjoyed work with casual uniform. If you have any preference for your next stay, please let us know. Cheers, General Manager
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I was here when the hotel named Grand Zuri Palembang, when tried to booked again, it was surprised that the hotel already change the name to The Alts Hotel. Just booking for family leasure, this hotel has so many improvement. Staff looking awesome with jeans and black tshirt
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Response from TheAlts, General Manager at The Alts Hotel
Responded Apr 4, 2019
To Nafeac, It's very nice to see when you give the best rating for The Alts Hotel and make your stay enjoyable and can also make recommendations to everyone who visits The Alts Hotel, we have " Altitude Class " like the Yoga class and Aqua Zumba. Don't forget to visit our hotel again with your family. Thank you, we looking forward you. Warm regards, General Manager
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4 nights here on business. The staff made my stay all the better. Very courteous, and smiling all the time. I single out Chef Nur who appeared every morning talking to guests who were sampling his wonderful food. I loved the Palembang local food ... pempek, etc. Nur was caring
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Response from Grandzuri P, General Manager at The Alts Hotel
Responded Mar 23, 2019
Dear Lagusaya2, Thank you very much for giving a review on Tripadvisor, especially on our staff services that make you feel comfortable for the 4 nights you stayed, I will convey to Chef Nur that he is very polite. I apologize if the system opens the door that confuses you because the sensor is "red dots", give my warm regard to the family at home Cheers, General Manager
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We have stayed in Grand Zuri for many times. I simply like this hotel since it's really family-friendly and worth of money. Today I arranged to stay here for a purpose (to be with my hubby and kid during my hubby's bday). Out of nowhere, around 8pm the hotel team knocked on our
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Response from Grandzuri P, General Manager at The Alts Hotel
Responded Mar 23, 2019
Dear Afrina K, it is very impressive to see the surprise that has been given from our staff to your husband to be exact, that is the habit of our staff for guests who have a birthday by giving a small surprise so that when a visit to Grand Zuri Palembang can be remembered. we always pray for all your family to be given health to be able to stay back to the Grand Zuri Palembang hotel, Warm Regards, General Manager
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this hotel is have a good in breakfast , complete menu with good variatiion for local menu. room is clean. helpful staff . location is not so strategis ( no cinema, shoppping center and public transpotation ) . but hotel is recommended for budget hotel
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Response from Grandzuri P, General Manager at The Alts Hotel
Responded Mar 10, 2019
Dear Setyawanwidodo, Thank you very much for your positive feedback. We’re so pleased you enjoyed your stay at our hotel. Your valuable comment is a motivation for us to continue the good service for all our customer, and rocomended our as hotel reasonable price.We are looking forward to seeing you again on your next visit. Warm Regards, General Manager
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Previous
PRICE RANGE
$37 - $56 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand zuri palembang hotel palembang
FORMERLY KNOWN AS
Grand Zuri Palembang
LOCATION
IndonesiaSumatraSouth SumatraPalembang
NUMBER OF ROOMS
207
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