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Grand Zuri Palembang

Jl. Rajawali No. 8, Palembang 30133, Indonesia
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Grand Zuri Palembang
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163 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Tegal, Indonesia
Level Contributor
104 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time come to Palembang, and stay at this hotel, the room is a little bit narrow but enough for one person. breakfast here is not to good but okay. I come there when Smoke from the burning forest, buth this hotel have good air purifier, that make smoke is not coming in . easy to get food around

Helpful?
Thank C_Agustino
Jakarta, Indonesia
Level Contributor
12 reviews
10 hotel reviews
3 of 5 stars Reviewed June 4, 2016 via mobile

1 Night stay in here, location is far enough from bandara but many culinary surround this hotel, i heard from peoples arround we should be more careful many thiefs on roads, ,so watch out with your things..ac in my room so noisy and i can`t sleep well..breakfast is averages but friendly staff

Helpful?
Thank W H
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

Room was great n spacious, the staff is quick respons what we want and the facilities quite good enough. Arround the hotel have a lot of food, also have a iconic cuisine from palembang. This can also sent as a gift to your family, relation and others.

Helpful?
Thank amin a
Jakarta, Indonesia
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 31, 2016

Number of Night : 1 Night Room Type: Superior Double Purpose: Business Meeting Official Level : 4 Star Lobby : 3 of 5 (just a simple lobby) Check In Process : 3 of 5 (average processing time) Room : 4 of 5 (well designed) Toiletries : 2 of 5 ("free-flow" shampoo+conditioner+liquid soap, combined together in a dispenser) Wifi in Room... More 

Helpful?
Thank Lim Heru H
Management response:

Dear Mr. Lim HERU Warm Greeting From Grand Zuri Palembang We appreciate you for taking time to share with us your experience while at The Grand Zuri Palembang . Thank you for your positive and negative comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests Regarding the room's key... More 

Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 30, 2016

great room and spacious, wash room was ok, great service and its surrounded by alot of restaurant ( i get sick of room service during my business trip). free wifi, breakfast was ok, the selectionof food were not bad.

Helpful?
Thank Cindy S
Jakarta
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2016

I stayed here for 5 nights, located in the city center near food areas the hotel is clean and comfortable. Breakfast is good although everyday the menu is the same and the fruit platter is the same Overall I don't mind staying back in this hotel, above average for a 3 stars hotel

Helpful?
Thank Intan S
Jakarta, Indonesia
Level Contributor
47 reviews
10 hotel reviews
4 of 5 stars Reviewed May 22, 2016

I like to stay in this hotel,service was very good, clean and cool aircond, breakfast ok, sometime the hotel serve local food for breakfast and close to town also easy to find food just cross the road are several restaurants and cafe

Helpful?
Thank Lim F
Kuala Lumpur, Malaysia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 14, 2016

I stayed at the hotel for one night. Rooms were clean and new and a decent size too for the standard Queen Sized room. Bed was comfy and pleasantly had a bolster pillow as well (which I personally love). Shower was also good. good wifi speed and signals too! All the key ingredients for a good business traveller hotel. There... More 

Helpful?
Thank Yunus S
Management response:

Warm Greeting From Grand Zuri Palembang........ Dear Mr. Yunus Thank you for the positive comments. We are delighted that you found our property to conveniently located. We appreciate the positive mention of our facilities and quality of breakfast and hope to see you again soon. Warm Regard, John Johan Tisera General Manager More 

Sydney
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 9, 2016 via mobile

I have stayed here before few years ago and decided to stayed here again as I enjoyed my last stay at the junior suite with my family. This time I booked 2 connecting superior room. The check-in was quick and when we got to our room, it was nice and clean. We have one twin beds and the other room... More 

Helpful?
Thank san_shine
Management response:

Dear Ms. San Shine We appreciate you for taking time to share with us your experience while at The Grand Zuri Palembang . Thank you for your positive and negative comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests Regarding our bathroom’s rubber seal which there was some mould... More 

Jakarta, Indonesia
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 21, 2016

Quite satisfied with its room, clean and spacious enough, and staff is very responsive and sincere. However, already got bored with its breakfast from day 2 (I stayed for 8 days), Sometime its selection didn't 'match' one another (e.g. nasi goreng is accompanied by mie goreng/kentang balado, all carbo?) and its food variety was not frequently changed (papaya, watermelon and... More 

Helpful?
Thank Anissa A
Management response:

Dear Mrs. Anissa, I would like to sincerely thank you for taking your time to write a review on TripAdvisor. I am so sorry that we are miss match the breakfast menu offered to our respected guest. I promise for the next visit you will be surprise as we in detail re-arrange to avoid the same experience occurred to the... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Grand Zuri Palembang

Address: Jl. Rajawali No. 8, Palembang 30133, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $46 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri Palembang 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Grand Zuri Palembang Hotel Palembang
Hotel Style:
#2 Luxury Hotel in Palembang
#2 Spa Hotel in Palembang
#4 Business Hotel in Palembang
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