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Grand Zuri Palembang

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Grand Zuri Palembang
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179 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2016 via mobile

I stay at his hotel for a one month. One think about this hotel is very comfort. Room is clean,breakfast also is good. Service from employe is not bad. Internet connection also very fast and never trouble during i stay in grand zuri. Recommended hotel for you if you go to palembang.

Helpful?
Thank anggorop244
Indonesia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2016 via mobile

Iam always satisfied stay at this hotel, value for money, the spacious room was comfy and clean, air cont was cold, breakfast was good, swimming pool need more spacious area, parking lot at hotel almost full, but they have parking area beaide the hotel and it was safety, but the one issues are the front desk staff really need to... More 

Helpful?
Thank Iwan S
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2016 via mobile

When I go to Palembang, I always stay at this hotel (unless it's fully booked). The reason is GZ located near many restaurant n cafe. So you only walk 200 m to reach Rajawali Plaza. The room size is average but the ambience is good. Even if you turn off the light, it is quite bright inside the room The... More 

Helpful?
Thank Wicaksono M
Management response:

Dear Mr. Wicaksono, its our pleasure to serve you while you were in Plembang and staying with us, somehow we still move forward increasing some ideas to enhance our services just to make sure that our guest having a memorable moment every time staying with us, and will comeback again once upon the time.... Best regards John johan Tisera General... More 

Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 2, 2016 via mobile

No hot water & water pressure is ridiculous. Very old towels. The good thing is their breakfast, but you have to share with the mosquitoes. Actually the mosquitoes share you too, so you'll go back to your room after breakfast full of mosquito bites. The neighborhood is ok with a variety of cafes.

Helpful?
Thank Bader A
Management response:

Dear Mr. Barder Warm greeting from Grand Zuri Palembang Please accept our deep apologize due to you have very bad experience with mosquito, I personally already call the vendor who taking care about it, and ask the to show me the chemical that they used to have for fogging out door area, and definitely me and my staff will make... More 

Lubuklinggau, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2016 via mobile

Stayed for five nights. Actually i want to give 5 stars if only after three days i wasnt realized the repackage of the toothbrush was dirty. Yes their toiletries were repackaged which is like brand new. But if you take a closer look, i can find stain on the tooth brush. The day after, the repackage wasnt pressed successfully so... More 

Helpful?
Thank stephaniewillim
Management response:

Dear Ms. Stephanie Williem Warm greeting fron Grand Zuri Palembang Please allow me to mention about repackaging tooth brush..... Im pretty sure it is not right, as our procedure that all guest amenities shoul be replace in daily basis, I investigated together with House Keeping Manager, that our Room boy forgot to refresh..... so just to make sure that it... More 

Jakarta
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2016 via mobile

Cheap price but comfort hotel and good services by their staff. Breakfast had favourite local dishes and taste good.. In the middle of city and near to Pempek stores Quite jam in Palembang right now because build LRT

Helpful?
Thank Fiofaith
Jakarta
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 26, 2016

I checked in last Sunday, 24 July, 2016. Room Key doesn't work, red light flickering but when I pull down the handle, the door can not be opened. Go down again to reception but many people line-up and only one girl in-charged. Finally door man came and asked if he can help me. I have told him my problem, in... More 

Helpful?
Thank Belong
Bogor, Indonesia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 25, 2016 via mobile

i stayed for a night, the atmosphere was good. they have nice outdoor pool and gym. the bed was okay. they also provide live band at the restaurant. breakfast was good. i like the fried rice and toast they provided. there are lots of restaurant within walking distance

Helpful?
Thank owajawa
Tegal, Indonesia
Level Contributor
112 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 7, 2016

First time come to Palembang, and stay at this hotel, the room is a little bit narrow but enough for one person. breakfast here is not to good but okay. I come there when Smoke from the burning forest, buth this hotel have good air purifier, that make smoke is not coming in . easy to get food around

Helpful?
Thank C_Agustino
Jakarta, Indonesia
Level Contributor
9 reviews
7 hotel reviews
Reviewed June 4, 2016 via mobile

1 Night stay in here, location is far enough from bandara but many culinary surround this hotel, i heard from peoples arround we should be more careful many thiefs on roads, ,so watch out with your things..ac in my room so noisy and i can`t sleep well..breakfast is averages but friendly staff

Helpful?
Thank W H
Management response:

Dear Mr. W Warm Greeting From Grand Zuri Palembang Thank you for staying with us, and do you know.... that an alternative road to airport already open, which is probably you only need 30 to 45 minutes from apt to hotel....and we also feel sorry for inconvenience trip since the government project to build LRT so all over at the... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting

Additional Information about Grand Zuri Palembang

Address: Jln. Rajawali No. 8, Palembang 30113, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $43 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri Palembang 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Grand Zuri Palembang Hotel Palembang
Hotel Style:
#3 Spa Hotel in Palembang
#3 Luxury Hotel in Palembang
#4 Best Value Hotel in Palembang
#4 Business Hotel in Palembang
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Questions & Answers

Here's what travelers have asked, with answers from Grand Zuri Palembang staff and other travelers.
2 questions
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Questions? Get answers from Grand Zuri Palembang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“in the room you can hear a band rehears for a performance tomorrow.”
 of 5 bubbles Belong, Jul 26, 2016 | Read review
“maybe better ask room face to the street”
 of 5 bubbles C_Agustino, Jul 7, 2016 | Read review
“like the fact theres alot of local restaurant around”
 of 5 bubbles M2881DLcindys, May 30, 2016 | Read review
“I always asking for higher floor”
 of 5 bubbles limf638, May 22, 2016 | Read review
“Choose room with a street view, better than other side of the building.”
 of 5 bubbles Jarot_Widyatmaka, Oct 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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