We chose Capella after lots of research and were not disappointed. The style of the whole resort is simply stunning and was a delight. However the stars of our stay were the staff who were wonderfully friendly and helpful without exception. At check in we were asked for any special requests, dietary or otherwise. My wife is a vegetarian and there are a few vegetables she does not like so she asked if these could be omitted from her dishes. We were told that this would be shared with all restaurant staff. We had all our meals at the hotel and no mistakes were made at all. We enjoyed all our meals at Mads Lange restaurant especially breakfast! A highlight of our stay was our dinner at Api Jiwa! This was extremely special and is very highly recommended . This involved a ten course tasting menu, and despite there being many dietary needs amongst the guests it was executed flawlessly! Anyone not staying at Capella should try and book this , compliments to Chef Russo and his super team! We also recommend the Scenic 70’s tour and the Keliki Village rice paddy walk. Great fun and very educational re the local culture. The ‘Unscripted’ massage at the spa was sublime. The staff don’t wear name badges and it is impossible to thank them all individually but they all deserve massive praise. I do have to mention Rusdi, our culturalist, who made our stay so smooth and Deno in Mads Lange who was great fun. A couple of things anyone who intends to stay should know, Capella is on a hillside and the paths are steep in places and not for people with balance issues and if it rains it can get slippy. Flat shoes are essential and casual clothing is the style, no need to overpack! Overall, Capella was everything we thought it would be and more!

If it is not of the pandemic, The resort is the best I have experience in Indonesia. The nature, atmosphere are very romantic and suitable for honeymooners or to release some stress from work in the city. I think the resort is not suitable for the kids as there are not much activities for the kids except swimming. During our stay, we found out that some of the staffs did not use the masks while cleaning our tent and one staff forgot to put the mask while serving on us during breakfast. Most of the staff members use their masks below nose level, only covering their mouths. These are the things that makes us very uncomfortable during our stay. Other than, the stay is very pleasant and wonderful. Maybe we will come back after the pandemic where masks are not required anymore.

If you wish to experience the famous and unique Capella Ubud but it's above your budget or fully booked, then book a special re-treat for half a day with a treatment at the Auriga spa and a meal at the Mads Lounge restaurant. Ask to have a tour and a peak at one of the fabulous 'rooms'. We got to see the only two bedroom lodge called "The Lodge'' out of the 23 they have (designed by Bangkok- based American architect Bill Bensley). The spa treatment takes place in a tent but it's not far from your average tent. All tents are 19th century themed (designed to honour The Age of Exploration, a time when European explorers set out to conquer the seas), and no trees were harmed during their construction. In fact a jackfruit tree trunk grows through the tent and the treatment room is built around it. The treatment myself and my friend were booked in for is called the The New Moon Ritual, which takes two hours. The spa uses the Organic Pharmacy products which is a London based holistic retailer. They say that the new moon is the time for renewal and introspection and to meditate on who you are and would like to become, establish strategies to reach your higher potential and to set new intentions and bring harmony. The healing and body nourishing treatment begins with a foot massage, followed by a sea salt scrub & deeply stimulating body polish. The therapist then moves on to a full body massage using rosemary and eucalyptus oils. You can hear the soothing sounds of the rainforest which makes the connection to the surrounding nature really magical. Feeling super relaxed we then headed to Mads Lounge (named after a Danish explorer of the 19th century) for a delicious lunch around a huge wooden table. I was bedazzled by the ceiling’s impressive painting design. Whilst in Bali one must drink the Indonesian jamu tonics of course and I was pleasantly surprised to see a classic British vegan dish 'chilli sin carne' on the menu as it's one of my favourites.