Alila Ubud
Desa Melinggih Kelod, Payangan 80572 Indonesia
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About
#11 of 21 hotels in Payangan
Location
4.5
Cleanliness
4.5
Service
4.6
Value
4.2
Travelers' Choice
Alila Ubud hotel is a tranquil and secluded hillside retreat that sits high up on the edge of the rich green Ayung River valley in Bali's central foothills, in the traditional Balinese hill village of Payangan.The resort is located 15 minutes from Ubud, the island's cultural heart. Blending contemporary design and traditional Balinese architecture, the secluded courtyards, spacious terraces and private gardens of our charming Ubud boutique hotel create an intimate feeling like none other.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Archery
Bicycles available
Free shuttle or taxi services
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Wine / champagne
Poolside bar
Bicycle tours
Walking tours
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Indonesian
Location
43Car recommended
Grade: 43 out of 100
1218Restaurantswithin 5 miles
286Attractionswithin 5 miles
Desa Melinggih Kelod, Payangan 80572 Indonesia
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Getting there
Rental CarsSee all Payangan rental cars
Nearby restaurants
AKAR by K Club Ubud
465 reviews4 miEuropean
Padi Restaurant
235 reviews1.4 miInternational
Kepitu Restaurant at The Kayon Jungle Resort
360 reviews3.6 miMediterranean
Kaukau Restaurant
402 reviews4.2 miAsian
See all nearby restaurantsNearby attractions
Tegalalang Rice Terrace
16,790 reviews3.3 miPoints of Interest & Landmarks
Sacred Monkey Forest Sanctuary
35,165 reviews4.1 miNature & Wildlife Areas
JJ Bali
186 reviews3.2 miRiver Rafting & Tubing
Above the Clouds Natural Wear - Ubud Pengosekan
160 reviews4.4 miSpeciality & Gift Shops
See all nearby attractions3182Reviews46Q+A100Room tips
Reviews
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Alina Ubud was recommended to me by one of my staff and it is a nice place ( a long way out of town but they have a shuttle) but it’s 30 years old and some of it is dated but still nicely renovated in places but in my opinion, not very good value. The food in the restaurants was okay but certainly not up to the standard I would’ve expected from a Hyatt Hotel. Simple things like no coasters on the table, so every time you picked up your drink it tripped condensation on you. small TVs in the room, but the beds were comfortable enough. A-lot of steps to go up and down so you need to be able bodied, certain not a place for somebody in a wheelchair or has difficulty walking. We travel a lot for our business and I’ve stayed in many places in many countries even though we did enjoy our stay mostly, but is was definitely over priced and we probably won’t return. But this is no reflection on the staff who are very pleasant and lovely people.…
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Date of stay: June 2023Trip type: Traveled on business
Room Tip: There is a shuttle to town about four times a day. Or you need to use Taxis as it is a long way...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
My husband and I went on our honeymoon to Bali and began with four nights in Alila Ubud. We absolutely loved the hotel, staff, food, and amenities!! Everyone was so friendly and helpful throughout our entire stay. Highlights included watching the staff interact with curious/tricky monkeys, enjoying the pool area, eating almost all of our meals at the two restaurants on site, getting a reflexology foot session and Shidhara oil massage treatment at the spa, and an awesome “bbq night” hosted by the main chef with live musicians (singer/guitarist/saxophone). It was our favorite night at the hotel with a huge buffet spread and the music added to the chill yet festive vibe. We took the rice paddy walk our first morning at the hotel, and our guide walked us through houses in the surrounding neighborhoods, and even led us on the paddies themselves, balancing between the rice pools. The area is so verdant and tropical. The staff was so genuine and kind, and our room had a great view of the ravine. For the price I’m convinced that there’s nothing better in Ubud!! We took the free shuttle into town and explored for 2.5hrs and did a ton of excursions with a driver we connected with via a mutual friend. Definitely take full advantage of the close proximity to the silver, wood carving, art, rattan bags, Monkey Forest, Purification ceremonies, temples, and coffee villages nearby. Check out Yana Art Gallery for one-of-a-kind wood sculptures made by talented artists to bring home as a gift or keepsake. Most markets have counterfeit products, but these are made of excellent quality woods and you can even watch demonstrations as artists work outside the building. We loved the traditional food options most, but the a la carte breakfast was our other favorite part - affordable prices means you can order a ton of small plates to share!! Also, loved ordering smoothies every day!!…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded Oct 20, 2022
Dear dorothygalhahn, We are extremely grateful with your review and delighted to learn that you enjoyed the entire offerings at Alila Ubud. From the a'la carte breakfast, theme night, Alila Experience, Room and the wildlife. Thank you so much for spending your holiday with us. We look forward for an opportunity to welcoming you back in the resort shortly. Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We enjoyed our stay a lot at alila. As a globalist member from Hyatt you get also upgraded. We loved especially the pool villa. The breakfast a la carte is great and portions are nicely served. Special thanks to Mide and windy who always took good care of us. I would only wish more shuttle buses to ubud and maybe every hour instead every two hour. Would certainly come back for longer
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded 4 days ago
Dear Titanium_Travellers, Wow, reading your incredible review, especially coming from a seasoned traveler and elite member like yourself, absolutely made our day! Thank you so much for taking the time to share your feedback. We're absolutely thrilled that our a'la breakfast concept and portion stood out during your stay. And of course, the villa itself added that extra touch of awesomeness to your experience. We'll definitely make sure to pass on your compliments to Widi and Windy. They'll be so proud to know that their service made a difference for you. Your feedback about the shuttle service is duly noted, and we appreciate you bringing it to our attention. We're constantly striving to improve, and your input helps us do just that. We can't wait to have you back at Alila Ubud, and hopefully, for a longer stay next time. Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From arrival to departure the Alila Ubud exceeded our expectations. Staff were friendly and attentive without being overbearing. Restaurants delivered delicious quality food, with an alternative breakfast menu daily. The hotel is located in peaceful surroundings away from the the bustling centre of Ubud. The complimentary shuttle bus was great for trips into the city for shopping and access to attractions. We would return to the Alila Ubud without any hesitation. A beautiful hotel with warm and friendly staff, in a location that is very special. Loved watching the macaques in their natural surroundings making appearances in the evenings so close to our room. We made some fantastic memories at the Alila Ubud. This is a must place to stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The property is very well maintained and food at Alila is amazing ... The chef was very accomadative to our requests for special foods for kids and our friends who are vegans.. The staff are very courteous as well.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded 4 days ago
Dear Pioneer39103976865, Thank you so much for your fantastic review! We really appreciate your kind words. We're thrilled to hear that you noticed the effort we put into keeping this place charming and well-maintained. It's always a priority for us to make sure everything is up to date. It is also amazing to learn that the food was a standout during your stay. Our talented chef and their culinary team are always ready to accommodate any dietary needs. Nonetheless, we have to give credit where it's due. It's truly our amazing staff who make this place so special for our guests. They're the ones who go above and beyond to create a memorable experience. Thanks again for your support, and we hope to welcome you back soon! Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Warning Hotel is getting on in years, many steps, pool not clean sun protection not work, food overpriced and breakfast included. means with extra charge for bacon ., ground floor room freely visible from 4 meters, price limit 120 euro. Noo
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Look for hotels 140-200 Euro per night it give also in this area with good view . If you want...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nova Budianita, Guest Services / Front Office at Alila Ubud
Responded 5 days ago
Dear 416Mah, I apologize if the hotel design with its many steps didn't quite resonate with you. It seems that while some people really enjoy the charm and unique design of the hotel, it might not align with your personal preferences. On a different note, please be advised that our breakfast is served à la carte style, with tasting portions. Many of our guests actually love this setup because they can try a variety of dishes from the menu. If guests want more side dishes, we do charge a reasonable price for those. As for the pool, we make sure it's treated and cleaned on a daily basis, following strict hygiene and cleanliness standards. Sorry if one of the villas being under maintenance messed up your view, as shown in the picture here. Rest assured, we'll gladly share an updated image as soon as it's all fixed up and back in our inventory. We appreciate your honest input. Please do not hesitate to contact me at nova.budianita@alilahotels.com if you should ever grant us another opportunity to show you our true ‘color’ Sincerely, Nova
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel. Everything surpassed our expectations. The staff were so kind and friendly. The views were stunning and we loved the infinity pool. The food was exceptional. I would highly recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nova Budianita, Guest Services / Front Office at Alila Ubud
Responded 1 week ago
Dear denisewakeham, Thank you so much for the wonderful review about our resort. We're glad to learn that you enjoyed everything we offered and it surpassed your expectation. We wish to have another chance to welcoming you back soon. Best regards, Nova Alila Ubud Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice hotel with very attentive nice staff. The grounds are very well kept and there are great views of the green plush island. Food and drinks were ok. Could use some lessons in making better drinks. Rooms are clean but need updating. Amazing outside shower. A monkey siting is almost guaranteed
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded 1 week ago
Dear Lynn M, Thank you so much for taking the time to share your review. We're delighted to hear that you enjoyed the hotel's setting, cleanliness, and our amazing staff who took great care of you. It's wonderful to know that you loved the outdoor shower setup, which perfectly complements the authentic Ubud village atmosphere from back in the day. Your kind words have truly made our day, especially knowing that they come from such a loyal World of Hyatt member like yourself. Rest assured, we'll definitely look into the drinks and make sure we meet your expectations on your next visit. We're determined to earn a full 5-star rating from you next time around. Terima kasih for your continued support. Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is amazing and has a lot of potential to keep increasing all kind of expectations. The infinity pool always has the perfect temperature, rooms have incredible views and enjoying the nature and monkeys is for sure what will make us come back to this specific hotel. We had a bad experience with the menu and kitchen staff but Agung (assistant manager in charge that day) saved not just our stay but made our days incredible since she solved all the situation making us feel so special during our stay in Alila. We really hope the staff can see the potential that Agung has to make any guest have the best time ever at the hotel, she deserves this awesome review since she did such a great job! Now in another page, the reason of the 4 stars is because Alila marketing and social media team should be careful stealing content from creators, inside this digital world i'm not a famous one and i won't complain as i should just because of Agung being part to the staff but if this team does the same with a really famous creator, you guys can be in trouble so be careful with this details.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nova Budianita, Guest Services / Front Office at Alila Ubud
Responded 1 week ago
Dear BeirutBT, We are really grateful to learn that you enjoyed your stay with us. Thank you for your beautiful words about our resort, the infinity pool, the room, the view even with the nature and monkeys that make you want to come back. I am sorry about your unpleasant experience in regards to the menu and your dining. However, we are also glad that you appreciate our team member effort in solving the situation. Agung indeed is one of the stars here at Alila Ubud. We are so lucky to have her as our family. Your great commendation about her will be shared among all of the team, with the expectation that it can be a great example on how to deliver the best service to all of our Guests. I also would like to thank you for your valuable feedback regarding the marketing and social media management. We would surely look in to this matter. Once again, I do hope that we have another chance to welcoming you back in the near future. Best regards, Nova Alila Ubud Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was not clean, do not stay in a villa unless you want to be tortured by a tree frog honking all night (like an airhorn). Staff did not take us seriously with our conplaints and seemed to find it amusing and travel agent had to intervene to get us another room.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Bring ear plus or noise cancelling headphones. Book the most basic room as they are the most quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bagus Jelantik, General Manager at Alila Ubud
Responded 2 weeks ago
Dear 614rachaelq, Thank you so much for taking the time to share your review. I'm sorry to hear that your stay back in October 2022 didn't meet your expectations. It was indeed the wettest season of the year, which tends to attract frogs that can make loud sounds. I apologize if the natural surroundings didn't align with your preferences. The Valley Villa location is situated in the midst of the lush Ubud forest, making it more exposed to the elements. I also want to apologise if you felt that our staff was not as proactive as expected. This is not the norm, as you can see from most of our reviews. I have personally addressed this issue to ensure that it doesn't happen again in the future. We are constantly striving to improve our services, and we hope to have the opportunity to show you our "true colours" during your next visit. Sincerely, Bagus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$196 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alila ubud hotel gianyar, alila ubud gianyar
FORMERLY KNOWN AS
The Chedi
LOCATION
IndonesiaBaliGianyar RegencyPayangan
NUMBER OF ROOMS
74
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Claim Your ListingALILA UBUD $191 ($̶2̶0̶9̶) - Updated 2023 Prices & Resort Reviews - Bali/Payangan
Frequently Asked Questions about Alila Ubud
Which popular attractions are close to Alila Ubud?
Nearby attractions include Tegalalang Rice Terrace (3.3 miles), Sacred Monkey Forest Sanctuary (4.1 miles), and JJ Bali (3.2 miles).
What are some of the property amenities at Alila Ubud?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alila Ubud?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Alila Ubud?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Alila Ubud?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Alila Ubud?
Conveniently located restaurants include AKAR by K Club Ubud, Padi Restaurant, and Kepitu Restaurant at The Kayon Jungle Resort.
Are there opportunities to exercise at Alila Ubud?
Yes, guests have access to a pool and yoga classes during their stay.
Does Alila Ubud have an airport shuttle?
Yes, Alila Ubud offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alila Ubud have airport transportation?
Yes, Alila Ubud offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alila Ubud?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alila Ubud?
The staff speaks multiple languages, including English and Indonesian.